Paying your water bill in Waterbury, CT just got a whole lot easier thanks to the city’s user-friendly website, Waterburyctorg Instead of mailing checks or visiting City Hall, residents can now pay their water and sewer bills entirely online in just a few quick steps.
In this comprehensive guide, we’ll walk through the process of setting up an online account and making a payment on Waterburyct.org. We’ll also provide tips and advice for managing your water account online.
Why Pay Your Water Bill Online?
Here are some of the major benefits of paying your Waterbury water/sewer bill online:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to City Hall or buying stamps.
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Speed – Online payments post to your account immediately, so no worries about mail delays
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Security – The site uses industry-standard encryption to protect your personal and payment information.
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Control – Manage payments, view balance and usage history all in one place. Set up autopay or one-time payments.
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Go Green – Reduce paper waste from mailed bills and checks by managing your account digitally.
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Avoid Late Fees – Pay on your schedule before due dates to avoid penalties. Set payment reminders.
How to Set Up an Online Account
Creating an online account with Waterburyct.org is simple and only takes a few minutes. Just follow these steps:
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Go to Waterburyct.org and click on “Pay Online” in the top menu bar.
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On the Online Payments page, click “Register for Online Services” under the login box.
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Enter your account number and last payment amount. Click “Next”.
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Fill in your contact details like name, address, phone number and email.
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Create a username and password. Confirm your password.
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Agree to the terms and click “Register Account”.
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Check your email inbox for a verification link to activate your account.
Once your account is activated, you can start paying your water bill immediately. You’re also able to update your contact information, view payment history, and enable autopay options.
How to Pay Your Water Bill
Here are step-by-step instructions for making a one-time water bill payment on Waterburyct.org:
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Login to your online account at Waterburyct.org.
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Click on “Pay Bill” in the top menu and select “Water” from the dropdown menu.
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Verify that the balance shown matches your latest bill. Click “Continue”.
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Enter the payment amount and select a payment method:
- Credit/debit card – Visa, Mastercard, Discover, American Express
- eCheck – Directly from your checking or savings account
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Fill in the required card or bank account information.
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Click “Continue” to proceed to the verification page. Double check that all payment details are correct.
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Click “Confirm Payment” to finalize and process your payment.
That’s all there is to it! Your water bill payment will immediately register in the Waterbury system. You’ll receive an email confirmation with payment details for your records.
Helpful Tips for Managing Your Account
Here are some useful tips and recommendations for getting the most out of the Waterburyct.org water bill online system:
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Update your contact information if you move or change phone numbers to avoid missed notifications.
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Enable paperless billing via email to reduce clutter and view bills anywhere.
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Set up automatic payments to have your bill paid on time without the hassle.
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View payment history and compare monthly usage to monitor for leaks or changes.
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Pay early to avoid last-minute scrambles before the due date.
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Contact Waterbury Customer Support if you have questions or account issues.
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Bookmark the payment page on your web browser for quick access.
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Save payment information securely to check out faster for future bills.
Avoid Late Fees with Online Payments
One of the biggest perks of paying your Waterbury water bill online is avoiding late fees. Here are some tips to remember:
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Water bills are issued quarterly and are due on the 1st of January, April, July, and October.
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A 10% penalty fee is added if payment is not received by the 30th of those months.
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Set up email reminders through the website to alert you of approaching due dates.
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Pay at least 3-5 days early to account for processing time and avoid late fees.
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Autopay guarantees on-time payment each billing cycle.
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Contact Waterbury immediately if you anticipate difficulty with paying on time.
So skip the stamps and paper bills – log in, set up autopay, and go green by managing your Waterbury utilities digitally. And be sure to pay on time before each due date in order to avoid any costly late payment penalties. Contact Waterbury Customer Support if you have any other questions.
A guide to your water bill.
The Basic Service Charge is applied each billing period to help cover a portion of fixed costs such as meter reading, testing and replacement of meters, bill preparation and processing, etc. The basic service charge is based on the meter size at your account. The Basic Service Charge is applied even if there is no consumption at a premise during a particular billing period.
This charge is based on the amount of water used during the billing period times and the applicable charge for your customer class (residential, commercial, industrial, public authority and seasonal). The Water Usage Charge shows usage in units of gallons or cubic feet depending on the water meter. Water is billed per 1,000 gallons or 100 cubic feet whichever is applicable to your meter.
Water is a precious and limited natural resource that needs to be used wisely. To encourage wise water use, PURA has authorized a slightly higher rate for customers who use more than an average of 200 gallons of water per day in a billing period. Only usage above the 200 gallons per day average will be billed at a higher rate.
These are PURA approved charges applied on a percentage basis to the total of the Basic Service Charge, Water Usage Charge and miscellaneous service charges as noted below. These may include:
- Water Infrastructure and Conservation Adjustment (WICA). The WICA recovers the costs for eligible infrastructure replacement and conservation related projects. The WICA may be adjusted every 6 months.
- Water Revenue Adjustment (WRA). The WRA is reviewed annually and may be a charge or credit on customers’ bills based on actual revenues collected in the prior year. WRA is applied to the water bill, including miscellaneous service charges and service fees and ensures that water utilities do not over collect or under collect the revenues that were approved in rates by PURA.
Your bill may also include a charge for one of Connecticut Water’s optional Linebacker® Protection Programs. Linebacker protection is available to residential customers to repair or replace the service line coming in their home, the sewer or septic line leaving the home, and indoor household plumbing. The Linebacker charge on your bill will vary depending on what plan you subscribe to.
Other ways to pay
If you are not interested in online bill pay, please find other convenient ways to pay your water bill.
Please remember to write your account number on the check and include your bill payment stub to ensure your payment is applied to the correct account.Remittance Address: Connecticut Water Co. P.O. Box 981015Boston, MA 02298
Pay by cash, in person at many convenient retail locations (including Stop & Shop, Price Chopper, Shop Rite, Big Y, Kmart, Walmart and Rite Aid). See below to locate nearest retail location. Please note that there is a service fee collected by the retailer for this service so be sure to ask the amount of the fee before paying your bill.
Store finder for Big Y, Price Chopper, Shop Rite, Stop & Shop, Rite Aid and other retailers participating in Western Unions Bill Pay program. Make sure you check the Bill Pay box before searching for the nearest location. Only cash is accepted at these locations and customers will need their Connecticut Water statement the first time customers pay at one of these locations.
Store finder for Kmart and Walmart and other retailers participating in CheckFreePay. Customers will need cash or a PIN based debit card and your Connecticut Water bill statement. Credit cards are not accepted. Customers can use their credit card to make a payment by calling our customer service center during normal business hours at 1.800.286.5700. for Big Y, Price Chopper, Shop Rite, Stop & Shop, Rite Aid and other retailers participating in Western Unions Bill Pay program. Make sure you check the Bill Pay box before searching for the nearest location. Only cash is accepted at these locations and customers will need their Connecticut Water statement the first time customers pay at one of these locations.
*Kmart and Walmart accept PIN Based Debit cards. No retail locations accept credit cards
Connecticut Water offers a variety of assistance programs for our customers including our Water Rate Assistance Program (WRAP), our Help 2 Our Customers (H2O) Program and through our partnership with Operation Fuel. Connecticut Water is also a participant in the State of Connecticut Low Income Water Assistance Program.
JOURNALIST ARRESTED FOR PEACEFULLY EXERCISING HIS RIGHTS! TAKES IT TO COURT & WINS! CASE DISMISSED!
FAQ
What is the phone number for the Waterbury water bill?
How to pay car taxes in CT?
How much are property taxes in Waterbury, CT?
Where does Waterbury CT get its water?
Where can I send a water bill in Waterbury CT?
Those items can be sent to City of Waterbury Sewer Department, 210 Municipal Rd., Waterbury CT 06708. Payments may be made at the Bureau of Water, 21 East Aurora Street, Waterbury, CT . We accept cash, check, money order, credit cards (Visa, Master Card & Discover) and Debit Cards.
What is the Waterbury Water Department?
Find Waterbury, Connecticut water departments, districts, authorities, boards, and services. The Waterbury Water Department or Water Utility is a government agency or private company that operates a public water system, which provides potable tap water directly to residential, commercial, industrial, and institutional customers in Waterbury, CT.
How do I pay my Waterbury tax bill?
Make checks payable to: Tax Collector, City of Waterbury. Please write your account number on the check. Remember to include your payment stub with your check. A courtesy reply envelope is included with your tax bill. If you wish to have a receipt returned to you, please include a self-addressed envelope with your payment.
How do I create a Waterbury Water Department account?
If you already have an account, you just need to login to the Waterbury Water Department site. Waterbury Water Department accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Waterbury Water Department website.