A Comprehensive Guide to Paying Your Medical Bills Online Through My UNC Chart

Dealing with medical bills can be confusing and stressful However, UNC Health Care offers an easy online bill pay system called My UNC Chart that can simplify the process This platform allows you to view billing statements, set up payment plans, check coverage details, and make secure payments 24/7.

If you’ve received care from UNC Health Care, chances are you’ll need to pay a bill through My UNC Chart. This comprehensive guide will walk you through everything you need to know from setting up your account to making a payment.

What is My UNC Chart?

My UNC Chart is the online patient portal for UNC Health Care System. It gives you convenient access to your health records, appointments, test results, and billing information.

The bill pay functionality within My UNC Chart allows you to:

• View billing statements and account activity
• Pay medical bills immediately or set up recurring payments
• Store payment methods for future use
• Enroll in payment plans
• Send payments to multiple accounts
• Check health insurance coverage and benefits
• View claim details and processing status
• Communicate with billing staff
• And more…

My UNC Chart is available online 24 hours a day, 7 days a week. So you can manage payments on your schedule.

Creating a My UNC Chart Account

If you don’t already have a My UNC Chart account, you’ll first need to sign up to access the bill pay features.

Follow these steps:

1. Go to myuncchart.org
2. Enter your personal demographics and email address.
3. Create a username and password.
4. Select “Sign Me Up” to complete registration.

You will receive an activation code by email that you’ll need to enter to validate your account. Once activated, you can start using My UNC Chart immediately.

If you already have an account but can’t remember your login, you can recover your username or reset your password from the My UNC Chart login page.

Accessing Billing and Payment Pages

To view and pay bills through My UNC Chart, begin from your account homepage.

• On the top menu, select “Billing” to see your billing accounts, statements, and payment activity.

• Choose “Pay Bill” to make one-time payments.

• Click “Payment Plan” to set up recurring payments or enroll in an installment plan.

You can also access billing functions through the Statements and Payments section of your homepage. Here you’ll find shortcuts for paying bills, viewing claims, and setting up payment plans.

Spend some time exploring the different billing options within My UNC Chart. The menus and pages are intuitive and user-friendly.

Paying a Bill as a Registered User

If you have a My UNC Chart account, paying your UNC Health Care bills online is quick and easy. Just follow these steps:

1. Locate the account you want to pay from your billing homepage.
2. Click “Pay Now” next to the account name.
3. Enter the payment amount (or select the balance due).
4. Choose a payment method from your stored options or enter a new one.
5. Review the details and select “Pay” to process your payment.

Your payment will be immediately applied to the account for the amount selected. You can view payment receipts and confirmations within your My UNC Chart activity.

To save time on future payments, store preferred credit cards or bank accounts in your My UNC Chart wallet. You can also set up autopay for recurring payments.

Paying as a Guest

If you don’t have a My UNC Chart account, you can still pay your UNC Health Care bills as a guest through the system.

Follow these steps for guest bill pay:

1. Go to MyUNCChart.org and select “Pay as Guest”
2. Enter the guarantor account number from your billing statement.
3. Click “Continue” to access the payment page.
4. Select a payment method and enter details.
5. Carefully review the payment information.
6. Choose “Pay” to complete the transaction as a one-time guest user.

However, setting up a free My UNC Chart account unlocks more payment options and secure stored payment methods for next time.

Payment Plan and Financial Assistance

For large medical bills, you may need or want to set up a payment plan rather than paying the full balance upfront.

Through My UNC Chart you can enroll in a Bill Me Later Payment Plan. This allows you to break down the amount owed into more manageable monthly installments.

To get started:

• Go to the Payment Plan page under Billing.
• Select the account(s) you want to be covered by the plan.
• Choose your desired monthly payment amount.
• Provide payment details and submit your enrollment request.

If approved, UNC Health Care will set up scheduled monthly payments from your selected payment method until the balance is paid off. You can track payment plan activity and adjust as needed.

For those facing financial hardship, UNC Health Care also offers financial assistance programs to help reduce medical costs. You can apply online through My UNC Chart and find resources to ease the burden of large medical bills.

Getting Support From UNC Billing

If you have any trouble with My UNC Chart bill payment or just have general billing questions, don’t hesitate to reach out to the UNC Health Care billing team for support.

You have a few options:

• Message billing staff directly through My UNC Chart’s secure Patient Portal

• Email [email protected]

• Call the billing support line at (984) 215-5681

The UNC Health Care billing team is available Monday through Friday from 8 AM to 6 PM to provide personalized assistance.

Convenient Medical Bill Payments

My UNC Chart makes it easier to stay on top of health care bills from UNC Health Care facilities and providers. This online bill pay platform enables you to view billing statements, enroll in payment plans, manage insurance details, make one-time payments, set up autopay, apply for financial assistance, communicate with billing staff, and more.

So if you have outstanding balances or upcoming charges, log into your My UNC Chart account to securely manage medical bill payments 24/7. The intuitive system helps simplify healthcare billing and financing.