As a DStv subscriber, keeping your account in good standing by paying your bill on time is essential. With top entertainment options from live sports to the latest movies, you don’t want to risk having services interrupted due to non-payment. Thankfully, DStv offers many flexible payment options to fit your lifestyle.
In this guide we’ll walk through everything you need to know about paying your DStv bill conveniently online on your phone, in person, and more.
Overview of DStv
DStv is a major satellite TV provider in Africa offering multi-channel digital satellite TV services and streaming. Owned by MultiChoice, DStv provides access to general entertainment, movies, sports, documentaries, news, and more.
With several bundled packages to choose from, DStv offers programming options for every viewer. Packages range from easy-to-afford Access which has 70+ channels to Premium with over 150 channels. DStv also gives you streaming on Showmax and BoxOffice rentals.
As a DStv subscriber, you’ll receive a monthly statement with your billing details and balance due. Keep reading to learn how to easily pay your DStv bill through various methods.
When Is Your DStv Bill Due?
DStv bills subscribers on a monthly basis. Your statement closing date varies depending on your billing cycle, which ranges between the 5th and 30th of the month
Statements are generated around the closing date and include charges for the current month of service. Payment must be made by the due date shown on your statement, which is typically 15-20 days after the closing date.
If payment is not received on time, your account will reflect as being in arrears. DStv applies late fees and can suspend services for overdue accounts, so be sure to pay by the due date. Mark your calendar with bill due dates or set up automatic payments.
View Your DStv Balance
Before making a payment, you’ll want to check your current balance. There are a few easy ways to do this
- Log in to your DStv account online
- Use the MyDStv app
- Call the DStv bot on WhatsApp at 060 060 3788
- Dial 12068584# on your mobile phone
Knowing your balance amount ensures you pay the right amount to avoid late fees.
Pay Your DStv Bill Online
Paying online is the quickest and most convenient way to pay your DStv bill. DStv offers the following digital payment options:
Pay via DStv Website
Log into your account on www.dstv.com and click “Pay Now” to make a secure payment by debit/credit card, Instant EFT, Capitec Pay, or other online method.
Pay via MyDStv App
The MyDStv app allows you to view your balance, see statement history, and make quick payments in a few taps using your mobile device.
Pay via Internet/Mobile Banking
Use your bank’s online or mobile app to pay DStv bills from your account. Add DStv as a beneficiary using your 8-digit customer number as reference.
Pay via QR Code
Use your mobile device to scan the unique QR code on your DStv statement to open a payment link and settle your bill.
Pay Your DStv Bill on Your Phone
If you prefer paying bills on your phone, DStv offers these options:
Pay via SMS
Follow payment prompt instructions when you receive an SMS bill notification to pay directly from your mobile phone.
Pay via USSD
Dial 1202272# and follow prompts on your phone to make a quick USSD payment if banking with Absa, FNB, Standard Bank, or Nedbank.
Pay via Mobile Money
MTN MoMo customers can use mobile money to easily pay DStv bills from their phones. Just dial 120321# and follow the steps.
Pay In-Person at Retail Locations
You can pay your DStv bill in cash at retail stores nationwide.
Pay at DStv Service Centres
Visit an authorized DStv Service Centre to make bill payments by cash, card, or cheque.
Pay at Supermarkets
Most major supermarkets like Pick n Pay and Shoprite allow you to pay DStv bills at the money market counter by providing your customer number.
Pay at Post Offices
Make cash payments at any Post Office by giving your 8-digit customer number to the teller.
Pay your DStv Bill Automatically
The most convenient and hassle-free way to pay your DStv bill is to setup automatic payments. This ensures you never miss a payment deadline.
Pay via Debit Order
Arrange for fixed monthly payments to be deducted straight from your bank account on your due date via debit order.
Pay via Credit Card
Set up recurring credit card payments to be processed each month on your due date.
Helpful Tips for Paying Your DStv Bill
Follow these tips for keeping DStv payments smooth and simple:
- Know your billing cycle closing and due dates
- Pay early to avoid last-minute delays
- Sign up for autopay or recurring payments
- Update payment details if your banking info changes
- Use payment reminders and account alerts
- Pay online for fastest processing
- Check statements regularly and pay full balance
- Contact DStv immediately if you miss a payment
Staying on top of your account makes paying DStv bills hassle-free. Reach out to customer support if you ever have questions or concerns.
Frequently Asked Billing and Payment Questions
How can I check my DStv account balance before paying?
You can check your balance by logging into your DStv account, using the MyDStv app, calling 060 060 3788 on WhatsApp, or dialing 12068584# from your mobile phone.
What happens if I pay my DStv bill late?
Late fees are applied if payment is not received by the due date on your statement. Services could also be suspended after non-payment.
What references do I need to make DStv payments?
Use your 8-digit DStv customer number as the payment reference when paying bills.
Can I pay at a retailer if I don’t have my DStv account number?
Yes, provide your ID number instead to make in-person payments without your customer number.
How long does it take for payments to reflect on my account?
Online payments are instant. In-person or mobile payments take 24-48 hours to reflect.
Is there an option to go paperless and receive digital statements?
Yes! You can opt-in to paperless billing via your online DStv account and have statements sent to your email.
