Convenient Ways to Pay Your City of New Port Richey Utility Bill

Paying your utility bill on time every month is an essential responsibility as a homeowner or renter in New Port Richey However, for many of us, remembering due dates and mailing payments can be a hassle That’s why the City of New Port Richey offers various quick, easy ways to pay your utilities bill online, by phone, or in person.

As a New Port Richey resident myself I appreciate how the city has modernized bill payment with new online and text options. At the same time traditional pay-by-mail and in-person methods are still available for those who prefer them. In this article, I’ll walk through the various payment channels offered by the City of New Port Richey Utilities Department and give tips for choosing the best method for your needs.

Pay Online for Free Using Your Bank Account

The fastest and most convenient way to pay your utilities bill is online through the City of New Port Richey’s website. You can make one-time payments or set up recurring automatic monthly payments using your checking or savings account. This method is completely free and only takes a few minutes to complete.

Here’s how to pay your bill online

• Visit the City’s online bill pay website.
• Click “Pay Bill Now” and then “Register Now” if it’s your first time using the site.
• Enter your account number and customer number found on your monthly bill.
• Select the “Pay from Bank Account” option.
• Provide your bank account information and confirm payment details.
• For recurring payments, toggle on the “AutoPay” option.

I recommend setting up automatic bank account withdrawals so your bill gets paid on time every month without you having to think about it. Online bank payments are the only 100% free option offered by the City.

Pay by Credit or Debit Card for a Small Fee

You can also pay your utilities bill online using a credit or debit card. This is almost as quick and convenient as bank account payments. However, there is a 2.95% service fee added to credit/debit transactions.

To pay by card online:

• Follow the same steps above to access the online bill pay site.
• Select the “Pay with Credit Card” option.
• Enter your card information and confirm payment details.
• The 2.95% fee will be automatically calculated and added.

The advantage of paying by card is you can rack up credit card rewards and benefits. Just keep the service fee in mind if you use this method.

Pay via Text Message from Your Mobile Phone

For maximum convenience, sign up for text payment through the City’s online bill system. You’ll receive text notifications when your bill is ready, payment reminders, and a link to pay directly from your smartphone.

To get started with text payments:

• Register your account on the online bill pay site.
• Select the option to pay by text.
• Enter your mobile number to receive a validation code.
• Choose your payment method.
• You’ll then receive text notifications and prompt payment links monthly.

Text payments allow you to easily pay your utility bill on the go. It’s super quick and eliminates the need to log in to a website.

Pay by Phone 24/7 Using Automated System

The City of New Port Richey offers an automated phone payment system you can call anytime to pay your bill by credit card or e-check. To use the automated phone system:

• Call (727) 605-8005 or the main Utilities line at (727) 853-1061.
• When prompted, enter your account number followed by the # sign.
• Choose your payment method and follow prompts to complete payment.

This system is available 24/7 for your convenience. Credit card payments incur a 2.95% fee and e-checks have a $1.50 fee. I recommend setting up recurring credit card payments over the phone if you prefer fully automated bill payment.

Mail in Your Payment the Old-Fashioned Way

While not as quick as online payments, you can still pay your utilities bill the old-fashioned way – by mailing in a check or money order. Here’s how to pay by mail:

• Detach the payment stub from the bottom of your monthly utility bill.

• Write your check or obtain a money order made out to “City of New Port Richey”.

• Mail your payment and stub to:

  City of New Port Richey
  PO Box 2079
  New Port Richey, FL 34652

• Be sure to mail your payment at least 5 business days before the due date to ensure on-time delivery.

Paying by mail does involve planning ahead and postage costs. But it remains a reliable way to pay for those who prefer tried-and-true bill payment methods.

Pay In-Person at New Port Richey City Hall

You can also pay your utilities bill in-person at the City of New Port Richey City Hall building. The Billing & Collections office is open Monday through Friday, 8am to 5pm, excluding holidays. They accept:

• Cash payments
• Personal checks
• Money orders
• Credit card payments (2.95% fee applies)

To pay your bill in-person:

• Bring your current bill which has your account number.
• Visit the Billing & Collections office at City Hall, 5919 Main St, New Port Richey.
• Get in the customer service line to make your payment.

Paying in-person allows you to get same-day payment processing and talk directly with a customer service rep if you have any questions. But you’ll need to visit during business hours.

Deposit Your Payment in a Convenient 24/7 Drop Box

For fast payment processing without standing in line, use one of the City Hall drop boxes. There are two available:

• Drive-through box on the west side of City Hall off Jefferson St.
• Lobby drop box inside City Hall.

To use the drop boxes:

• Place your check or money order in a sealed envelope.
• Write your account number on the outside.
• Drop your envelope in the secure box anytime day or night.

Payments left overnight will be processed the next business day. This is a great payment option if you can’t visit during business hours but don’t want to deal with mailing delays.

Pay at Local Amscot Branches for a Small Fee

In addition to City Hall, you can pay your New Port Richey utilities bill at any Amscot location. Amscot charges a $2.50 service fee per transaction.

To pay at Amscot:

• Bring your current utility bill, which has your account number.
• Visit any Amscot branch in your area.
• Tell the clerk you want to pay your City of New Port Richey utilities bill.
• Provide your account and customer number.
• Pay your balance plus the $2.50 Amscot fee.

Amscot payment requires an additional fee but adds another in-person payment option besides City Hall.

Tips for Stress-Free Utility Bill Payment

Paying your utilities each month doesn’t have to be painful. Here are my top tips for stress-free bill payment as a City of New Port Richey resident:

• Go paperless with e-bills to avoid losing statements.
• Sign up for payment reminders by text, email, or phone.
• Put payment due dates in your calendar so you remember.
• Enroll in AutoPay bank account withdrawals for hands-off bill payment.
• Pay a few days early each month to avoid late fees.
• Contact Customer Service with any billing questions.

The City tries to make paying your utilities easy. Take advantage of all the convenient online, phone, and in-person options for a headache-free payment process every month. Reach out to the Billing & Collections Department if you ever need assistance managing your account.

The City of New Port Richey Works Hard to Serve Residents

As this overview illustrates, the City of New Port Richey offers numerous modern ways to pay your utilities bill in minutes. Their website and automated systems make payments quick and convenient around the clock. At the same time, they maintain excellent customer service with in-person, phone, and mail options for those who prefer human interaction.

The City really goes above and beyond to serve residents. As a local myself, I appreciate their commitment to providing friendly, efficient service. The utility billing experience is just one example of how New Port Richey improves quality of life for our community.