Paying your water bill to the City of Sumter or Sumter County is easy through several convenient payment options – online, by phone in person or by mail. This comprehensive guide will walk through how to pay your Sumter water bill using the method that works best for you.
We’ll cover online payments paying by phone paying in person, mailing in payments, fees involved, avoiding late charges, and more bill payment tips. Read on to learn the smartest ways to pay your Sumter water bill!
Paying Your City of Sumter Water Bill
For City of Sumter water customers here are all the ways you can pay your water/sewer bill
Pay Online
The easiest option for most customers is to pay online through the City’s website:
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Go to www.sumtersc.gov and click on “Pay Water Bill”
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Select “Pay Without Logging In”
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Enter your 10-digit account number and exact service address
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Choose Water as the service and enter payment amount
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Input credit/debit card or bank account information
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A convenience fee will be applied based on payment amount
Online payments can be made anytime and posting is immediate. Be sure to print/save the confirmation page.
Enroll in AutoPay
For even more convenience, enroll in auto-pay to have your water bill paid automatically each month. To set up:
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Register for an online account
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Under “My Profile”, choose AutoPay Program
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Select payment method and date to deduct each month
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Review and agree to the terms and submit
Pay by Phone
You can pay your City of Sumter water bill using the automated phone payment system at 803-436-2541. Have your account number and billing details handy. A fee will apply.
Pay by Mail
Mail in a check or money order to:
City of Sumter
PO Box 1449
Sumter, SC 29151
Allow plenty of mailing time to avoid late fees. Do not mail cash.
Pay in Person
In person payments can be made at:
City of Sumter
130 S Harvin Street
Sumter, SC 29150
- Monday-Friday from 8:30am-5pm
- Cash, check, money order or card accepted
- Night drop box also available
Talk to staff about any bill questions and get same day payment processing.
Paying Your Sumter County Water Bill
For Sumter County water customers, here’s how to pay your bill:
Pay Online
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Go to www.sumtercountysc.org and click on “Pay Water Bill”
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Enter your account number and exact service address
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Choose payment amount and complete checkout
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A convenience fee based on payment amount will be added
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Receipt can be printed/emailed for records
Pay by Phone
Call 803-774-3854 to use the automated phone payment system. Have your account number and billing info ready. Fees apply to phone payments.
Pay by Mail
Mail checks or money orders to:
Sumter County Water
13 E Canal Street
Sumter, SC 29150
Make sure payments are received by the due date to avoid late charges.
Pay in Person
In person payments can be made at:
Sumter County Water
1289 N Main Street
Sumter, SC 29153
Monday-Friday 8:30am-4:30pm. Cash, check, money order or card accepted.
Avoid Late Fees
To avoid late fees, City and County of Sumter water bills must be paid by the due date shown on your bill, typically around the 20th of each month.
If paying by mail or dropping off in an after hours box, make sure you allow enough time for your payment to reach them before the due date.
Setting up automatic payments can help avoid forgetting and ensure your bill gets paid on time every month.
Payment Tips & Questions
Follow these tips and answers to common questions about paying your Sumter water bill:
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Carefully review bills for any errors and contact the water department before the due date with any discrepancies
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Contact the water department immediately if you are unable to pay your bill in full by the due date to discuss payment plan options
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Sign up for paperless billing and email reminders through your online account to help stay on top of due dates
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Keep your account number handy to easily use the automated phone and online payment options
What are the fees for online/phone payments?
- Convenience fees apply based on payment amount. No fees for mail, auto-pay, or in-person payments.
What forms of payment are accepted?
- Online: credit/debit cards and bank accounts. Phone: credit/debit cards. Mail: checks and money orders. In person: cash, check, money orders and cards.
Can I pay at any County water department location?
- No, you must pay at the location for your specific water system service area.
What if I’m moving?
- Contact the water department at least 3 days in advance to have service disconnected and receive your final bill.
Whether you prefer paying online, by phone, mailing it in, or stopping by in person, paying your City or County of Sumter water bill is quick and easy. Use this guide to pick the most convenient payment option for you and your schedule. Just be sure to pay the full amount by the due date to avoid any late payment penalties!
Frequently Asked Questions About Sumter Water Bills
Here are answers to some additional common questions about Sumter water bills:
How often are water bills issued?
- Water bills are issued monthly by both the City and County of Sumter.
When is my water bill due?
- City bills are due by the 25th of each month. County bills are due around the 20th of each month. Check your bill for the exact due date.
How can I check my water usage?
- Registering for an online account allows you to monitor your daily water usage and billing history.
How do I sign up for e-billing?
- Both the City and County allow you to go paperless and receive water bills electronically through your online account dashboard.
What if I’m unable to pay my full bill?
- Contact the water department immediately to explain your situation and request a payment plan or assistance.
Can I pay multiple accounts in one transaction?
- Yes, the City’s online payment portal allows you to select multiple accounts and pay them in one checkout.
Where can I find a copy of my water bill?
- If you registered for an online account, you can view and print your current and past water bills electronically. Or you can contact the water department to request a copy.
Paying your water bill ensures continued access to this essential utility for your home or business. Paying on time avoids service disruption and late fees. Use the payment options that fit your needs and take advantage of the convenience of online and automated payments. Contact Sumter water billing staff for any account assistance.
