How To Pay Your WBR Gas & Water Bill Online

West Baton Rouge (WBR) Parish provides gas and water utility services to residents across the parish If you’re a WBR gas or water customer, paying your bill promptly each month is important to avoid service interruptions. The parish offers several ways to pay your WBR gas and water bill conveniently online

In this article, we’ll explain the online payment options available through WBR Parish and walk through how to pay your WBR gas and water bill online through the parish website.

WBR Online Payment Overview

WBR Parish offers an online bill pay system that allows customers to:

  • View account balances
  • See payment history
  • Make one-time payments
  • Set up recurring payments

To use the online system you must first create an online account linked to your WBR gas and water account.

There are two ways to pay online

1. WBR Online Bill Pay – Make one-time payments or set up autopay through your online account.

2. Quick Pay – Make a one-time payment without logging in, by entering just your account number and address.

Payments can be made using credit cards, debit cards or bank accounts. A convenience fee applies to credit/debit card payments.

Creating a WBR Online Account

Follow these steps to create your online account:

  1. Go to WBR Online Bill Pay

  2. Click “New users click here to register”

  3. Enter your account number, address, contact details, username, password and security question

  4. Agree to the terms and conditions

  5. Click “Submit” to create your account

Once your account is created, you can start making payments immediately. You’ll also be able to view your balance, payment history and usage.

Making One-Time Payments

To make a one-time payment through your WBR account:

  1. Login to your account

  2. Click “Make Payment”

  3. Enter payment amount

  4. Select payment method

  5. Enter payment details

  6. Click “Continue” and review payment

  7. Click “Confirm” to complete payment

One-time payments made before 3:30pm CST Monday – Friday are applied the same business day. Payments after 3:30pm or on weekends are applied the next business day.

Quick Pay also allows fast one-time payments without logging in. Just enter your account number, address and payment details.

Setting Up Recurring Payments

For automatic monthly payments, you can enroll in autopay through your online account:

  1. Login to your account

  2. Click “Recurring Payments”

  3. Enter payment amount

  4. Select payment method

  5. Enter payment details

  6. Choose frequency (monthly on due date)

  7. Click “Continue” and review

  8. Click “Confirm” to create autopay schedule

Autopay payments are processed on your bill due date each month. You can cancel or edit your autopay schedule at any time through your account.

Payment Methods and Fees

WBR Online Bill Pay accepts:

  • Credit cards – Visa, Mastercard, Discover, American Express

  • Debit cards – Must have a Visa or Mastercard logo

  • Checking accounts – Enter routing and account numbers

  • Savings accounts – Enter routing and account numbers

A convenience fee of $2.75 applies to credit and debit card payments. There is no fee for bank account (ACH) payments.

Get Started with Online Bill Pay

Paying your WBR gas and water bill online is a convenient option for managing your account on your schedule. Sign up for an online account to view your balance, see past bills and make one-time or recurring payments.

Online payments are fast, simple and secure. Avoid late fees and service disruptions by paying on time every month. Take control of your WBR Parish utility account management with easy online bill pay.

Wbr Gas And Water Bill Pay

The Water We Drink

We are pleased to present to you the Annual Water Quality Report for the year 2022. This report is designed to inform you about the quality of your water and services we deliver to you every day (Este informe contiene información muy importante sobre su agua potable. Tradúzcalo o hable con alguien que lo entienda bien). Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water.

Our water source(s) are listed below:

Source Name Source Water Type
WBR PUBLIC UTILITIES WELL 4 SUNRISE Ground Water
OURSO WELL-HWY 1 NORTH Ground Water
WELL WBR PUBLIC UTILITIES HUNTER RUN Ground Water
WBR PUBLIC UTILITIES WELL 1 LAFITON Ground Water

The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of land or through the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity. Contaminants that may be present in source water include:

Microbial Contaminants – such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.

Inorganic Contaminants – such as salts and metals, which can be naturally-occurring or result from urban stormwater runoff, industrial, or domestic wastewater discharges, oil and gas production, mining, or farming.

Pesticides and Herbicides – which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.

Organic Chemical Contaminants – including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems.

Radioactive Contaminants – which can be naturally-occurring or be the result of oil and gas production and mining activities.

A Source Water Assessment Plan (SWAP) is now available from our office. This plan is an assessment of a delineated area around our listed sources through which contaminants, if present, could migrate and reach our source water. It also includes an inventory of potential sources of contamination within the delineated area, and a determination of the water supply’s susceptibility to contamination by the identified potential sources. According to the Source Water Assessment Plan, our water system had a susceptibility rating of ’MEDIUM’. If you would like to review the Source Water Assessment Plan, please feel free to contact our office.

In order to ensure that tap water is safe to drink, EPA prescribes regulations which limit the amount of certain contaminants in water provided by public water systems. Food and Drug Administration regulations establish limits for contaminants in bottled water which must provide the same protection for public health. We want our valued customers to be informed about their water utility. If you have any questions about this report, want to attend any scheduled meetings, or simply want to learn more about your drinking water, please contact ADRIAN GENRE at 225-490-8519.

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. WBR PUBLIC UTILITIES is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.

The Louisiana Department of Health routinely monitors for constituents in your drinking water according to Federal and State laws. The tables that follow show the results of our monitoring during the period of January 1st to December 31st, 2022. Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk.

In the tables below, you will find many terms and abbreviations you might not be familiar with. To help you better understand these terms, we’ve provided the following definitions:

Parts per million (ppm) or Milligrams per liter (mg/L) – one part per million corresponds to one minute in two years or a single penny in $10,000.

Parts per billion (ppb) or Micrograms per liter (ug/L) – one part per billion corresponds to one minute in 2,000 years, or a single penny in $10,000,000.

Picocuries per liter (pCi/L) – picocuries per liter is a measure of the radioactivity in water.

Treatment Technique (TT) – an enforceable procedure or level of technological performance which public water systems must follow to ensure control of a contaminant.

Action level (AL) – the concentration of a contaminant that, if exceeded, triggers treatment or other requirements that a water system must follow.

Maximum contaminant level (MCL) – the “Maximum Allowed” MCL is the highest level of a contaminant that is allowed in drinking water. MCL’s are set as close to the MCLG’s as feasible using the best available treatment technology.

Maximum contaminant level goal (MCLG) – the “Goal” is the level of a contaminant in drinking water below which there is no known or expected risk to human health. MCLG’s allow for a margin of safety.

Maximum residual disinfectant level (MRDL) – The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

Maximum residual disinfectant level goal (MRDLG) – The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

Level 1 assessment – A study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.

Level 2 Assessment – A very detailed study of the water system to identify potential problems and determine (if possible) why an E. coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.

During the period covered by this report we had the below noted violations.

Compliance Period Analyte Type
1/1/2020 – 12/31/2022 LEAD & COPPER RULE FOLLOW-UP OR ROUTINE TAP M/R (LCR)

Our water system tested a minimum of 5 samples per month in accordance with the Total Coliform Rule for microbiological contaminants. With the microbiological samples collected, the water system collects disinfectant residuals to ensure control of microbial growth.

Disinfectant Date Highest RAA Unit Range MDRL MRDLG Typical Source
CHLORINE 2022 1.3 ppm 0.68 – 1.88 4 4 Water additive used to control microbes

In the tables below, we have shown the regulated contaminants that were detected. Chemical Sampling of our drinking water may not be required on an annual basis; therefore, information provided in this table refers back to the latest year of chemical sampling results. To determine compliance with the primary drinking water standards, the treated water is monitored when a contaminant is elevated in the source water.

Source Water Regulated Contaminants Collection Date Highest Value Range Unit MCL MCLG Typical Source
ARSENIC 4/4/2022 2.1 0 – 2.1 ppb 10 0 Erosion of natural deposits; Runoff from orchards; Runoff from glass and electronics production wastes
FLUORIDE 4/4/2022 0.2 0.2 ppm 4 4 Erosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories
TETRACHLOROETHYLENE 4/25/2022 0.47 0 – 0.47 ppb 5 0 Discharge from factories and dry cleaners
Treated Water Regulated Contaminants Collection Date Highest Value Range Unit MCL MCLG Typical Source
No Detected Results were Found in the Calendar Year of 2022
Source Water Radiological Contaminants Collection Date Highest Value Range Unit MCL MCLG Typical Source
GROSS ALPHA PARTICLE ACTIVITY 4/4/2022 2.94 0 – 2.94 pCi/I 15 0 Erosion of natural deposits
GROSS BETA PARTICLE ACTIVITY 4/4/2022 1.73 0 – 1.73 pCi/I 50 0 Decay of natural and man-made deposits. Note: The gross beta particle activity MCL is 4 millirems/year annual dose equivalent to the total body or any internal organ. 50 pCi/L is used as a screening level.
Treated Water Radiological Contaminants Collection Date Highest Value Range Unit MCL MCLG Typical Source
No Detected Results were Found in the Calendar Year of 2022
Lead and Copper Date 90TH Percentile Range Unit AL Sites Over AL Typical Source
LEAD 2020 – 2022 1 0 – 8 ppb 15 0 Corrosion of household plumbing systems; Erosion of natural deposits
Disinfection Byproducts Sample Point Period Highest LRAA Range Unit MCL MCLG Typical Source
TOTAL HALOACETIC (HAA5) ACIDS 2244 PLANTATION AVENUE 2022 17 17.41 – 17.41 ppb 60 0 By-product of drinking water disinfection
TOTAL HALOACETIC (HAA5) ACIDS 4142 RIVERVIEW RD 2022 35 34.73 – 34.73 ppb 60 0 By-product of drinking water disinfection
TTHM 2244 PLANTATION AVENUE 2022 3 3.42 – 3.42 ppb 80 0 By-product of drinking water chlorination
TTHM 4142 RIVERVIEW RD 2022 6 5.88 – 5.88 ppb 80 0 By-product of drinking water chlorination
Secondary Contaminants Collection Date Highest Value Range Unit SMCL
CHLORIDE 4/4/2022 31 0 – 31 MG/L 250
IRON 4/4/2022 0.21 0 – 0.21 MG/L 0.3
MANGANESE 4/4/2022 0.04 0 – 0.04 MG/L 0.05
PH 4/4/2022 8.48 6.86 – 8.48 PH 8.5
SILVER 4/4/2022 0.033 0 – 0.033 MG/L 0.1
SULFATE 4/4/2022 10 9 – 10 MG/L 250
Treated Secondary Contaminants Collection Date Highest Value Range Unit SMCL
IRON 4/4/2022 0.14 0 – 0.14 MG/L 0.3
MANGANESE 4/4/2022 0.04 0.01 – 0.04 MG/L 0.05

++++++Environmental Protection Agency Required Health Effects Language++++++

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800–426–4791).

There are no additional required health effects notices.

There are no additional required health effects violation notices.

Thank you for allowing us to continue providing your family with clean, quality water this year. In order to maintain a safe and dependable water supply we sometimes need to make improvements that will benefit all of our customers.

We at the WBR PUBLIC UTILITIES work around the clock to provide top quality drinking water to every tap. We ask that all our customers help us protect and conserve our water sources, which are the heart of our community, our way of life, and our childrens future. Additional information on the water system can be found at www.ldh.la.gov/watergrade. Please call our office if you have questions.

  • Utilities

    Physical Address 880 N Alexander Port Allen, LA 70767 880 N Alexander Port Allen LA 70767 Directions Phone: 225-336-2406 Fax: 225-387-5352 HoursMonday through Thursday8 a.m. to 5 p.m.Friday8 a.m. to NoonLunch Hours Monday through ThursdayNoon to 1 p.m.Drive Through WindowSomeone is in the office during the lunch hour to answer the phone and assist customers at the drive-thru window only. There is a drive-thru window located on the side of the building as a convenience for our customers. You must have your current and complete bill to pay at this window.

  • West Baton Rouge Parish 880 N Alexander Avenue Port Allen, LA 70767 Phone: 225-383-4755 Fax: 225-387-0218

Pay Water and Sewer bills online

FAQ

What is baton rouge natural water and gas?

West Baton Rouge Parish Natural Gas and Water Systems serve most of the parish with natural gas and water. All customers are located parish-wide with the exception of the City of Port Allen which provides gas and water service to all the customers in the city limits.

What is the phone number for Dalton Utilities pay my bill?

Pay By Phone* Pay your bill by credit card, electronic check, or debit card at (706) 529-0001.

What parish is Port Allen in?

Port Allen is the governmental center of West Baton Rouge Parish, and offers many goods and services to its residents and others located in rural areas of the parish.

How do I pay for water in Miami?

You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.

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