How to Pay Your Arvada Water Bill

Living in the city of Arvada comes with many perks including access to clean drinking water, trash and recycling services, and proper wastewater management. As a resident, it’s your responsibility to pay your water and trash bill regularly to keep these essential services running smoothly. This comprehensive guide will walk you through everything you need to know about paying your Arvada water bill.

Understanding Your Arvada Water Bill

Your water bill from the city of Arvada likely arrives every two months. It includes charges for water, sewer, stormwater and trash/recycling services. Here’s a quick breakdown of what’s included:

• Water Usage Charges – This covers the amount of water used during the billing period. Usage is measured in thousands of gallons (tg). Rates are tiered, so per tg costs increase at higher usage levels

• Basic Service Fee – This fixed monthly charge helps fund operating costs, system maintenance and repairs It varies based on your meter size.

• Sewer Charges – Based on your winter water average usage. Helps fund wastewater treatment.

• Stormwater Charges – Fixed monthly fee to maintain storm drains and infrastructure.

• Trash/Recycling – Covers your basic services like trash, recycling, composting. Fee depends on your service level.

• Other Fees – Can include late fees if bill not paid on time or service fees.

Review your water usage and see if you can reduce it to lower costs. Check for leaks, upgrade appliances, and practice conservation.

When and How to Pay Your Bill

Your Arvada water bill is typically due 21 days after it is issued. You have multiple options to pay:

• Online – Pay via the city website. Create an account to manage payments.

• Automatic Payments – Sign up for monthly auto-pay from your bank account through ACH.

• By Phone – Call 720-898-7852 to pay by credit card.

• By Mail – Send check or money order payments to the utility billing office.

• Drop Boxes – Use the drop boxes at City Hall or the Post Office. Cash not accepted.

• In Person -Visit the utility billing office at 8100 Ralston Road to pay your bill.

Try to pay your balance in full each month if possible. If not, pay what you can by the due date and contact the billing office to discuss payment plan options. Late payments will incur a penalty – make sure to pay on time!

Financial Assistance for Your Water Bill

If you’re struggling to pay your Arvada water bill, don’t panic. There are resources available to help:

• Payment Plans – Contact utility billing to arrange an extended payment plan that breaks down your balance into smaller monthly payments.

• Hardship Credits – One-time credits may be available if you meet low-income qualifications.

• LEAP – This state program provides grants to help cover utility costs. Apply online or call 1-866-HEAT-HELP.

• LIHWAP – New federal water assistance program providing aid for water bills. Also apply through LEAP.

Reaching out promptly for assistance can help avoid service disruption. The city would much rather work with residents to keep services active.

Moving In or Out of Arvada? How to Transfer or Close Your Account

If you’re a new resident setting up water service for the first time, your title company will contact the city to initialize service when you buy the home. Renters should have their landlord set up service in their name.

When moving out of Arvada, you’ll need to close your water account. First, submit a final meter reading to get a final bill and close out your account balance. You can submit the reading through your online account or by calling 720-898-7070.

Make sure there is no outstanding balance on your account before closing. Any remaining fees will be sent to collections. Have your forwarding address on file so your final bill and deposit refund (if applicable) reaches you.

Avoid Water Shutoffs by Staying Current on Your Bill

If you fail to pay your water bill after multiple late notices, the city may shut off your water service. To restore service, any past due balance must be paid immediately along with a $75 disconnection/reconnection fee.

Avoid shutoffs by paying at least the minimum amount due each month. Set up text/email reminders for your bill’s due date so you never miss it. If you anticipate falling behind, call the billing office right away to set up a payment plan. As long as you follow the agreed upon repayment schedule, your water will keep flowing uninterrupted.

Use Online Account Access for Convenient Bill Management

Take advantage of the city’s online self-service portal to make bill payment easier. After creating an online account, you can:

• View current and past water bills
• Make one-time payments
• Set up autopay
• Monitor water usage
• Pay parking tickets
• Submit service requests
• Go paperless

The online account helps you monitor your water usage patterns and bills. Opt in for paperless billing to save paper and get reminders directly to your email.

Paying your water bill doesn’t have to be a chore. Follow this guide for stress-free bill management and on-time payments. Reach out to Arvada utility billing with any other questions at 720-898-7070.