A Complete Guide to Paying Your Powell Clinch Utility District Bill

Paying your monthly natural gas bill from Powell Clinch Utility District (PCUD) is easy and convenient with multiple options to suit your needs. In this comprehensive guide, we’ll walk through the available payment methods, online account access, billing details, payment assistance programs, and more.

Whether you prefer paying online, in person, over the phone, or by mail, PCUD offers flexible solutions. Read on for everything you need to know to pay your bill smoothly and on time every month.

Overview of PCUD Bill Payment

PCUD provides natural gas service to residents and businesses in Anderson and Campbell counties in Tennessee They offer various programs to assist customers with conserving energy and managing costs

Your gas usage each month determines the total on your PCUD bill. You can pay the full balance due or arrange a payment plan if needed. Here are some key details about PCUD billing and payments:

• Bills are issued monthly and due 15 days after the billing date

• You can receive paper bills by mail or enroll in paperless e-billing.

• There are no fees for standard payment options like online, phone, mail or auto draft.

• Late payments incur a penalty – check your bill for the current rate.

• Service may be disconnected if a past due balance is not paid as agreed.

• Payment assistance like budget billing and grants are available for qualifying customers.

Now let’s look at the various ways to pay your Powell Clinch utility bill…

Pay Online

The quickest and easiest way to pay is through PCUD’s website. You can make a one-time payment or set up recurring payments through your online account.

To get started, go to www.pcud.org and click on “Pay Your Bill” at the top. Here are the benefits of paying online:

• Make one-time payments by credit/debit card or e-check
• Schedule future payments for a specific date
• Set up recurring auto-pay to process automatically each month
• Avoid late fees by scheduling payments before your due date
• View payment history and billing statements
• Update account contact information if needed
• Receive email reminders and notifications

Registering your account only takes a few minutes. You’ll need your 9-digit PCUD account number found on your monthly bill. Then you can securely store payment information and manage payments 24/7.

Pay by Phone

PCUD offers a convenient automated phone system to make one-time payments. Call 1-866-476-0521 and select the “Pay By Phone” option.

You’ll need to enter your 9-digit account number and follow the prompts. Payments can be made by debit/credit card or electronic check with a small transaction fee.

The phone system is available 24 hours a day, 7 days a week for quick, hassle-free bill payment. You’ll receive a confirmation number at the end verifying your payment.

Pay by Mail

If you prefer to mail in a paper check or money order, you can send your payment to:

Powell Clinch Utility District
P.O. Box 6026
Maryville, TN 37802

Please include your 9-digit account number on the check and allow 7-10 days for mailed payments to process. This ensures your payment is properly credited by the due date.

You can also use the pre-printed payment coupon from your monthly bill and enclose it with your mailed payment in the return envelope provided.

Pay in Person

For cash payments or paying with paper checks, you can visit one of PCUD’s local offices:

• Rocky Top Office: 203 E 1st St, Rocky Top, TN 37769

• LaFollette Office: 1005 Jacksboro Pike, LaFollette, TN 37766

Both locations are open Monday to Friday from 8:00 am to 4:30 pm. You can drive up and drop off your payment or go inside the office during business hours.

This is a good option if you want to pay with cash or prefer handling transactions in person. Just be sure to bring your bill and payment to the correct PCUD office for your account.

Enroll in AutoPay

For hassle-free payments, consider enrolling in automatic monthly payments through PCUD. This securely deducts your balance from a checking account or credit card each billing cycle.

To start auto-pay:

1. Login to your account online
2. Under “My Profile”, select AutoPay
3. Choose your payment source
4. Confirm your enrollment

You can cancel or change your auto-pay method anytime. Just modify your selections under your online account profile. This ensures you never miss a payment or deal with late fees.

Qualify for Budget Billing

PCUD offers optional budget billing to make monthly payments more predictable year-round. This averages out your expected annual usage instead of fluctuating each month.

To qualify, you must:

• Have a zero account balance
• Have 12 months of billing history
• Call PCUD to enroll

Every 6 months your account is reviewed and the budget amount adjusted up or down accordingly. Any credit or debit balance gets rolled into the new budget cycle.

Budget billing helps you plan ahead and avoid much higher seasonal bills in winter and summer. Contact PCUD to learn more and sign up.

Seek Bill Payment Assistance

If you’re struggling to pay your gas bill on time, PCUD provides options to help including:

• Payment arrangements – Set up a personalized payment plan for overdue balances. Avoid disconnection by paying monthly installments over time.

• Project Assist – Donates funds to assist families in financial hardship cover utility bills. You can also opt to round up your bill to contribute to the program monthly.

• LIHEAP – Low Income Home Energy Assistance Program provides grants applied directly to gas bills for qualifying lower-income households.

Be sure to contact PCUD right away if you anticipate difficulty paying your full balance. Their team can explain programs available and help avoid service interruption.

Review Billing History and Usage

Through your online account, you can view past statements and usage details anytime. This helps identify trends and see how your consumption impacts monthly charges.

Under the Billing tab, you can:

• View, download, or print current and past billing statements

• Graph monthly and annual usage history

• Compare usage between different periods

• See meter read dates and billed days

Analyzing your usage makes it easier to spot inconsistencies and high-use months. You can also gauge the effectiveness of conservation efforts.

Set Up Notifications and Reminders

PCUD lets you configure email and text alerts to help stay on top of billing and payments. Under your online account profile, you can enable notifications like:

• Bill ready
• Payment received
• Payment failed
• Balance due
• Past due soon
• Service interruption

These free alerts provide peace of mind that your account status is current. For the fastest reminders, opt for text notifications so you never miss an important billing event.

Closing Summary

We’ve just explored all the ways to pay your Powell Clinch Utility District natural gas bill conveniently online, by phone, in person or by mail. Whether you prefer one-time payments or auto-draft, PCUD offers flexible options to suit your needs.

Take advantage of paperless billing, account management online, and payment alerts to simplify bill management each month. And be sure to seek assistance early if you anticipate any difficulty paying your balance on time. With these tips, keeping up with your PCUD bill is a breeze.