Having reliable access to essential utilities like electricity water and waste services is vital for any municipality. But the billing and payment process should also be convenient for residents and businesses. The City of Tallahassee offers user-friendly options to pay utility bills online, by phone, or in person.
The City of Tallahassee Utilities provides electric water, natural gas and waste collection services to over 120,000 customers. As a utility owned and operated by the city, they aim to deliver outstanding service and value to the community.
Let’s explore the various ways Tallahassee utility customers can pay their bills plus tips for avoiding fees and disconnection.
Reviewing Your Utility Charges
The City of Tallahassee bills residents monthly for usage of:
- Electricity
- Water
- Natural gas (if applicable)
- Waste collection/disposal
Charges are based on metered usage of electricity, water, and gas. Waste fees include a fixed monthly charge plus surcharges for extra services like recycling.
Closely reviewing the billing breakdown helps you understand your utility costs each month. Monitoring usage will also help control your budget.
Payment Options Offered
The City of Tallahassee offers flexibility and convenience through various payment methods:
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Online – Pay via the customer portal or DigiTally app 24/7.
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Phone – Call the automated phone payment line anytime.
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Mail – Send a check or money order with your bill stub.
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In person – Visit the walk-in center or authorized payment locations.
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Auto pay – Sign up to pay automatically from your bank account each month.
With so many choices, paying your Tallahassee utility bill can fit anyone’s needs and schedule!
Avoid Late Fees and Disconnection
To avoid penalties, make sure your utility bill payment is received by the due date printed on your statement. Late fees apply to past due accounts.
If you anticipate missing a payment, immediately contact the utility department to discuss payment plan options and avoid service interruption.
Financial Assistance Programs
For customers facing financial challenges, the City of Tallahassee offers programs including:
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Payment arrangements for past due balances
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Low-income payment assistance
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Medical hardship assistance
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Energy efficiency audits to reduce electric costs
Don’t hesitate to call if you need help with utility expenses.
Tips for Successful Payment
Paying your Tallahassee utility bill on time takes some planning but has big benefits:
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Review your monthly use and charges carefully
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Monitor household consumption to control costs
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Note the due date for on-time payment each month
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Sign up for reminders to avoid forgotten bills
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Contact the city immediately with any billing issues
Proactive account management ensures you get the most value from Tallahassee’s utilities while avoiding fees.
The City of Tallahassee empowers residents and businesses to easily pay utility bills through:
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Convenient online, phone, mail, auto pay, and in-person options
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Assistance programs for customers facing financial hardship
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Resources to help monitor usage and control costs
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Excellent customer service to answer any bill payment questions
Reliable and affordable utility access is essential for quality of life in Tallahassee. By offering outstanding service and bill payment flexibility, the city helps ensure the community continues thriving.
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FAQ
What time does City of Tallahassee Utilities?
Who provides electricity to Tallahassee, Florida?
How many customers does Tallahassee Utilities have?
How do I make a utility payment in Tallahassee?
(Check or money order only. Payments made after 2 p.m. will post the next business day). City of Tallahassee utility customers can make in-person payments by cash, check, or debit/credit card at Authorized Payment Centers located conveniently throughout the city and nation!
How do I contact a city of Tallahassee remote payment location?
Please bring your City of Tallahassee bill or account number when visiting an authorized remote payment location. Authorized Remote Payment Locations offer payment-only service. All other customer service needs and inquiries should be requested online or by calling the City of Tallahassee at 850-891-4968.
What does my city of Tallahassee utility bill reflect?
Your City of Tallahassee Utility bill combines all of your applicable services into one convenient bill. Thus, your bill will reflect one or more of the following: This is your bill payment stub, which indicates the total charges and due date. Use this stub to mail or make in-person payments. Or choose to receive your monthly utility bill by email.
How do I pay my Tallahassee Memorial Healthcare Bill online?
Pay your Tallahassee Memorial Healthcare bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.