How to Pay Your Muskingum County Water Bill: A Comprehensive Guide

Paying your water bill on time is important to avoid late fees and service disruptions. For residents of Muskingum County, Ohio, there are several convenient options to pay your water bill. In this comprehensive guide, we’ll walk through the various ways Muskingum County residents can pay their water bill.

Overview of Muskingum County Water Service

The Muskingum County Utilities Office provides water service to residents of Muskingum County. They are responsible for water treatment, distribution, billing, and customer service. The Utilities Office processes water service applications, payments, account inquiries, and maintains records for the water system.

Water bills are issued monthly and are typically due 20 days after the billing date. It’s important to pay your bill on time to avoid late fees and potential service disruption. The Utilities Office is open Monday-Friday from 8am-4pm, except on holidays.

Payment Options for Muskingum County Water Bills

Muskingum County offers several payment options to provide flexibility and convenience in paying your water bill:

By Mail

You can mail your payment to:

Muskingum County Utilities Office375 Richards RoadZanesville, OH 43701

Be sure to make checks or money orders payable to “Muskingum County Utilities” Allow 3-5 business days for your mailed payment to reach the Utilities Office

In Person

You can drop off your water bill payment in person at the Utilities Office located at

375 Richards Road
Zanesville, OH 43701

A drive-thru window is available for quick drop-off during business hours. An after-hours drop box is also available.

Automatic Bill Pay

You can enroll in automatic bill payment where the amount due is automatically deducted from your bank account each month. Download an application from the Muskingum County website and mail or deliver it to the Utilities Office along with a voided check. This ensures you never miss a payment!

Online Bill Pay

Muskingum County offers an online bill pay system through Invoice Cloud. You can pay your water bill online using Visa, MasterCard, Discover, electronic check, Apple Pay or Google Pay. You can even enroll in autopay and paperless billing.

Visit https://www.invoicecloud.com/muskohutilities to get started with online bill pay.

Pay by Phone

Call 855-844-0528 anytime to make a payment on your water bill using the automated phone system. You can pay using your landline or mobile device.

Pay by Text

After enrolling online, you can opt to receive text notifications about your water bill. You’ll then have the option to pay your bill conveniently via text message.

Drop Boxes

In addition to the after hours drop box at the Utilities Office, you can drop off payments at:

  • Muskingum County Treasurer’s Office (1st Floor Courthouse)
  • Community Bank – 3795 Northpointe Dr, Zanesville, OH
  • Community Bank – 2750 Maysville Pike, Zanesville, OH

Tips for Paying Your Muskingum County Water Bill

  • Mark your calendars with the due date each month to remember to pay on time
  • Enroll in autopay or paperless billing to simplify the process
  • If mailing payment, allow 3-5 days for it to reach the Utilities Office
  • Write your account number clearly on your check or money order
  • Pay early if you’ll be out of town when your bill is due
  • Contact the Utilities Office if you need help understanding your bill

Paying your water bill doesn’t need to be a hassle. Muskingum County offers flexible payment options to suit your needs. Be sure to pay by the due date to avoid late fees. Reach out to the Muskingum County Utilities Office if you have any other questions about your water service or bill.

Muskingum County Water Bill Pay

Areas of Service Not Generally Known

  • Assisting customers in locating plumbing problems
  • Referring customers to agencies for financial assistance
  • Working with other Departments for resolve specific problems
  • Debbie Wall

    Utility Billing Supervisor

  • Utilities Billing

    Contact the Utilities Billing Department Physical Address 401 Market Street First Floor Zanesville, OH 43701 401 Market Street First Floor Zanesville OH 43701 Directions Phone: 740-617-4916

    Hours

    Monday through Friday 8:00 am to 4:30 pm Closed holidays Directory

Pay Water and Sewer bills online

FAQ

What is the phone number for Zanesville water bill payment?

Utility Billing. Make your payment by phone – call 855-201-6473.

Where does Muskingum County water come from?

The entire system distributes filtered water from wells north of Duncan Falls to areas throughout the county.

How much is a water bill in Ohio?

The 2019 average annual residential water rate in Ohio was $697, approximately 4.2% increase over the 2018 rates. Table 2 displays annual water rate data for 1990 through 2019, along with the percentage change in average rates and the consumer price index (CPI-U: Midwest urban prices for all items).

What is the average water bill in Lake County Ohio?

Consumption for water usage is in 100 cubic feet (7.48 gallons per 1 cubic foot). Typically, a customer uses an average of 1200 cubic feet (approx.. 9,000 gallons) of water per quarter. This results in an average bill of $53.40.

What does the Muskingum County Utilities Office do?

The Muskingum County Utilities Office is the customer service center for the Water and Sewer Departments. The office processes applications for water or sewer service, processes payments, responds to customer inquires, maintains both water and sewer system records, etc.

How do I contact the Muskingum County Water Department?

You can contact our business office at (740) 453-0678, or the Sheriff’s office at (740) 455-7134 if you notice anything that might be suspicious. The Muskingum County Water Department provides a safe supply of water to more than 8000 homes and businesses in the county.

What is the Muskingum County sewer department?

The Muskingum County Sewer Department provides wastewater collection and treatment for more than 4500 homes and businesses in the county. As with all community wastewater systems, the county system must comply with rules established by the Clean Water Act.

How safe is Muskingum County water?

The Muskingum County Water Department provides a safe supply of water to more than 8000 homes and businesses in the county. As with all community water systems, the county system must comply with rules established by the Safe Drinking Water Act.

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