Managing Your SLEMCO Account with SmartHub

For SLEMCO customers in Louisiana, SmartHub provides a powerful online platform to easily manage your electric utility account. With SmartHub, you can securely access account information, make payments, view usage data, report outages, and more This comprehensive guide will explain how SmartHub makes managing your SLEMCO electric bill simpler than ever.

Overview of SmartHub Online Account Tools

SmartHub is the online account management portal offered by SLEMCO (South Louisiana Electric Cooperative Association) to their customer base across Acadiana parishes. With SmartHub, residential and business SLEMCO customers can

  • Check account balance and view billing history
  • Make one-time or recurring payments
  • Set up autopay for automatic monthly payments
  • Analyze energy usage andpatterns
  • Receive notifications for account activity
  • Report electricity outages
  • And more!

The SmartHub portal is accessible on desktop computers or as a mobile app for your smartphone and tablet.

Accessing and Signing Up for SmartHub

If you are a new SLEMCO customer, you can register for SmartHub access as soon as your account is setup. Existing customers can enroll for SmartHub at any time through the SLEMCO website or mobile app.

To sign up, you will need your SLEMCO account number and an email address. Simply provide these details and create a secure password. Once registered, you can start leveraging SmartHub’s billing and account management features.

Resetting your SmartHub password is easy if you ever forget it. SmartHub also allows you to enable two-factor authentication for added security, requiring you to enter a code from your mobile device when logging in.

Paying Your SLEMCO Bill Through SmartHub

One of the most useful capabilities SmartHub provides is the ability to pay your SLEMCO electricity bill digitally. Through the online portal or mobile app, you have multiple bill payment options:

  • One-time payments – Manually pay your monthly balance or make additional payments anytime.

  • Recurring payments – Set up autopay to have your bill paid automatically each month.

  • Schedule future payments – Schedule one-time payments for a future date. Useful for paying your bill when you are out of town.

SmartHub offers a seamless billing and payment experience. As soon as you log in, you can view your current SLEMCO balance and due date. Payments are processed instantly and you will receive a confirmation number.

Tracking Electricity Usage and Savings

SmartHub also allows SLEMCO customers to monitor and analyze utility usage over time. Charts and graphs show your monthly and daily electricity consumption patterns.

With the detailed usage insights, you can:

  • Identify times/appliances with high energy demand
  • Discover opportunities to lower your bill through conservation
  • See the impact of efficiency improvements like upgrades to LED lighting
  • Track performance if you have solar panels or other renewable energy
  • Estimate future bills based on projected usage

Having visibility into your usage behaviors helps inform energy saving strategies. The SmartHub analytics provide a robust look at your electricity consumption.

Receive Alerts for SLEMCO Account Activities

The alerts and notifications feature of SmartHub ensures customers are informed about important SLEMCO account activities and events. Helpful alerts you can enable include:

  • Billing reminders when your statement is ready
  • Payment confirmations when you pay your bill
  • Due date reminders
  • Late fee notices
  • Outage status updates
  • Credit balance refund alerts
  • And more!

Notifications keep you in control of your account. SmartHub alerts can be delivered via email or text message, at your preference. You can specify which alert types you want to receive.

Report Electricity Outages in Your Area

SmartHub makes it incredibly easy for SLEMCO customers to report power outages in their neighborhood. Simply open the mobile app and submit an outage report including the location.

The integrated outage map shows known outages and updates on restoration progress. If you evacuated for a major storm, you can check the app to see outage status and when your power may be restored. This provides peace of mind until you can return home.

Reporting outages through SmartHub provides added convenience during storms and electricity infrastructure issues. SLEMCO can dispatch crews more efficiently when outage reports are submitted promptly through the portal.

SmartHub Provides Convenience and Savings

Leveraging SmartHub can help you:

  • Avoid late fees by paying on time
  • Discover ways to lower your monthly bill
  • Monitor outage restoration when away from home
  • Stay informed through customized notifications

The platform is intuitive and user-friendly on all devices. SLEMCO customers can conveniently access SmartHub online or via iOS and Android apps. If you want to streamline account management and maximize energy savings, be sure to enroll in SmartHub today.

Slemco Smart Hub Bill Pay

A Powerful Power Management Tool for Desktops, Phones, & Tablets

SmartHub is SLEMCO’s online portal for members that makes managing, monitoring, tracking, and paying for energy use easier than ever.

In Case of a Power Outage!

In the event of a power outage, you more than likely won’t be able to use your desktop computer to report it, but with the SmartHub App for smartphones and tablets, you can easily report the problem. If the power outage has caused you to evacuate, the app also allows you to monitor whether your power has been restored.

SmartHub – Pay Your Bill (website)

FAQ

What is the phone number for SLEMCO automated bill pay?

SLEMCO residential customers can now pay their bill with a credit or debit card through an automated system by calling 1-844-859-5978.

Does SLEMCO have an app?

Once you sign up, you can use our SmartHub app, available for Apple iOS or Android, to report the problem directly from your smartphone or tablet.

Why is my SLEMCO bill so high?

The electricity you use is generated by coal that’s transported down the Mississippi River to a power plant in New Roads, Louisiana. Historically low water levels, caused by the recent drought, have significantly increased costs to transport coal down the river for the past few months.

Does SLEMCO have a smarthub app?

The SmartHub app is available for Apple or IOS devices. SmartHub A Powerful Power Management Tool for Desktops, Phones, & Tablets SmartHub is SLEMCO’s online portal for members that makes managing, monitoring

How do I sign up for SLEMCO smarthub?

Sign up, create a password, enter in your bank information (our payment service is encrypted to the same specifications as leading banks). Sign Up For SmartHub Now! For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected].

How do I contact SLEMCO customer service?

For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected]. Billing SmartHub: A Powerful Connection Manage your power online with SmartHub, SLEMCO’s proprietary tool for members only. Monitor energy use month to mont

How does SLEMCO auto pay work?

You can choose to have your payment automatically processed each month by bank draft, credit card or debit card. Payments are processed on the day the bill comes due. To sign up for SLEMCO’s A.P.O., simply log into your SmartHub account, click on Billing and Payments. Then, select auto pay program from the drop down box.

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