Living in the city of Platteville means enjoying access to clean drinking water and a functioning sewer system. However, these municipal services come with monthly bills that must be paid to the city in a timely manner. This guide will explain the various ways Platteville residents can pay their water and sewer bills.
Why It’s Important to Pay Promptly
While it may be tempting to let your Platteville water/sewer bill slide, it’s crucial to pay on time each month. Consequences of late or unpaid bills include:
- Late fees being applied
- Water shutoff
- Hit to your credit score
- Sent to collections agency
- Future water service being denied
Paying on time avoids penalties, keeps your account in good standing and ensures uninterrupted access to water and sewer.
Online Bill Pay
The fastest and most convenient way to pay your Platteville water/sewer bill is online through the city’s third-party payment processor, Payment Service Network (PSN).
To pay online:
- Go to PSN’s payment site
- Enter your 10-digit Platteville account number
- Choose checking account or credit/debit card
- Enter payment amount
- Submit payment
PSN accepts Visa, MasterCard, Discover, and American Express. A convenience fee of $1.10 is charged for bank account payments. Credit/debit cards incur a 3% fee (50 cent minimum).
Pay By Phone
You can also pay your Platteville water/sewer bill 24/7 by calling PSN at 1-877-885-7968 Choose option 1 and follow the prompts,
Have your 10-digit account number handy The same convenience fees apply as with online payments
Pay by Mail
If you prefer to pay by check or money order, mail your payment to:
City of Platteville
PO Box 780
Platteville, WI 53818
Write your Platteville account number on the check memo line. Allow 5-7 days for mailed payments.
Pay In Person
You can pay with cash, check or credit/debit card in person at:
Platteville Municipal Building
75 N Bonson St
Platteville, WI 53818
In-person payments are accepted Monday-Friday from 8am-4:30pm. After hours, a secure drop box is located outside the building.
Automatic Payments
Forget worrying about bills by enrolling in automatic monthly payments through Platteville’s EZ Pay program.
Download the EZ Pay form and return it with a voided check to the city offices.
On the 20th of each month, your water/sewer payment will automatically be withdrawn from your checking account.
Payment Assistance Programs
If you’re having trouble paying your Platteville water and sewer bill, contact the city immediately about potential payment plans or financial assistance programs you may qualify for.
Options include:
- Payment arrangements
- One-time assistance
- Balancing utility bills
- Hardship extensions
Don’t let an unpaid bill go to collections. Communicate with the city early about your situation.
What Happens If You Don’t Pay
Ignoring and not paying your Platteville water/sewer bill can result in:
- Late fee of 1% per month
- Water being shut off
- Sent to collections agency
- Hit to your credit score
- Denial of future city services
Avoid these negative consequences by paying on time every month. Communicate with the city if you’re undergoing financial hardship.
Breakdown of Fees
Platteville water and sewer bills consist of:
- Monthly base charge – $38.44
- Volume fee – Varies based on usage
- Public fire protection fee – $1.91
Rates are established by the Common Council and typically increase 3% annually.
Checking Your Balance
You can check your current Platteville water/sewer account balance anytime by:
- Logging in to PSN
- Calling the city offices
- Emailing water/sewer department
- Checking your monthly paper statement
Review your balance regularly and pay on time to avoid late fees.
Moving In or Out
If you’re establishing or terminating water/sewer service in Platteville due to moving, complete the city’s Service Application/Termination Form.
Accounts and billing are tied to service addresses and will stop or transfer when you move in/out.
Conserving Water
You can reduce your water/sewer bill by practicing conservation:
- Fix leaky faucets and toilets
- Install low-flow fixtures
- Run full loads in dishwasher/washing machine
- Take shorter showers
- Turn off water when brushing teeth, etc.
- Reduce outdoor watering
Saving water saves you money!
Budget Billing Program
To make bills more predictable, Platteville offers a budget billing program that averages costs over the year. You pay a fixed amount each month to avoid spikes.
Contact the city to have your account put on budget billing to stabilize bills.
Quality of Platteville Water
Platteville tap water meets all EPA and state health standards. The annual water quality report contains info on water testing and results.
Water Hardness
Platteville has very hard water at 440 ppm. A water softener is recommended to reduce mineral deposits and improve soap performance.
Sewer Backup Coverage
Check if your homeowners insurance covers sewer line backups. If not, consider adding this optional endorsement for coverage.
Keep Your Account Current
Avoid the stresses and penalties of an unpaid utility bill. Use one of the many convenient payment options to keep your Platteville water and sewer account current. Paying on time ensures continual access to vital city services.
Calculating Your BillUtility bills are calculated based upon actual water usage, as recorded by your water meter. In addition to water used, utility bills also show fees charged for sewer usage, and maintenance of the infrastructure of the Town – water and sewer lines, sidewalks and street lights. These infrastructure fees are referred to as “base rates.”
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Utility Billing
Email Physical Address 400 Grand Avenue Platteville, CO 80651 400 Grand Avenue Platteville CO 80651 Directions Phone: (970) 785-2245 Fax: (970) 785-2476 Hours Monday – Friday 8:00 a.m. – 4:30 p.m.
Pay Water and Sewer bills online
Where can I drop off my Platteville water bill?
Drop off: Inside City Hall at 75 N Bonson Street, Water & Sewer Department or Outside City Hall in convenient drop box located at the right of the steps marked “City of Platteville Payments” Email: [email protected] ( If you email the form, be sure to save it first .)
Where is Platteville drinking water supplied?
In Platteville, drinking water is supplied by the Central Weld County Water District. You can view results of supply source testing at CWCWD . In addition to testing at the source, lead and copper levels in drinking water is tested locally. The results of those tests are published annually in the Platteville Consumer Confidence Report.
How do I pay my Prattville Water Works Bill?
Prattville Water Works ensures reliable delivery of clean and safe water to residential, commercial, and industrial customers in Prattville. Common questions, curated and answered by doxo, about paying Prattville Water Works bills. How can I pay my Prattville Water Works bill? You can pay them directly on this website.
What happens to my final bill at closing in Platteville?
They will collect your final bill at closing, usually deducting it from your escrow account. In Platteville, drinking water is supplied by the Central Weld County Water District. You can view results of supply source testing at CWCWD . In addition to testing at the source, lead and copper levels in drinking water is tested locally.