How To Pay Your Beaver Falls Water Authority Bill

Having reliable water service is essential for every home and business. To avoid service interruptions, it’s important to pay your Beaver Falls Water Authority bill on time each month. The water authority offers several convenient payment options to fit any schedule or preference.

In this comprehensive guide. we’ll cover everything you need to know about paying your Beaver Falls water bill including

• Overview of payment options
• Step-by-step instructions for online payments
• Setting up auto pay
• Paying by phone or mail
• Making one-time payments
• Understanding fees and charges
• Avoiding late payments
• FAQs about paying your bill

Let’s get started!

Overview of Beaver Falls Water Authority Payment Options

The Beaver Falls Water Authority offers flexible payment options to fit any situation:

• Online – Pay via the customer portal 24/7. Setup recurring payments or make one-time payments.

• Phone – Call during business hours to pay with a service representative.

• Mail – Send a check or money order with your payment stub.

• After hours drop box – Place payments in the secure drop box.

• Auto pay – Have payments automatically drafted from your bank account.

• In person – Visit the office during business hours to pay with cash, check or card.

Now let’s look at how to use these options to pay your water bill conveniently.

Paying Your Water Bill Online

Paying online via the customer portal is the fastest and most convenient way to pay your Beaver Falls water bill. Here’s how it works:

1. Go to the payment portal website [https://beaverfallspa.smartpayworks.com/authenticate/login/].

2. Enter your account number and password. First-time users will need to register.

3. Select “Make Payment” and enter your payment amount.

4. Enter your debit/credit card or checking account information.

5. Review payment details and submit.

6. Receive email confirmation of payment.

Online payments can be made 24/7 up until your due date. One-time or recurring payments can be setup.

Setting Up Auto Pay

For hassle-free payments, enroll in auto pay:

• Download the auto pay form from the water authority’s website.

• Fill out the form with your account and bank details.

• Attach a voided check.

• Mail everything to the water authority office.

Once enrolled, your monthly payment will automatically be drafted from your bank account on the due date. You’ll receive a bill for your records but no further action is required.

To cancel auto pay, call or email the water authority. Allow 30 days for changes to take effect.

Paying by Phone

To pay your water bill over the phone:

• Call 724-846-2400 during office hours (Monday-Friday 8am-4pm).

• Speak to a customer service representative.

• Provide your account information and payment details.

• Pay with your debit/credit card or checking account.

• Receive a confirmation number for your records.

Phone payments allow you to speak directly with a representative if you have any account questions.

Paying by Mail

If you prefer to mail in payments:

• Fill out your payment stub from your water bill.

• Write a check or money order for the amount due.

• Mail to:

  Beaver Falls Water Authority
  PO Box 400
  Beaver Falls, PA 15010

• Allow 5-7 days for delivery to avoid late fees.

Making One-Time Payments

For sporadic payments, you can make one-time payments through:

• The online portal
• Over the phone
• In person at the water authority office
• Using the after hours drop box

This is a flexible option if you don’t want auto pay but still need to pay on occasion.

Understanding Fees and Charges

Be aware of these fees related to paying your water bill:

• Convenience fee – Online payments by debit/credit card have a 2.65% fee ($3 minimum).

• Late payment fee – Bills not paid within 10 business days of the due date incur a late fee.

• Collections fee – If a collector is sent to your home for nonpayment, additional fees apply.

Avoid fees by paying your bill in full by the due date, enrolling in auto pay, or using bank payments which have no fees.

Avoid Late Payments

To avoid late fees and service interruptions:

• Pay your bill in full by the due date each month. The due date is printed on your statement.

• Consider enrolling in auto pay to ensure on-time payments.

• If mailing payments, allow 5-7 days for delivery time.

• If paying after hours, pay a few days early to ensure it’s collected before the due date.

• Call immediately if you receive a shutoff notice so arrangements can be made.

Frequently Asked Questions

What are the water authority’s business hours for phone payments?

You can call to pay your bill from 8am-4pm, Monday through Friday.

Where is the after hours drop box located?

The drop box is located on the left side entrance of the water authority building at 1425 8th Avenue.

What credit cards does the water authority accept?

They accept Visa, Mastercard, and Discover credit and debit cards.

What is the late payment fee amount?

The late fee is disclosed on each monthly bill. Please refer to your statement for the current fee amount.

Can I pay with cash or money order?

Yes, cash or money order payments can be made in person at the water authority office.

The Bottom Line

Be sure to pay your bill in full by the due date each month to avoid late fees or service disruptions. Reach out to the water authority’s customer service team if you have any other questions on payment options or managing your account.