Getting a medical bill in the mail can be stressful, especially if it’s unexpected or the amount is high. As one of the largest healthcare systems in the Carolinas, Atrium Health treats millions of patients each year If you or a loved one has received care from Atrium Health, you may need to pay a medical bill
This article provides an overview of Atrium Health billing and payment options, including the phone number to call for help paying your bill Keep reading to learn more about
- Understanding Your Atrium Health Bill
- Ways to Pay Your Atrium Health Bill
- Atrium Health Bill Pay Phone Number and Contact Information
- Getting Help with Medical Bills
Understanding Your Atrium Health Bill
After receiving medical treatment from Atrium Health, you’ll get a bill in the mail. This statement outlines the services you received, the associated charges, what your insurance covered (if applicable), and the remaining balance you owe.
Your Atrium Health bill may seem confusing at first glance. Here are some tips for deciphering it:
-
The statement summarizes services across multiple dates and departments into one consolidated bill. Each section represents a different “encounter” or visit.
-
Charges are listed individually by date, department, and service. Look this over to ensure accuracy.
-
If you have insurance, the statement will indicate amounts paid by insurance, adjustments, and your share of the cost based on your plan.
-
The balance due is the total you owe after insurance payments and adjustments. This is the amount you need to pay.
Always review your bill carefully and contact Atrium Health if you have any questions. It’s better to clarify uncertainties upfront rather than letting a bill go unpaid.
Ways to Pay Your Atrium Health Bill
Once you’ve reviewed your statement, you have several options for paying the balance due. Atrium Health offers flexible payment methods:
Pay Online
The easiest way to pay is through your MyAtriumHealth account. You can pay bills immediately or set up recurring payments. Atrium Health accepts Visa, MasterCard, American Express, and Discover credit and debit cards. You can also pay directly from a bank account.
Pay by Phone
To pay over the phone, call the Atrium Health toll-free customer service line at 704-512-7171. Representatives are available Monday–Friday from 7 a.m. to 7 p.m. to take your payment by credit/debit card or check.
Pay by Mail
You can mail your payment to:
Atrium Health
PO Box 71108
Charlotte, NC 28272-1108
Be sure to include your account number on the check or complete the payment voucher from your statement. Allow 7-10 days for mailed payments to process.
Pay in Person
Visit any Atrium Health hospital or care location to pay your bill in person with cash, check, or credit/debit card. Bring your statement to simplify the payment process.
Atrium Health Bill Pay Phone Number and Contact Information
If you have any questions about your statement or difficulty paying your balance, call the dedicated Atrium Health billing phone number at 704-512-7171.
Trained representatives can:
- Explain your medical bill and answer questions
- Set up payment plans for large balances
- Connect you with financial assistance resources
- Take a payment over the phone
- Update your account information
For general inquiries, you can also contact Atrium Health through their online form or call 800-821-1535.
Other helpful Atrium Health phone numbers include:
-
Appointment help: Call your doctor’s office directly
-
Prescription help: Call your pharmacy directly
-
MyAtriumHealth technical support: 704-512-7171
Getting Help Paying Medical Bills
If the balance for your Atrium Health bill is more than you can afford, don’t panic. You have options, including:
-
Payment plans – Atrium Health can break your balance into smaller monthly payments that work with your budget. Call to set this up.
-
Financial assistance – You may qualify for reduced-cost care based on your income, expenses, and family size. Apply online or call for more information.
-
Medicaid – This government program provides healthcare coverage for low-income individuals. Visit your state’s Medicaid website to apply.
-
Medical bill advocacy – Consider hiring a professional advocate to negotiate down and settle your outstanding medical bills.
-
Bankruptcy – Medical debt is a leading cause of bankruptcy. Consult a bankruptcy attorney if you’re overwhelmed.
The important thing is to not ignore medical bills. Call Atrium Health’s billing department at 704-512-7171 if you need guidance on next steps. Trained staff can counsel you on resources and options for getting your account paid off.
In Summary
Navigating medical bills can be challenging, but support is available. Now that you understand the basics of Atrium Health billing and payment, you can handle your statement more confidently. Don’t hesitate to call the dedicated phone number at 704-512-7171 if you need help understanding or paying your bill. With proactive communication and organized payment records, you can keep your Atrium Health account in good standing.
Atrium Health Wake Forest Baptist Medical Center
Financial Counseling Office, Main Level, Reynolds Tower Medical Center Boulevard Winston-Salem, NC 27157 Mon – Fri: 8 am to 5 pm, EST
Atrium Health Wake Forest Baptist Davie Medical Center
Customer Service Plaza 1 313 NC Hwy. 801 N Bermuda Run, NC 27006 Mon – Fri: 8 am to 5 pm, EST
Payment Options for Hospital Bills
FAQ
What is the phone number for Atrium Health Wake Forest billing?
What is the phone number for Atrium Health Cabarrus billing?
How much do you get paid at Wake Forest Baptist?
How do I contact Atrium Health?
Download information about our patient billing and financial assistance programs. To discuss options for financial assistance or payment for participating Atrium Health locations, please call our Patient Customer Service department at 704-512-7171 or 844-440-6536.
Does Atrium Health offer financial assistance?
Atrium Health’s Financial Assistance Programs Elevate Hope and Advance Healing for ALL. In 1986, Congress enacted legislation to ensure that all members of the public have access to emergency treatment, regardless of ability to pay.
Does Atrium Health offer a discount?
It is the policy of Atrium Health that NHSC-approved sites are to provide essential services regardless of the patient’s ability to pay. Discounts are offered based on family size and annual income and are available for those that qualify.
How do I access Atrium Health?
Our MyAtriumHealth app offers a simple way to access Atrium Health wherever you are. Key features include: Download Now at the App Store, or on Google Play. As you prepare for your visit, take a look at the key information we’ve provided to help make your experience better and easier.