Having reliable access to essential utilities like electricity natural gas, and water is something many take for granted. But ensuring these services are available to local communities takes dedicated utility providers. For the city of Greenwood and surrounding counties in South Carolina CPW Greenwood fills this important role. Let’s take a closer look at who CPW Greenwood is and what they do for over 68,000 residents.
Introducing CPW Greenwood
CPW stands for the Commissioners of Public Works. Greenwood CPW is a publicly owned utility system providing electricity, natural gas, water, and wastewater treatment to customers in their service area. They are committed to delivering safe, reliable utility services at reasonable rates to both residential and commercial members.
CPW Greenwood was established in 1915 and has been serving the community for over 100 years. They are governed by an eight-member Commission which oversees utility operations and long-term planning. Day-to-day management is handled by a staff of approximately 190 employees working around the clock to fulfill CPW Greenwood’s mission.
CPW Greenwood’s Service Area
The utility’s service area covers 646 square miles in the Lakelands region of South Carolina, This includes customers located in
- City of Greenwood
- Hodges
- Ware Shoals
- Ninety Six
- Troy
- Donalds
- Due West
- Most of Abbeville County
- Southern portion of Laurens County
In total, CPW Greenwood provides services to over 27,000 residential customer accounts and around 5,000 commercial accounts. And with a population over 68,000, their reach is substantial.
Electric Service from CPW Greenwood
Reliable electricity is essential for everyday life, and CPW Greenwood works diligently to deliver Some details about their electric service include
- Serves around 37,500 customers
- Over 1,800 miles of distribution lines
- 8 substations
- Smart grid and automated metering technology
- 24/7 monitoring and emergency response
They source electricity from a mix of nuclear, hydro, solar, natural gas and coal generation. Rates are regulated and set with Commission approval based on prudent operational costs.
Natural Gas Service
In addition to electricity, over 17,000 customers depend on CPW Greenwood for natural gas. Their gas service features:
- Over 930 miles of distribution mains and service lines
- Gas sampled daily and odor added for safety
- 24-hour emergency leak response
- Assistance programs for home weatherization and efficiency
The gas system is fully modernized allowing precise monitoring and control. Rates are among the lowest in the state.
Water Service
High quality water for Greenwood County comes from CPW Greenwood. Details of their water service include:
- Over 1,300 miles of water mains
- 2 water treatment facilities with 20 million gallon daily capacity
- Over 4 billion gallons distributed annually
- Regular testing exceeds all federal and state standards
- Hydrants flushed biannually to maintain quality
Wastewater Service
Proper wastewater management is vital for public health. CPW Greenwood operates the Metro Wastewater Treatment Plant which handles approximately 5 million gallons of sewage per day. The plant serves the city of Greenwood along with some surrounding areas.
Advanced treatment processes ensure discharged water meets or exceeds all federal and state standards. Biosolids are converted to fertilizer for use at area farms.
Customer Service Options
CPW Greenwood makes it easy for customers to manage their utility service:
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Online Account Access – View bills, pay bills, start/stop service, and more through their web portal.
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Mobile App – Download the CPW Greenwood app for on-the-go account access.
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Automated Phone – Call anytime to check your balance, make payments, report outages.
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Website – Access forms, rates, conservation tips and other resources at greenwoodcpw.com.
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In Person – Visit their office at 121 West Court Ave in Greenwood.
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By Phone – Call toll-free 877-662-3360 to speak with a customer care agent.
Serving the Community
In addition to providing reliable utilities, CPW Greenwood focuses on community involvement by:
- Sponsoring local charities and events
- Offering educational programs
- Providing scholarships
- Supporting youth sports
- Funding economic development
- And more!
CPW Greenwood is committed to improving the quality of life for those they serve. They take pride in keeping rates affordable, service reliable, and giving back to the communities that rely on them.
CPW Greenwood – A Longstanding Hometown Utility
For over a century, CPW Greenwood has supplied the essential electricity, natural gas, water, and wastewater services that enable the community to thrive. And they strive to do so as good neighbors who care. Greenwood residents count on CPW’s dedicated employees to keep the lights on, water flowing, and gas burning 24 hours a day, 7 days a week. They play an indispensable role, one we can all appreciate.
Welcome to our online payments website!
To use the online service, a surcharge of 2.75% for credit cards or $2.50 for e-checks will be charged.
PLEASE READ THE FOLLOWING BILLING INSERTS:
******PLEASE NOTE THAT IF YOUR ACCOUNT HAS BEEN DISCONNECTED DUE TO NON PAY YOU MUST CALL OUR CASHIER DEPARTMENT AT 864/942-8100 BETWEEN THE HOURS OF 8:00AM TO 5:30PM MONDAY THROUGH THURSDAY AND 8AM TO NOON ON FRIDAY FOR SERVICES TO BE RESTORED.