How to Pay Your Douglas County PUD Bill Online – A Simple Guide

Living in Douglas County, Washington means being able to get affordable and reliable electricity from Douglas County PUD (Public Utility District). But to keep your lights on and power flowing, you need to pay your Douglas PUD bill on time each month. With easy online bill pay options, you can take care of your payment efficiently from your computer or phone. This straightforward guide will walk you through how to pay your Douglas PUD electric bill online in just a few quick steps.

Know When Your Bill is Due

The first key to on-time payments is knowing your bill’s due date. Douglas PUD bills monthly, with payment due by the 10th of each month. If the 10th falls on a weekend or holiday, the due date moves to the next business day.

You’ll get a bill in the mail or by email around the 25th of the prior month. So a February 10th due date means you’ll receive your bill by January 25th. Marking your calendar with upcoming due dates helps avoid late fees of 1% on overdue balances.

Review Your Bill Amount

When you get your Douglas PUD bill, look it over to verify the amount. Common bill charges include:

• Electric usage – Based on kWh used that month at your service rate
• Basic charge – Monthly charge to maintain connection
• Taxes – Utility and other taxes added

Compare your usage to the same month last year to spot any unusual spikes Knowing your bill total prepares you to pay the right amount online or via other payment methods before the due date

Know Your Payment Options

You have choices when it comes to paying your Douglas County PUD electric bill The utility accepts

• Cash
• Check
• Debit/credit card
• Automatic bank withdrawal
• Online payments
• Phone payments
• Mail, drop box, drive-up, or in-person payments

Online bill pay through SmartHub offers convenience and flexibility each month But you can also call in a payment, mail a check, or visit a PUD office in person if preferred

Sign Up for a SmartHub Account

To pay your bill online, you first need to set up a free SmartHub account. This is the customer portal offered by Douglas PUD. On the PUD website, click on “Create SmartHub Account” under the online payment section.

You will provide details like:

• Name
• Email address
• Account number
• Phone number
• Address

Creating a username and password gets your SmartHub access started.

Download the Mobile App (Optional)

In addition to the desktop SmartHub website, you can also download the free SmartHub app. This is available for both Apple and Android mobile devices.

The app lets you easily:

• Check your bill
• Make payments
• View usage
• Report outages
• Access billing history

Just search “SmartHub” in the Apple App Store or Google Play Store to download it.

Add Your Payment Method

Before paying your bill through SmartHub for the first time, you need to add your payment method. In your SmartHub account, click on “Payment Methods” then “Add Payment Method.”

You can enter details for:

• Debit/credit card
• Checking account
• Savings account

Storing your payment information in SmartHub securely saves time for future months. You can update it anytime under the “Payment Methods” section.

Schedule Recurring Payments (Optional)

For hands-off bill payment, go to the “Auto Pay Program” section of SmartHub. Here you can schedule automatic monthly withdrawals from your stored bank account or credit card.

On the due date or date you select, Douglas PUD will automatically debit your full balance. You’ll avoid any late fees with auto-pay setup.

Pay Your Current Bill

Whenever your latest electric bill is ready to pay, log into your SmartHub account. Select “Pay Now” on the homepage.

Choose the stored payment method you want to use. Select whether to pay the full or partial amount due. Review the details, agree to the terms, and submit payment.

You’ll receive a confirmation that your Douglas PUD payment was processed. The funds will transfer directly to the utility company.

Review Payment History

In SmartHub, you can view your Douglas County PUD billing and payment history anytime. Under the “My Usage” section, you can see:

• Past bills
• Payment amounts/dates
• Electric usage history
• Balance info
• Other account activity

Monitoring your history helps you stay on top of your bill, catch inconsistencies, and budget better overall.

Paying your Douglas PUD electric bill through SmartHub’s online payment options is quick and easy. Simply sign up for an account, add your payment method, and pay your bill or set up auto-payments. Convenience features like their mobile app and payment history make managing your account simpler all around.