How to Pay Your Utility Bill in Nixa, Missouri

Paying your monthly utility bill is an essential task for every resident of Nixa, Missouri. As a local myself, I want to provide a helpful guide for navigating the various ways to pay your Nixa utility bill, including electricity, water, sewer, and trash services.

Overview of Nixa Utilities

The City of Nixa provides electricity, water, sewer, and trash services to residents and businesses within city limits. The utility services are run by the city government, so your payments go directly to fund municipal operations and improvements in Nixa

The utility billing office is located at 707 W. Center Circle where you can set up new service, pay your bill in person or get assistance from customer service reps. Nixa Utilities also offers an online portal called NixaPay and a mobile app called myNixa for managing your account and making payments.

Ways to Pay Your Nixa Utility Bill

There are several convenient options for paying your Nixa utility bill, depending on your preferences and schedule. Here are the main methods available:

Pay Online

The easiest way for most people to pay their utility bill is online through the NixaPay portal, You can pay by debit/credit card or connect your bank account to make direct payments from your checking or savings account

Online payments are fast, available 24/7, and best of all – they are now completely free, no more convenience fees! Just go to NixaPay.com anytime to check your balance and schedule or make one-time payments. You can also set up autopay to have your bill paid automatically each month.

Pay by Phone

Call 417-725-3229 anytime, day or night, to pay your Nixa utility bill over the phone. Use the automated system to check your balance and make a payment by debit/credit card or check. Again, no fees apply to use this convenient phone payment option.

Pay by Mail

If you prefer to pay by check or money order through the mail, you can send your payment to:

Nixa Utilities
707 W Center Circle
Nixa, MO 65714

Be sure to allow enough time for your mailed payment to reach the utility office by the due date printed on your monthly bill.

Pay in Person

Head to the Nixa Utilities building at 707 W. Center Circle to pay your bill in person at the front desk during business hours, Monday-Friday from 8:30am to 4:30pm. You can pay by cash, check, money order, or debit/credit card when you stop by the office.

After hours, a secure drop box is located at the drive-thru window on the east side of the building to leave check or money order payments anytime.

Pay at Kiosks

A new option for fast, convenient payment is the Utility Bill Pay kiosk located inside The X Center at McCauley Park. When the recreation center is open, you can stop by and use debit/credit or cash to pay your Nixa utility bill.

Autopay

For the utmost convenience, sign up for autopay through your bank account and your utility bill will be paid automatically each month! No chance of forgetting a payment or incurring late fees. Call Nixa Utilities to set up free ACH automatic payments from your checking or savings account.

When to Pay Your Nixa Utility Bill

Nixa utility bills are mailed out at the beginning of each month and are typically due around the 20th of the month. However, you can pay early or late as needed. Just be aware that late payments after the due date are assessed a penalty.

If your account becomes past due, Nixa Utilities will send notices by mail and email (if signed up) warning that service will be disconnected if the overdue amount is not paid. Make payment promptly when you receive these notices to avoid service interruption.

Avoiding Scams & Fraudulent Calls

Unfortunately, scammers sometimes call Nixa residents and falsely claim to be from the utility company, pressuring people to pay immediately or face disconnection. Just hang up if you receive a suspicious call, then call Nixa Utilities directly at 417-725-3229 to verify the status of your account.

Nixa Utilities will never demand immediate payment by phone or gift cards. When in doubt, reach out to Nixa Utilities to validate any questionable calls requesting payment. Don’t fall victim to utility scams targeting our community.

Payment Assistance Programs

If you are struggling to pay your utility bill, Nixa offers assistance programs for qualifying low-income residents, including:

• DollarHelp – Adds $1 to Nixa utility bills as a donation for assisting others
• LIHEAP – Federally funded energy bill assistance
• Payment Arrangements – Extended due dates for overdue balances

Contact Nixa Utilities to learn more about bill assistance options if you are facing financial hardship.

Moving Your Service to a New Address

When moving within Nixa city limits, call the utility office as soon as possible to stop service at your old address and transfer or start new service at your next residence. Provide 2-3 days overlap so utilities are not disconnected between move dates.

Landlords can also contact Nixa Utilities to set up service in the name of their rental properties between tenants. Manage all your address changes seamlessly through Nixa Utilities customer service.

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