As a long-time resident and customer of McAllen Public Utility for over 7 years, I’ve learned the ins and outs of paying my monthly electric, water, and wastewater bills on time. From mailing in checks to automatic bank drafts, MPU offers several convenient ways to pay each month.
In this detailed guide, I’ll walk through the various methods to pay your McAllen Public Utility bill Whether you prefer online payments, auto-draft, pay by phone, or mail-in checks, I’ve got all the key details covered
First, a quick overview of McAllen Public Utility for those new to the area. As the city-owned municipal utility, MPU provides electric, water, and wastewater services to residents and businesses in McAllen, TX and the surrounding communities.
As an MPU customer, you’ll receive a monthly utility bill covering your usage of electricity, water, and sewer services. It’s important to pay the total due by the cutoff date each month to avoid late fees and potential disconnection.
Luckily, MPU offers several payment options to choose from. Let’s explore each of them more in-depth!
Paying Your Bill Online
The easiest and most convenient way to pay your McAllen Public Utility bill is through online payment on their website. You can opt to make one-time payments or set up recurring automatic payments.
For one-time online payments, visit the MPU website and click on the “Pay Bill” link. Provide your account number, service address, and amount due. You can then check out securely using a credit card, debit card, or electronic check.
For even more simplicity, enroll in AutoPay through the online portal to have your bill paid automatically each month. Just ensure your payment method stays current.
Online payments process instantly, so it’s the best option if your due date is near. Save your emailed receipt as well.
Paying by Phone
In addition to online payments, MPU offers a self-service phone payment system you can utilize to pay your bill.
To pay by phone, call 956-681-1600 and select option 1 for the automated system. Have your account number, credit/debit card, and payment amount ready to input.
Phone payments work great for quick, one-time bill payments when you need to get the current balance paid. But AutoPay or bank draft may work better for regular monthly billing.
Setting Up Automatic Bank Draft
If you want to “set it and forget it” for bill pay, setting up automatic bank drafts through MPU can save you time and hassle.
With bank drafts, MPU will automatically withdraw your monthly bill payment from your authorized checking or savings account each month. No more manually making payments!
To start bank drafts, complete the auto-debit authorization form on the MPU website. Provide your account details and attach a voided check. Payments will then be drafted monthly on your due date.
Be sure you have enough funds in your account on draft day. Notify MPU immediately if your account changes or you need to cancel the draft.
Paying by Mail with Check or Money Order
Sending your payment by traditional mail with a check or money order is still an option with MPU.
Each bill includes a payment stub and mailing envelope. Detach the stub, enclose with your check, and mail to:
MPU
P.O. Box 280
McAllen, TX 78505-0280
Allow 5-7 mailing days before your due date for payments to reach the PO box on time. Pay special attention to holidays that can delay mail.
Paying in Person
If you want to hand-deliver your payment, MPU has authorized pay stations where you can pay in person with cash, check, or debit/credit card.
Locations include H-E-B stores, check cashing stores, and more. Bring your bill to have your account number handy. Search for authorized pay stations on the MPU website.
You can also pay in person at the MPU office at McAllen City Hall, 1300 Houston Ave, McAllen, TX 78501 during business hours.
Avoid Late Fees and Disconnection
However you choose to pay, the key is remitting your full MPU utility bill by the due date printed on your statement. This avoids late fees and potential utility disconnection for non-payment.
I recommend setting up automatic bank draft or credit card payments if possible for automated billing. But if mailing payments, allow 1 week for delivery.
Don’t let your account fall past due. Get caught up on any missed payments ASAP and contact MPU to discuss alternate payment arrangements if needed. Maintaining uninterrupted utility services is essential.
Choose the Best Payment Method for Your Needs
As you can see, McAllen Public Utility offers several payment options – online, phone, auto-draft, mail-in, and in-person payments.
Take some time to review the various methods and select the one that best matches your preferences and situation. The priority is paying your MPU bill in full and on time every month.
2023 State of the City McAllen Public Utility
What is McAllen Public utility’s’mybills’?
Welcome to MyBills! MyBills is McAllen Public Utility’s initiative to make utility payments much easier and more convenient for its citizens. MyBills will allow credit/debit card and echeck payments to be made securely and quickly over the Internet. MyBills uses a secure certificate to ensure that your information is protected over the Internet.
How do I pay my McAllen Public Utility bill?
Open the Mac App Store to buy and download apps. This is for McAllen Public Utility customers to make payments. This application is created by Paymentus Corporation for customers to enroll and pay bills from an iOS device. 1. Performance Improvements 2. Minor bug fixes
What services are billed in McAllen?
The accounts billed include, and are not limited to the following McAllen Public Utility services: Water, Wastewater, Sprinkler, and Reuse; in addition to Sanitation services from the Public Works division, and Drainage Fees from the Engineering Department.
What is the McAllen Public Utility Board of Trustees?
The Board of Trustees of the McAllen Public Utility was created February 2, 1945 to oversee all aspects of water and sewer for the City of McAllen. The Board consists of four members elected at large by place, in a citywide election for four-year terms and one ex-officio member appointed by the Mayor.