A Step-by-Step Guide to Paying Bills on the MyChart App

More and more healthcare providers are utilizing patient portals like MyChart to offer online bill pay MyChart allows you to easily view, manage, and pay your medical bills right from your smartphone or tablet

In this comprehensive guide, we’ll walk through how to pay your healthcare bills using the MyChart mobile app.

Overview of MyChart Mobile App

MyChart is a patient portal developed by Epic Systems that connects you to your medical information. With MyChart, you can:

• Message your doctor
• Schedule appointments
• Review test results
• Refill prescriptions
• And more

The mobile app allows you to access these features on the go from your iOS or Android device. MyChart mobile has the same functionality as the website version for convenient access on your smartphone or tablet.

Millions of patients use MyChart to engage in their healthcare, including managing billing and payments. Let’s look at how easy it is to pay bills via the MyChart mobile app.

Accessing Billing & Payments in MyChart Mobile

To get started paying your bills on the MyChart app, first make sure you have the latest version downloaded on your device. Open the app and log in with your MyChart username and password.

Your MyChart home screen will display any notifications, messages from your doctor, and upcoming appointments. To view and pay bills, tap the three-line menu icon in the top left corner

From the menu, choose “Billing”. This will open your billing summary and account balance. If you have any outstanding balances, you will see the amounts due here.

Tap on a bill to open the details. From here, you can view your account activity including insurance payments and current amount due.

When ready to make a payment, tap on the “Pay Now” button. The payment window will open where you can complete the transaction.

Steps to Pay a Bill in MyChart Mobile

Let’s go through the step-by-step process to pay a medical bill using the MyChart app:

1. Login to the MyChart app.

2. Tap the menu icon and select “Billing”.

3. Choose the account you want to pay.

4. Tap “Pay Now” on the bill details screen.

5. Enter the payment amount.

6. Select a payment account.

7. Tap “Pay” to submit payment.

8. The app will confirm when payment is processed successfully.

Below we’ll explore each of these steps for paying bills with MyChart mobile in more detail.

1. Login to the MyChart App

First, launch the MyChart app on your iPhone, iPad, or Android device. After opening the app, you’ll come to the login screen.

Enter your MyChart username and password. If you’ve enabled biometric sign-in, you can also use Face ID or fingerprint to login seamlessly.

Once logged in, you’ll be taken right to your home dashboard in the MyChart app.

2. Tap the Menu and Select “Billing”

From your home screen, tap on the three-line menu icon in the upper left corner. This will open the full menu.

Here you’ll see various pages for appointments, health records, messaging, and more. Choose the “Billing” option.

Tapping on billing will automatically take you into your account balance summary.

3. Choose the Account to Pay

On the billing summary screen, you will see any active accounts with outstanding balances. Most patients just have one overall account.

However, you may have separate balances for different facilities or providers within the same healthcare system.

Select the account that you want to make a payment towards. This will open the account details.

4. Tap “Pay Now” on the Bill Details Page

After selecting an account, you will see billing details for that account. This includes charges, insurance payments, and the remaining balance.

To make a payment, tap on the blue “Pay Now” button. The payment window will expand.

If you want to pay the balance in full, the system will automatically populate the full amount due. You can change this amount if you want to make a partial payment.

5. Enter the Payment Amount

Once the payment window opens, you’ll first enter the payment amount.

The default amount will be the total balance. To pay a different amount, delete and change the populated dollar value.

For example, you may choose to pay $100 towards a $500 balance this month. You can easily update the amount before continuing.

6. Select a Payment Account

The next step is choosing how you want to pay – with a card on file, new card, or bank account.

If it’s your first payment, you’ll need to enter a new payment method. Tap the option to add a new credit/debit card or bank account.

Enter the account details including card number, expiration date, and billing address. Save the account to use for future payments.

For recurring payments, the app will default to a stored payment account on file for convenience.

7. Tap “Pay” to Submit Payment

Once your payment amount is entered and account selected, review all the details to ensure they are correct.

When ready, tap the blue “Pay” button at the bottom to submit the payment.

The app will quickly process the transaction. You’ll see a confirmation message when the payment goes through.

8. You’ll Get a Confirmation the Payment was Successful

After you tap Pay, give it a few seconds for the system to process the transaction.

You’ll get a confirmation notification right within the app when the payment was successfully submitted.

You can tap “Done” to close out of the payment flow. This will take you back to the billing summary page.

The app will also send you a receipt via email with the payment confirmation number and details. And that’s it – you’ve successfully paid your healthcare bill using the MyChart mobile app!

Tips for Paying Bills on MyChart Mobile

Paying bills through the MyChart app is very straightforward. But here are some tips to make the process even easier:

• Have your account number or invoice number ready. This helps lookup your account.

• Setup automatic payments to save time each month.

• Enable Touch ID or Face ID for quick biometric login.

• Save a payment account to avoid re-entering details.

• Opt into paperless billing to get notified as soon as a new bill is ready.

• Contact billing support if you have any account-related questions.

• Pay multiple bills at once to consolidate payments.

• Set bill pay reminders so you don’t forget a payment.

• Use the latest version of the MyChart app for the best experience.

Benefits of Paying Bills Through MyChart Mobile App

Using the MyChart mobile app to manage payments offers many great benefits:

Convenient – Pay bills anytime, anywhere right from your smartphone.

Secure – Payment data is encrypted and protected.

Organized – Easily track balances and payment history.

Quick – Takes just a few taps to complete a payment.

Mobile Notifications – Get reminders when a bill is due.

Touch/Face ID – Use biometric login for easy access.

Supports Payment Plans – Setup monthly recurring payments.

Free – No convenience fees to pay through the app.

User-Friendly – Simple, intuitive mobile interface.

Go Paperless – Reduce clutter and waste.

As you can see, the MyChart app offers an easy way to manage all aspects of your healthcare – including paying medical bills.

Pay Medical Bills On-the-Go with MyChart Mobile

Sign-up for a free MyChart account through your healthcare provider. Download the iOS or Android app to access important health information and make payments right from your smartphone or tablet.

The simple, user-friendly mobile app allows you to view balances, setup payment plans, and pay invoices on-the-go. Save time and hassle by paying your medical bills electronically with MyChart.