A Guide to Paying Your Water Bill with the Gulfport Water Department

Living in Gulfport, Mississippi? Your water service is provided by the Gulfport Water and Utility Billing Department Read below for everything you need to know about paying your Gulfport water bill conveniently online, by phone, or in person.

Overview of Gulfport Water Department

The Gulfport Water and Utility Billing Department is responsible for providing water and sewer service to residents and businesses located within Gulfport city limits They bill monthly for this utility service and offer several payment options.

The department has locations downtown at 1410 24th Ave. and also on Highway 49 in Lyman. Water bills can be paid at either office in person or via a drive-thru.

Gulfport Water Bill Payment Options

The Gulfport Water Department aims to make paying your water bill as quick and easy as possible. Here are all the ways you can pay your Gulfport water bill:

• Online – Pay via the department website using credit/debit card or e-check.

• Phone – Call the pay-by-phone number to pay over the phone using a card.

• Mail – Send a check or money order via standard mail with your bill stub.

• In Person – Visit either office location and pay with cash, check or card.

• Drop Box – After hours, use the drop box to leave a check or money order.

• Auto Pay – Sign up for recurring automatic payments from your bank account.

Paying online or by phone is the fastest and most convenient method. The department also offers paperless e-billing to go green.

Paying Your Gulfport Water Bill Online

To pay your Gulfport water bill online, follow these simple steps:

1. Go to the department’s online payment website.

2. Enter your 10-digit account number and 4-digit customer number found on your bill.

3. Select whether you want to pay the full balance or a partial amount.

4. Enter your credit/debit card information or bank account details.

5. Review payment details and submit.

The payment will be processed instantly and you’ll receive a confirmation email receipt. Online payments are subject to a 3.5% processing fee.

Paying Gulfport Water Bill By Phone

You can also pay your Gulfport water bill easily over the phone using the pay-by-phone system:

1. Call 1-866-437-0057.

2. Follow the voice prompts and enter your Gulfport water account number.

3. Select payment amount and submit card details when prompted.

4. Listen to payment confirmation and write down reference number.

Pay-by-phone payments have the same 3.5% fee as online payments and take 1-2 days to process fully.

Gulfport Water Department Bill Pay In Person

To pay your water bill in person at one of the Gulfport Water Department locations:

• Bring your printed bill or have your account number ready.

• Wait in line or use the drive-thru to pay with cash, check or card.

• Get a receipt showing your payment and updated balance.

• In-person payments avoid extra processing fees.

• Drop box is available after hours – include bill stub with check/money order.

Paying at the office is simple and avoids extra fees but is only open during regular business hours.

Setting Up Recurring Gulfport Water Bill Auto Pay

For hands-free convenience, enroll in auto pay to have your Gulfport water bill paid automatically each month:

• Download and fill out the Auto Pay Authorization form from the website.

• Attach a voided check for bank account withdrawals.

• Mail form to P.O. Box on the bottom of your water bill.

• Bills will now be paid from your bank account on the due date monthly.

• Update or cancel auto pay at any time by contacting the department.

Automated payments save time and ensure you never miss a payment deadline.

Options If You’re Unable to Pay Gulfport Water Bill

If you’re struggling financially and unable to pay your Gulfport water bill, you have options:

• Request a payment plan to spread the balance over several months.

• Apply for utility bill assistance programs if you qualify.

• Contact the department prior to cutoff date to avoid disconnection.

• Make partial payments to keep account active while paying down balance.

• Have an amount adjusted off your bill if proven leaky pipe or other issue.

• Discuss hardship programs and extensions with Gulfport Water Dept staff.

The utility aims to keep customers connected – communicate with them early about inability to pay.

Avoid Late Fees and Disconnection

To avoid late fees and service disconnection by the Gulfport Water Department:

• Pay your bill in full by the due date printed on your statement.

• Sign up for email reminders through the NotifyMe system.

• If running late, call to see if you qualify for an extension.

• Partial payments may buy some extra time but don’t guarantee avoidance of penalties.

• Have a backup payment method like auto pay in case you forget the bill.

• Disconnected service will only be restored once full balance is paid.

Staying on top of your Gulfport water bill payments prevents headaches like late fees or shut offs.

Gulfport Water Department Contact Information

If you need assistance paying your bill or have any questions about Gulfport water service, contact:

• Downtown location: 1410 24th Ave., 8AM-5PM Mon-Fri

• Lyman location: 13472 Hwy 49 N, 8AM-5PM Mon-Fri

• Phone: (228) 868-5720

• Email: [email protected]

• Online: www.gulfport-ms.gov/utilities

The friendly Gulfport Water Department staff is available to help customers manage their account and address any billing issues.