Paying your DIRECTV bill on time each month ensures uninterrupted TV service. DIRECTV offers several ways to pay your bill conveniently, including over the phone. In this article, I’ll provide the number to call to pay your DIRECTV bill by phone and walk through the automated and agent payment options.
Overview of Paying DIRECTV Bills
DIRECTV provides satellite TV service to customers across the country. Monthly billing statements are sent via mail or email with the amount owed and due date.
Payments are accepted
- Online
- Through the DIRECTV app
- By phone
- By mail
- At authorized retail locations
If your payment is late, DIRECTV may apply a late fee of up to $10. After 60 days past due, your account may be disconnected. DIRECTV recommends paying at least one day before the due date to ensure on-time payment.
Now let’s look at how to pay your DIRECTV bill conveniently over the phone
DIRECTV Phone Payment Number
To pay your DIRECTV bill by phone, call 1-800-531-5000. This toll-free number connects you to the DIRECTV automated payment system.
The system is available 24/7 for your convenience. You will need your DIRECTV account number and zip code to process the payment by phone
Pay by Automated Phone System
Here are the steps to pay your DIRECTV bill using the automated phone system:
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Call 1-800-531-5000.
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Select option 1 for English or option 2 for Spanish.
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Enter your 10-digit account number followed by the # sign when prompted.
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Enter your 5-digit zip code associated with your account when prompted.
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Select option 2 to make a one-time payment.
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Choose your payment method – credit/debit card or checking account.
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Enter your payment information and follow the prompts to complete your payment.
The automated system quickly processes DIRECTV payments without having to wait on hold. You can also check your account balance and payment history through the automated phone system.
Pay Your Bill with a DIRECTV Agent
For personal assistance paying your DIRECTV bill over the phone, follow these steps:
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Call 1-800-531-5000.
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Select option 1 for English or option 2 for Spanish.
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Select option 3 to speak with a customer service agent.
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When the agent prompts you, provide your account information including account number, name, and zip code.
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Let the agent know you are calling to make a one-time bill payment.
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Have your credit/debit card or checking account information ready to provide.
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The agent will process and confirm your payment over the phone.
Speaking with a live agent allows you to get help if you have any account questions and ensures your payment is made correctly. However, do expect longer wait times over calling during peak hours.
Other DIRECTV Phone Numbers
Here are a few other DIRECTV phone numbers that may come in handy:
- 1-800-279-2338 – DIRECTV technical support
- 1-800-531-5000 – DIRECTV customer service and sales
- 1-800-347-3288 – DIRECTV order status
- 1-800-824-9081 – DIRECTV movers connection
So remember, for fast and easy automated DIRECTV bill payment, call 1-800-531-5000. And you can speak to a customer service agent at the same number if you need personal assistance or account help. Paying over the phone is quick and convenient!
Why Customers Call DirecTVIf you have time to do a bit of reading before you call DirecTV, we recommend you read over some of our problem-specific articles.
This is DirecTVs best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DirecTV agent. This phone number is DirecTVs best phone number because 226,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-5000 include Cancel Account, Dispute a Charge, Service Outage, Technical Support, Payment Inquiry and other customer service issues. The DirecTV call center that you call into has employees from Colorado, Idaho, Montana, Texas, Oklahoma, Philippines and is open Mon-Sun 8am-12am ET according to customers. In total, DirecTV has 5 phone numbers. Its not always clear what is the best way to talk to DirecTV representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for DirecTV. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like DirecTV. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, well keep doing it.Whats on this page
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Phone Number & Contact Info
Calling DirecTVs customer service offers some positives and some negatives, with the positives coming from the human interaction and the negatives from the automated system. The automated system is really a mess if youre trying to get a hold of someone, as it doesnt seem to recognize when youre trying to ask.
When I dialed, I was asked why I was calling, and I said I wanted information about the types of plans that DirecTV offered. The system decided that I was asking for information about my account and asked for me to provide my account number. I didnt have one and asked to speak to someone. After three tries, to its credit, the system had me connected to a representative without trying to delay me any further.
When I got connected to a representative, I explained that I wasnt a customer; I simply wanted to get information about DirecTVs available plans and what I could expect to pay. She said that she would give me the full pricing information without any discounts, and I could further check what channels were available in each package on DirecTVs website. She said I could also check which discounts were available on the website when I researched which package I might want.
After that introduction, she started by explaining that DirecTV streaming offered four different packages, with the highest tier being the Premier package. She said that the Premier package included premium movie channels such as Cinemax and Showtime, as well as several other premium channels, with a cost of $139.99 per month.
At the next tier, the Ultimate package, I would get around 140 channels, including all of DirecTVs non-premium offerings. This would cost $119.99 per month. She then mentioned the Choice package, which would give me some of the more niche channels for a total of around 105 channels at $108.99 per month. Finally, she said that I could get the Entertainment package, which would give me the most basic services available of 75 channels, at $79.99 per month.
She then told me that this was a prepaid service, so I would have to make my first payment immediately in order to get services. She also said that automatic payments are the only payments accepted by DirecTV. At that point, she asked if I had any questions about the packages, and I told her I did not, as she had explained everything well. She thanked me for calling and wished me a nice day.
Overall, I thought she did a great job explaining to me what was available with each service DirecTV offered. I felt like I came away with a clear picture of the value of each package and would be able to make an informed decision. The automated system left something to be desired, as it wasnt very responsive to my inquiries.
Were I a legitimate customer of DirecTV, I would definitely use this number despite the annoyances with the automated system.Christian has been writing about long hold times and customer service call center experiences since 2010. Hes been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Directv How To Pay Your Bill 4-2
FAQ
How do I pay my DIRECTV bill by phone?
What is the 800 number for DIRECTV?
Does DIRECTV have a senior discount?
How do I access my DIRECTV account?
How do I pay my DirecTV bill online?
Pay DIRECTV bill online at directv.com Go to Billing & Payments. To make a one-time payment in the Amount area, enter how much you would like to pay. Then choose a payment type: Credit or Debit Card or Checking Account. If your payment info is stored from a previous transaction, you may continue or select a different payment method.
What if I can’t pay my DirecTV Bill?
If you can’t make a payment by the due date or you’ve already missed a payment, you can make a Promise to Pay and let us know when you’ll be able to pay your bill. This may take approximately 24 hours to take effect. Sign in to your directv.com account. Select Can’t pay now? Pay later in the My Account or Bill & Payments section.
How do I pay my DirecTV bill if my account is overdue?
Sign in to your directv.com account. Select Can’t pay now? Pay later in the My Account or Bill & Payments section. Note: You’ll see the Can’t pay now? Pay later option only when your account is overdue and pending suspension. In the Promise to Pay window, fill in your expected payment date, payment amount, and payment method. Select Submit.
How do I contact DirecTV customer service?
Just pick up the phone to talk to our technical support, available 24/7. Our billing and account support is open every day from 8:00 AM to 10:00 PM ET. 800.531.5000. For sales, contact us at 855.567.1756 Contact DIRECTV customer service and support by phone number, chat, X, Reddit or on our DIRECTV Forums.