Managing Billing and Payments for MDL Diagnostic Testing Services

Medical Diagnostic Laboratories (MDL) offers comprehensive lab testing services for physicians, hospitals, and clinics. When your healthcare provider uses MDL for diagnostics, you have options for managing billing and payments conveniently online This guide will outline the billing process and online payment portal at wwwmdlab.com.

Overview of MDL Diagnostic Laboratory Services

MDL is a full service clinical laboratory based in New Jersey that performs a wide array of diagnostic lab tests Their testing capabilities include

• Clinical pathology – blood tests, urinalysis, Pap smears, microbiology
• Molecular genetics – pharmacogenomics, inherited conditions
• Microbiome analysis – gut health, vaginal health
• Toxicology screening – drugs of abuse, pain medications
• And more specialized tests – women’s health, vector-borne diseases, dermatology

With extensive testing expertise and state-of-the-art instrumentation, MDL serves thousands of physician offices, hospitals, long-term care facilities and occupational health clinics.

Understanding the MDL Billing Process

If your doctor uses MDL for your lab testing, there are a couple different billing scenarios:

Insurance/Medicare Billing

• MDL will bill your health insurance company directly if insurance information is provided
• You are responsible for any copays, deductibles, or non-covered services
• Medicare patients must provide their Medicare ID number for billing

Self-Pay Billing

• If you are uninsured or do not provide insurance details, MDL will bill you directly
• MDL accepts credit cards, checks or money orders for self-pay patients
• Discounted self-pay rates may be available if financial need exists

Client Account Billing

• Physician offices can be setup on monthly billing to receive all patient charges
• The client is billed monthly for aggregated lab services provided

Paying Your MDL Bill Through the Online Patient Portal

If you receive a bill directly from MDL, you can easily pay it online through their secure patient portal:

1. Go to www.mdlab.com and click on “Pay My Bill”

2. Select whether you are paying as a patient or client

3. Lookup your account using your name, date of birth, phone number or invoice number

4. Choose a payment amount and method – credit card, HSA, check

5. Enter your payment details securely

6. Receive an emailed receipt confirming your payment

The online bill pay process is quick and convenient. You can also make payments via phone by calling MDL Billing Customer Service.

Setting Up an Online Account to Access Billing Details

In addition to the bill pay portal, MDL offers an online patient account system at www.mdlab.com. Registering for an online account allows you to:

• View outstanding balances and billing statements
• Make one-time payments on your account
• Check payment history and receipts
• Setup scheduled recurring payments
• Receive billing emails and reminders
• Access additional account details

Creating an account is free and provides greater visibility into your MDL billing and payment status. It enables you to take control of billing management online.

Contacting MDL Billing Customer Service for Assistance

If you have any questions or issues related to your MDL laboratory billing, MDL’s Billing Customer Service team is available to help:

• Call 877-333-9233 (toll-free)
• Monday to Friday: 8am – 10pm EST
• Saturday: 9am – 5:30pm EST

The MDL billing team can address insurance questions, payment issues, account inquiries, financial assistance, and any other billing needs.

Convenient Online Account Management with MDL

If you have outstanding lab bills with MDL, be sure to take advantage of the digital billing tools for a simplified payment process. Handling billing and payments online is fast, easy, and secure. Sign up for an online account today to access the full suite of MDL billing features at www.mdlab.com.