How to Pay Your Greeneville Water Commission Bill: A Complete Guide

If you’re a customer of the Greeneville Water Commission (GWC) in Greeneville, Tennessee, you likely receive regular water bills that must be paid promptly. Paying your GWC bill on time and in full is important to avoid any service disruptions. In this comprehensive guide, I’ll walk through all the ways you can pay your Greeneville Water Commission bill quickly and easily.

Overview of Greeneville Water Commission

First, some background on the Greeneville Water Commission. GWC is the main provider of water services in Greeneville, TN. They supply water to residential and commercial customers in the area.

As a customer, you are billed monthly for your water usage Bills are typically sent out the first week of the month, and your payment is due by the 25th of each month If not paid on time, you may be subject to late fees or even service disconnection.

Below I’ll outline the various convenient payment options GWC offers for paying your bill on time.

Paying Your GWC Bill Online

The easiest and most popular way to pay a GWC bill is online through their customer portal.

Step 1: Log In to the Portal

Go to https://mygwc.gwctn.org/onlineportal/Customer-Login and log into your account. You’ll need your GWC account number without dashes and your password.

Step 2: Select “Make Payment”

Once logged in, select “Make Payment” from the menu. This will take you to the payment screen.

Step 3: Enter Payment Details

On the payment screen, enter your bank account or card information. Make sure the payee name and address entered match your billing info.

Step 4: Confirm and Submit

Carefully review all payment details to ensure accuracy before submitting. You’ll receive a confirmation email after the payment goes through successfully.

Paying online is fast, secure, and lets you avoid mailing in checks or visiting in person. Just be sure to pay a few days early to account for processing time.

Paying Your GWC Bill by Phone

You can also pay your GWC bill easily over the phone using your credit, debit card, or bank account.

Step 1: Call 423-638-3148

Call GWC at 423-638-3148. Select the billing and payments menu option.

Step 2: Provide Account Details

When prompted, enter your 10-digit GWC account number. You can find this on your printed bill.

Step 3: Follow Payment Prompts

Follow the automated system’s instructions to enter your payment details and submit the payment.

Paying by phone is quick, though you may be charged a service fee depending on the payment method.

Paying Your GWC Bill by Mail

To pay your GWC bill by mail, simply:

• Write your 10-digit GWC account number on your check or money order

• Make it payable to Greeneville Water Commission

• Mail to:

  Greeneville Water Commission
  PO Box 1690
  Greeneville, TN 37744

Be sure to mail your payment at least 5 business days before the due date so it arrives on time. Do not mail cash.

Paying Your GWC Bill in Person

You can also pay your bill in person at the GWC office located at:

516 N Main St
Greeneville, TN 37745

The office is open Monday – Friday from 8AM to 5PM. You can pay using cash, check, money order, or card.

Setting Up Automatic Payments

For maximum convenience, sign up for automatic monthly payments. Your bill amount will be automatically deducted from your bank account each month.

To enroll, complete and submit the auto-pay authorization form. You can have payments drafted from a checking/savings account or charged to a credit/debit card.

Automatic payments save time and ensure you never miss a payment! Just be sure your payment method stays current.

Avoid Late Fees and Disconnection

To avoid late fees and service disconnection:

• Pay your GWC bill in full and on time each month
• Contact GWC immediately if you expect to miss a payment
• Set up text/email reminders to remember your bill’s due date
• Enroll in automatic payments to guarantee on-time payment

GWC does offer payment plans and financial assistance for those struggling to pay their water bill, just reach out in advance.