A Guide to Paying Your Marion County Utility Bill

Paying your utility bill to Marion County Utilities is easy and convenient with the variety of payment options available. As a customer, keeping your account in good standing by paying on time is important to avoid any service disruptions. Marion County offers multiple ways to pay your utility bill either online, by phone, mail or in person.

Online Bill Pay

The fastest and most convenient way for most customers to pay their Marion County utility bill is through the online payment portal at marionfl.firstbilling.com. This allows you to securely view and pay your bill online 24/7.

To use the online portal, you will first need to register for an account if you haven’t already. Click on “Register” and provide your account number, property address, email and phone number. Create a username and password.

Once registered, you can log into your account anytime to view your outstanding balance and make a payment Accepted payment methods include credit card, debit card or electronic check. You also have the option to setup automatic monthly payments

Within your online account you can

• View current and past bills
• Monitor your usage
• Check payment history
• Update account information
• Set up paperless billing
• Submit meter readings

Paying online is the most efficient way to ensure your utility bill gets paid on time each month.

Phone Payment

To pay your Marion County utility bill over the phone, you can utilize the automated payment system at (855) 212-4048. The system is available 24 hours a day, 7 days a week. You will need to enter your account number and follow the prompts to make a payment.

Accepted payment methods for phone payments include credit/debit cards or electronic check. Your payment will post to your account immediately.

Mail-In Payment

If you prefer to pay your utility bill through the mail, you can send a check or money order to:

Marion County Utilities
PO Box 970
Ocala, FL 34478

Please include your account number on the check or stub from your bill. Allow 5-7 business days for delivery to ensure your mailed payment is received by the due date.

In-Person Payments

You can also pay your Marion County utility bill in-person at the Utilities Customer Service office located at:

Silver Springs State Office Complex
1110 SE 9th Street
Ocala, FL 34471

The office is open Monday-Friday from 8:30am-4:30pm to accept cash, check, money order or credit/debit card payments.

After-hours payments can be made at the night drop box in the parking lot. Payments left in the drop box before 8:00am will be processed as previous day.

Payment Due Date

Utility bills from Marion County are due on the 25th of each month. A late fee is applied to accounts not paid in full by the due date. Service may also be disconnected for unpaid accounts past the due date.

Avoid late fees and disruption of service by paying your utility bill on time each month. With multiple payment options available, on-time payment is quick and easy.

Payment Arrangements

If you are having difficulty paying your utility bill, contact Marion County Utilities as soon as possible before the due date to discuss payment options. Based on your situation, they may be able to offer solutions such as:

• Payment extensions
• Payment plans
• Budget billing to spread costs evenly
• Applying deposits or credits

Setting up authorized payment arrangements in advance can help avoid service interruptions.

Account Management Tips

Take advantage of features within your online account portal:

• Go paperless by enrolling in e-bills

• Review payment history and balance details

• Monitor your household utility usage

• Update contact information if you move

• Set email reminders for due dates

• Submit meter readings if you notice possible errors

Easily manage all aspects of your utility account online.

Customer Service

The Marion County Utility Customer Service team is available if you have any questions or concerns about your utility service or bill payment.

Contact them at:

• Phone: (352) 307-6000
• Email: [email protected]
• Office hours: Monday-Friday 8:30am-4:30pm

Reach out for help creating your online account, clarifying your bill, discussing payment options or reporting service issues.

Benefits of Paying Online

Paying your Marion County utility bill through the online portal provides many benefits:

• Convenience – Pay anytime, anywhere in just minutes

• Efficiency – Fastest way to pay and avoid late fees

• Control – Manage account and view history in one place

• Security – Payment portal uses encryption to protect data

• Accessibility – Use website or mobile app to pay on-the-go

• Savings – Avoid late fees by setting up auto-pay

• Paperless – Go green with e-bills and reduce clutter

• Notifications – Get reminders and confirmations via email

Take control of your utility account and ensure on-time payment each month by paying your Marion County bill online!