How to Make a One-Time Payment on Your EWEB Bill Online

Paying utility bills is a necessity, but it doesn’t have to be a hassle. With EWEB’s online payment options, Eugene residents can easily pay their electric and water bills anytime from the comfort of home. EWEB offers a quick and simple way to make secure one-time payments without registering for an online account.

In this guide, we’ll explain the benefits of making one-time bill payments online and walk through the process of paying your EWEB bill as a guest

Overview of One-Time EWEB Bill Payment

EWEB allows customers to make one-time utility bill payments on their website without logging in or setting up an online account This guest payment option is ideal for

  • Tenants or part-time Eugene residents who need to pay occasionally

  • Customers who prefer not to store payment information online

  • Situations when you need to pay quickly before your due date

To make a one-time payment, you’ll just need your EWEB account number and a debit/credit card or checking account information. The online process takes just minutes.

Payments made by 6:00 PM Pacific on business days will be applied to your EWEB account same day. Payments on weekends or holidays will apply the next business day.

Benefits of One-Time Online Payments

Opting to pay your EWEB bill online using the one-time guest payment feature has several advantages:

Convenience:

  • Pay anytime, day or night, without waiting on hold

  • Avoid trips to EWEB’s customer service office

  • Use any device with internet access

Speed:

  • Payment credited to your account right away

  • Avoid mail delays that may cause late fees

Security:

  • No need to store sensitive payment data in an account

  • EWEB uses industry-standard encryption

Simplicity:

  • Takes just minutes to complete

  • No registration required

  • Don’t need to remember login credentials

For quick, easy payments without the hassle, one-time online guest checkout can’t be beat!

Step-by-Step Guide to Making a Guest Payment

Ready to pay your bill online in just a few clicks? Follow this simple step-by-step guide:

Step 1: Visit EWEB’s Payment Page

Go to [eweb.org] and click on “Pay My Bill” or navigate directly to [https://www.eweb.org/my-account/pay-my-bill].

Look for the “Make a guest payment without an online account” section.

Step 2: Enter Your EWEB Account Number

Your 10-digit EWEB account number is located at the top of your paper bill. Or you can get it immediately emailed through EWEB’s “bill ready” notification option.

Accurately entering the account number ensures your payment gets applied correctly.

Step 3: Select Payment Amount

Choose whether to pay the full balance due, make a partial payment, or pay a custom amount.

If unsure of your account balance, you can call EWEB customer service at 541-685-7000.

Step 4: Provide Payment Information

Submit your debit/credit card information or checking account and routing numbers.

You’ll need to enter your name and billing address exactly as shown on your payment account.

Step 5: Verify Payment Details

Double check that all the payment information entered is accurate before submitting. Incorrect details can cause processing issues.

Step 6: Receive Your Payment Confirmation

Once submitted successfully, you’ll see a payment confirmation screen. You’ll also be emailed a receipt for your records.

And just like that, your payment is posted to your account instantly!

Payment Confirmation and Account Crediting

After submitting your online guest payment, be sure to look for a payment confirmation page and email receipt from EWEB. This will ensure your transaction completed as expected.

In most cases, the payment will be credited to your EWEB account immediately. If submitting a payment right before your bill is due, log into your online account to verify it is reflected in your current balance.

One-time payments made after 6:00 PM weekdays, on weekends, or holidays will process and appear on your account the next business day.

What If I Need an Online Account?

While guest payments are quick and easy, setting up a free MyAccount online profile unlocks additional useful features:

  • Store payment methods for faster repeat payments
  • View billing history and payment information
  • Monitor electric and water usage
  • Update account information and contact details
  • Enroll in paperless billing and autopay programs
  • Submit service requests and inquiries

Registering your online account is easy. Just have your EWEB account number handy along with an email address and password.

Other Ways to Pay Your EWEB Bill

In addition to convenient online payments, EWEB offers these options for paying your utility bill:

  • By Phone: Use EWEB’s automated pay-by-phone line at 541-685-7000.

  • By Mail: Send checks or money orders to EWEB’s payment processing PO box.

  • In Person: Visit EWEB’s customer service office to pay by cash, check, or money order.

  • Drop Box: Use the secure drop boxes at EWEB locations to leave check or money order payments.

  • Walmart: Pay your utility bill at any Walmart in the US with cash or debit card.

So whether you prefer online, phone, mail, or in-person payments, EWEB has you covered. Choose the option that best matches your needs each month.

One-Time Payments Are Fast and Hassle-Free

EWEB’s online bill pay system makes submitting secure one-time payments quick and painless. Just have your account number handy and head to their website anytime to pay your electric and water bill like a guest.

There’s no faster way to avoid late fees and ensure your payment processes immediately. EWEB’s guest checkout removes all the hassle from paying your bill online.

Have you used EWEB’s online guest payment option before? What tips can you share for easily paying utility bills? Let us know in the comments!

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FAQ

How to find EWEB account number?

A: You can find your account number at the very top of your bill, and on your email payment receipt (if you pay online). If you are registered with our customer portal, you will see your account number at the top of the main account summary screen.

Does EWEB have late fees?

If you miss the due date, consider paying online or over the phone. A mailed payment may not reach us before fees or penalties are assessed. A: A late fee is automatically applied 5 days after the due date.

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