Paying your water and gas bill in Vicksburg, Mississippi is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, by mail, or in person, Vicksburg Water and Gas provides flexible billing and payment solutions for its over 10,000 customers.
Online Bill Pay
The fastest and most convenient way to pay your Vicksburg water and gas bill is online To start, you’ll need to register for an account on the Vicksburg Water and Gas payment portal Have your account number and billing zip code handy when you register.
Once registered, you can view your balance, payment history, and make one-time payments. You also have the option to enroll in auto-pay and have your bill paid automatically each month on the due date. This ensures your payment is always on time, avoiding any late fees.
The online payment system is available 24/7 and only takes a few minutes to make a payment. You’ll receive an emailed receipt after paying online. Payments made before 3:00 pm CST Monday-Friday are typically posted to your account the same day.
Pay By Phone
If you prefer to pay your bill over the phone Vicksburg Water and Gas offers a convenient pay-by-phone system. To use it, call 601-636-3414 and select option 5. Or you can dial the pay-by-phone number directly at 601-801-3800.
You’ll need to have your latest bill handy when paying by phone. The automated system will guide you through the payment process by confirming your account details and then prompting you to enter your payment information.
Pay-by-phone is available 24 hours a day, 7 days a week for your convenience. Payments made before 3:00 pm CST Monday-Friday are typically posted the same day.
Pay By Mail
Paying by mail is an easy option if you prefer to send a physical check or money order. Your water and gas bill will include a payment stub and mailing address for your convenience. Simply detach the stub, enclose it along with your check or money order, and mail it to:
Vicksburg Water and Gas
PO Box 58
Vicksburg, MS 39181
To avoid late fees, make sure your mailed payment is postmarked by the due date listed on your bill. Allow 3-5 business days for your mailed payment to be received and processed.
Pay In Person
For those who prefer in-person bill payment, you can pay at the Vicksburg Water and Gas office located at:
2111 Drummond St.
Vicksburg, MS 39180
The office has a convenient drive-thru window and is open Monday-Friday from 8:00am-4:30pm. You can pay by cash, check, money order, or credit/debit card at the office. Same day payments made before 1:00pm receive same day service.
Payment Convenience Fees
There is a $1 convenience fee for using the online payment system and pay-by-phone. This helps cover processing costs and is not assessed by the city itself.
Auto-Pay
Signing up for auto-pay is a great way to avoid late fees and free yourself from remembering payment deadlines each month. With auto-pay, the amount due is automatically deducted from your bank account or charged to your credit card on the due date.
To enroll, you must first register for an online account. Once logged in, find the auto-pay section and enter your payment information. Make sure to cancel any existing bank drafts to avoid duplicate payments.
Account Management Online
The online payment portal offers robust account management at your fingertips 24/7. After registering, you can:
- View real-time account balance
- Access billing and payment history
- Make one-time payments
- Enroll in auto-pay
- Update account information
- View water usage
- Monitor spikes in consumption
- Request email billing
- Go paperless
- Print copies of bills
Having all this account access online makes managing your water and gas billing easy and convenient.
Budget Billing
For those wanting consistent bills from month to month, Vicksburg Water and Gas offers Budget Billing. This program averages your usage over 12 months to determine a fixed monthly payment amount.
To qualify, you must have 12 months of usage history and a zero account balance. Budget Billing helps avoid the fluctuation of high and low bills while ensuring your account stays current.
Payment Extensions and Assistance
If you are struggling to pay your water and gas bill timely, Vicksburg offers payment extensions and assistance programs:
Payment Extensions – One-time payment extensions may be granted if you are unable to pay by the due date. Extensions push your due date back several days without a late fee.
Leak Adjustments – If a qualifying water leak occurs, you may be eligible for a billing adjustment. Requirements include fixing the leak within 30 days and providing repair documentation.
LIHEAP – The federal Low Income Home Energy Assistance Program provides grants to pay utility bills. Household income requirements must be met.
Contact Vicksburg Water and Gas if you need payment help or an extension. Being proactive helps avoid service disruptions and penalties.
Late Fees and Disconnection
Vicksburg Water and Gas bills are due by the 10th of each month. Late fees are applied if payment is not received by the due date:
- $10 late fee assessed after the 10th
- $30 late fee assessed after the 20th
- Water service disconnected after the 25th for nonpayment
If your service is disconnected, a $40 reconnection fee is required in addition to the overdue amount to restore service. Avoid these extra fees and potential disruption by paying on time.
Summary
Vicksburg Water and Gas offers flexible payment options like online, phone, mail, auto-pay, and in person. Paying your bill is quick and easy. Be sure to pay by the 10th of each month to avoid late fees. Reach out for payment help if needed. Convenient account management is available 24/7 on the online payment portal.
Pay Your Bill Online
The Vicksburg Water and Gas office now offers Online Bill Payment. You can pay your bill, view billing and payment history and even sign up for automatic bill payment. With automatic bill payments you can avoid penalties and late fees by having our online system pay your bill on the due date each month. There is a $1.00 convenience fee for using the online payments. *NOTE* This fee is not assessed by the municipality. This fee covers the cost of credit card fees, maintaining the web site and the technical and payment interface with the municipality.
Please note that our online bill pay system requires a separate login/password combination. If you use our auto bill pay feature and are currently a bank draft customer, please call our office to have the draft removed from your account. Call our office at 601-636-3414 for more information.
Go Green – Sign Up For Paperless Billing
The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service. Customers who would prefer not to receive their utility bills in the mail, but would rather get an email notification instead, can sign up to stop receiving paper bills.
Vicksburg suspends gas and water bills for federal workers
Does Vicksburg water & gas offer online bill payment?
The Vicksburg Water and Gas office now offers Online Bill Payment. You can pay your bill, view billing and payment history and even sign up for automatic bill payment. With automatic bill payments you can avoid penalties and late fees by having our online system pay your bill on the due date each month.
Does Vicksburg water & gas offer paperless billing?
The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service. Customers who would prefer not to receive their utility bills in the mail, but would rather get an email notification instead, can sign up to stop receiving paper bills. The Vicksburg Water and Gas office now offers Online Bill Payment.
How do I contact Vicksburg water & gas?
For emergency service after hours call the 24 hour dispatch center at 601-636-1096. The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service. Customers who would prefer not to receive their utility bills in the mail, but would rather get an email notification instead, can sign up to stop receiving paper bills.
What are the hours of operation at Vicksburg water & gas?
Our drive-thru window and office hours are from 8:00 am to 4:30 pm for your convenience. For emergency service after hours call the 24 hour dispatch center at 601-636-1096. The Vicksburg Water and Gas office is proud to announce our new Paperless Billing service.