Paying your utilities bill each month can feel like a hassle – remembering when it’s due, writing a check, finding a stamp and envelope, and getting it in the mail on time. With busy lives, it’s easy to forget or put off paying until the last minute. Luckily for Petersburg residents, the city offers easy and convenient online bill pay options to take the stress out of paying your monthly utilities bill.
I’ve lived in Petersburg for several years now and have found the online bill pay options to be super convenient. In this article I’ll outline the online bill payment options available explain how to sign up, highlight the benefits, and give tips for making sure you never miss a payment again. Whether you prefer to set up automatic payments or manually pay each month, Petersburg has a digital option for you.
Overview of Petersburg’s Online Bill Pay
The City of Petersburg offers two primary ways to pay your utilities bill online
- One-time online payments through their self-service web portal
- Enrolling in AutoPay to have payments automatically deducted from your bank account each month
These services allow residents to view their utility bills online and pay without having to mail in checks or pay in person. The online portal and AutoPay options apply to water, sewer, trash collection, and any other city services on your monthly utility bill.
To start using either service you’ll need to create an online account through the city’s web portal. It only takes a few minutes to set up an account by providing your name, address, email and account number.
Pay One-Time Through the Online Portal
The most flexible option is to log into your online account and pay one-time whenever your bill is due. Here are the steps to make a one-time payment:
- Log into your account on the online portal
- Click on “Utilities” and select “Pay Bill”
- Enter your payment amount and submit
You can use a debit card, credit card or electronic check to pay through the portal. The city charges a small 2.5% fee for credit/debit payments but using an e-check directly from your bank account is free.
The benefit of one-time payments is you’re in full control of when and how much you pay each month. It only takes a few minutes to log in and submit payment from your computer or smartphone.
Enroll in AutoPay for Hands-Free Bills
If you’d prefer truly hands-free utility bill payments, AutoPay is the way to go. With AutoPay, the city will automatically withdraw your payment from your bank account each month. Here’s how it works:
- Log into your online account and click on “My Profile”
- Select “AutoPay Program” and enter your bank account information
- Choose the option for payments to be deducted on the bill’s due date
Once enrolled, you don’t have to do anything else! The system will automatically pull your utility payment on the due date every month.
The major advantage of AutoPay is that you never have to think about paying your bill again. It provides peace of mind knowing your payment will always be on time and your utilities won’t get shut off.
One word of caution with AutoPay – be sure to check your bill amount each month before the due date, just to make sure there are no errors or suspicious charges. It’s still your responsibility to review charges and contact the city with any discrepancies.
Benefits of Paying Online
Paying your utilities online through the portal or AutoPay has many benefits:
- It’s fast and easy – takes just minutes to log in and pay or enroll in AutoPay
- More convenient than mailing paper checks
- Payment confirmation – get notified when your payment goes through
- Saves money – no need for checks, envelopes, stamps
- AutoPay ensures no late fees – never miss a payment deadline again!
I love the convenience of paying on my phone in seconds. And the payment notifications give me peace of mind that my bill is paid.
Tips to Never Miss a Payment
When you’re busy, it can be hard to stay on top of utility bills and payments. Here are my tips to make sure you never miss a payment when paying online:
- Set up payment reminders – use calendar alerts or apps to remind you when your bill is due each month.
- Pay early – schedule one-time payments a few days before the due date. For AutoPay, choose the option to deduct a few days early.
- Check your account regularly – log in to monitor charges to catch any incorrect bills early.
- Have a backup payment method on file like a secondary bank account or credit card.
By taking advantage of Petersburg’s online services and staying organized, you can easily take paying your utility bill off your to-do list each month! It only takes a few minutes to sign up through the city’s portal.
Metering and Utility Billing
The Metering Department performs monthly reads and rereads of water usage and repairs City water meters including meter leaks and malfunctions. The Utility Billing Department performs monthly reads of water usage, reviews reads, performs quality control checks, completes edits and adjustments, and prints/mails utility bills.
The Public Utilities Department collects approximately 15 million gallons of wastewater per day. Additionally we provide wholesale delivery and collection of wastewater from neighboring jurisdictions (Prince George County, Dinwiddie County, Chesterfield County, and Fort Lee.)
Responsibilities of the Department
The Public Utilities Department is charged with the task of providing water delivery, wastewater collection and conveyance.
The Public Utilities Department has the responsibility of delivering safe and clean quality drinking water to 12,000 customer accounts served by the City of Petersburg. We deliver, on average, a total of 6 million gallons of safe drinking water a day. The City is a participating member of the Appomattox River Water Authority, which provides drinking water to the City of Petersburg.
How to Pay Utility Bills Online
FAQ
What is the number for St Pete utilities bill pay?
What is the phone number for the city of Petersburg billing and collections?
How do I make online payments to the city of Petersburg?
The City of Petersburg Billing and Collections Office is pleased to offer online payment and inquiry services. This site can be used between hours 4:00 AM to 11:00 PM, to make online payments to the City of Petersburg Billing and Collections Office and inquire into tax ticket information from the comfort of your home or office.
What is pay utility bill online?
Pay Utility Bill Online is a Web application that allows online payments for utility bills received from the City of Petersburg. Why Is My E-mail Address Needed? Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum. What Are Cookies?
How do I pay my utility bill?
Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater. Residents can manage their utilities account online or by calling 727-893-7341. Once enrolled, the utility bill will be automatically paid from the linked checking or savings account on the due date.
What does the utility billing department do?
The Utility Billing Department performs monthly reads of water usage, reviews reads, performs quality control checks, completes edits and adjustments, and prints/mails utility bills. The Public Utilities Department collects approximately 15 million gallons of wastewater per day.