How to Pay Your Lewis County PUD Bill Online and In Person

Paying your utility bill on time each month is an important responsibility. As a customer of Lewis County PUD in Washington state, you have multiple options to pay your electric bill conveniently. In this article, we’ll explain the easiest ways to pay your Lewis County PUD bill online, by mail, in person, or over the phone.

Online Bill Pay Through SmartHub

The easiest way to pay your Lewis County PUD electric bill is through SmartHub. SmartHub is the online customer portal offered by many utility companies including Lewis County PUD.

To start paying your bills through SmartHub first create an account at https //lcpud.smarthub.coop/. You’ll need your Lewis County PUD account number and an email address.

Once your account is set up, you can:

• View your current charges and account balance
• See your payment history
• Make a one-time payment
• Set up recurring automatic payments
• Report power outages
• Monitor your daily electric usage

Making online payments through SmartHub is fast, easy, and secure. You can pay directly from your bank account, or with a debit/credit card for a small convenience fee.

Your payment will be applied to your account immediately. You’ll receive a confirmation email with your payment details. Managing your Lewis County PUD account online is much more convenient than mailing payments or visiting an office.

Pay by Phone

If you prefer to speak to someone directly, you can pay your Lewis County PUD bill over the phone. Call either office during regular business hours:

• Chehalis office: (360) 748-9261
• Morton office: (360) 496-6100

When you call, have your account number and payment details ready. You can make a one-time payment using your bank account information or a card.

Phone payments allow you to take care of your bill without leaving home. However, you may spend time on hold waiting for a customer service representative. Consider signing up for SmartHub if you want the quickest and most efficient billing experience.

Pay by Mail

To pay your electric bill by mail, send your payment to:

Lewis County PUD
PO Box 330
Chehalis, WA 98532

Include your payment stub or write your Lewis County PUD account number on the check. Standard mail delivery takes about 5 business days.

To avoid late fees, mail your payment at least 7-10 days before the due date. Paying by mail is simple but slower than electronic payments.

Pay in Person

You can also pay your Lewis County PUD bill at one of two local offices:

Chehalis office:
321 NW Pacific Ave
Chehalis, WA 98532

Morton office:
240 7th Street
Morton, WA 98356

Both locations accept cash, checks, money orders, and debit/credit cards. When you pay in person, you’ll receive a receipt right away.

In-person bill pay is convenient if you live near one of the offices. However, you may need to wait in line during peak hours. And you can only pay during business hours – Monday to Thursday, 8am to 5pm.

Consider paying online or by phone if you want more flexibility. But the option is there if you prefer handling finances in person.

Payment Assistance Programs

If you’re struggling to pay your Lewis County PUD bill, you may qualify for payment assistance. There are two programs available:

Project Share provides emergency bill payment assistance for qualifying low-income households. You may receive a credit on your bill through customer donations. Apply at a local office or download an application from the Lewis County PUD website.

Low Income Grant Program offers a discount of up to 60% on electric bills for households under 125% of federal poverty guidelines. You must recertify each year.

Contact Lewis County PUD for complete requirements and application instructions for these programs. Reduced rates and payment plans can provide relief if you’re facing financial hardship.

Sign Up For Budget Billing

To make your electric bill more predictable each month, consider Lewis County PUD’s Budget Billing program. This plan averages your projected annual usage and divides it into even monthly payments.

Your payment will stay the same for 11 months. On the 12th month, your account is reconciled and you either make one final higher/lower payment or receive a credit.

Budget Billing prevents huge seasonal spikes in your electric bills. And you’ll avoid unexpectedly high bills in extreme weather when usage increases.

If your income is fixed, Budget Billing makes it easier to plan for electricity costs. Call Lewis County PUD or set it up through your SmartHub account.

Understand Your Bill and Rates

Before your bill is due each month, take a few minutes to review the charges. Your Lewis County PUD statement includes:

• Account number and meter number
• Date, charges, and payments for the current month
• Previous balance
• Total amount due
• Due date

Usage is billed per kilowatt hour (kWh) at residential, commercial, or industrial electric rates. Rates are set annually and adjusted accordingly.

Check LewisCountyPUD.org/rates for the current rates. If you have questions about your bill or want to discuss payment options, contact customer service.

Avoid Late Fees and Disconnection

Lewis County PUD bills are typically due around the 25th of each month. If payment is not received by the due date, a late fee of 1% is assessed.

Accounts 30 days past due may be charged a $30 disconnection/reconnection fee. Service is disconnected after 45 days if no payment arrangements have been made.

Avoid additional late fees and potential power shut-off by paying your bill in full each month by the due date. Set up text/email reminders through SmartHub so your bill isn’t forgotten. Or enroll in auto-pay to ensure on-time payments.

Keeping your Lewis County PUD account in good standing is important. Use the convenient pay options above to pay your electric bill before it becomes past due each month. Reach out right away if you expect difficulty paying on time.