Dealing with medical bills can be confusing and stressful. Fortunately, Medical Center Health System (MCHS) in Odessa, TX offers convenient online and phone options for managing your healthcare payments. This guide will walk through the ins and outs of paying your MCHS medical bills online through their user-friendly payment portal.
About Medical Center Health System
MCHS is the primary hospital system serving Odessa and the surrounding West Texas region. They operate:
- Medical Center Hospital – 432 bed regional medical center
- Medical Center Hospital Outpatient Facilities
- MCHS Clinics – 25+ primary and specialty care clinics
- Urgent Care Centers
- Imaging Centers
- Rehabilitation Services
With a wide array of inpatient, outpatient, emergency, clinic, therapy, lab, and imaging services, MCHS provides complete medical care for the community. As the region’s only trauma center, MCHS treats tens of thousands of patients each year.
Understanding Your Medical Bills from MCHS
After receiving any healthcare services through MCHS you will get billing statements outlining the charges incurred. These may include
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Hospital facility fees – room charges, medications supplies, nursing care etc. for inpatient or outpatient services
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Physician fees – charges for doctors who treat you in the hospital, ER, clinic, etc. These are billed separately.
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Lab and diagnostic fees – any lab tests, pathology, imaging scans ordered during your care
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Rehabilitation service fees – physical therapy, occupational therapy, speech therapy
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Clinic visit fees – charges for appointments at MCHS primary or specialty care clinics
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Emergency fees – charges for ER physician services and facility costs
Paying Your MCHS Medical Bills Online
MCHS offers an easy online bill payment system to manage your medical bills:
Accessing the Online Bill Pay
- Go to www.mchodessa.com
- Click on “Patients & Visitors”
- Click on “Billing & Financial Assistance”
- Click on “Pay My Bill”
This will open the secure online payment portal.
Logging Into Your Account
- If you already have an account, login with your username and password
- If first time user, click “Make a payment without creating an account” to get started
Looking Up Your Account
- Enter your last name, date of birth, and invoice number
- Click “See Accounts” to pull up your outstanding MCHS bills
Selecting a Payment Amount
- Choose which bill(s) and amounts you want to pay
- Can pay full balance or partial payment
Entering Payment Details
- Select payment method – credit card, bank account, HSA account
- Enter your payment information securely
Getting a Receipt
- Confirmation page shows payment details
- Can print or email a receipt for your records
The online bill payment process is quick, easy, and secure. You can log in anytime to view balances and make payments.
Other Ways to Pay Your MCHS Medical Bills
If you prefer not to pay online, you have other options:
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Call the billing office at 432-640-1000 to pay over the phone
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Mail a check or money order payable to MCHS to:
Medical Center Health System
P.O. Box 120727
Odessa, TX 79768 -
Pay in person at the MCHS cashier’s office from 8am-5pm Monday-Friday
Financial Assistance for MCHS Bills
If you are uninsured or underinsured, MCHS offers financial assistance programs that can significantly reduce or eliminate your medical debt.
Some options include:
- Medicaid – For low-income patients that qualify
- Payment plans – Setup an affordable monthly payment schedule
- Prompt pay discounts – Discounts for paying bill quickly
- Charity care – For patients below 200% of federal poverty level
- Uninsured discounts – Reduced rates for uninsured patients
Speak to an MCHS financial counselor to discuss arrangements if paying your bill poses a financial hardship.
Getting Help with Your Medical Bill Questions
If you need help understanding your medical bills or managing payments, contact the MCHS billing office:
- Phone: 432-640-1000
- Hours: Monday-Friday 8am-5pm CST
- Email: https://www.mchodessa.com/contact-us/
The knowledgeable billing staff can answer insurance questions, explain charges, set up payment plans, check account status, and address any billing concerns.
Conveniently Manage Medical Bills Online
Manage your healthcare needs in one place!
MyMCH gives you the ability to manage all of your healthcare needs in one place. MyMCH is a secure, online portal that connects you to your personal health information 24/7/365. You can access your personal health records, view appointments, schedule video visits, review test results and communicate with your provider from any computer, tablet or smartphone device.
- VIDEO VISITS – See a doctor by video visit, get a diagnosis, and a prescription if needed on your smartphone without leaving home
- STAY CONNECTED – Find doctors and locations in your network
- VIEW SCHEDULED APPOINTMENTS – View upcoming appointments with ease
- VIEW HEALTH INFORMATION AND TEST RESULTS – View medical records and test results
- Pay Bills – Review and link to pay bills
- MORE FEATURES COMING SOON!
Ways to Sign Up for MyMCH:
- During registration at any MCH facility.
- Contacting Medical Center Health System at 432.640.2300 during normal business hours and for after hours, please call 1.877.621.8014.
- Self-enrolling by clicking the link below. You must be age 18 or older, able to provide your social security number and be a current patient of Medical Center Health System.
To self-enroll, you will need the following information:
- Legal First Name
- Last Name
- Date of Birth
- Social Security Number (SSN)
Please note the information listed above must match what you provided during registration at an MCH facility. Self-enrollment is not currently available to caregivers or guardians. If you manage the health of a patient, please talk to the patients healthcare provider during the next visit to receive a personal invitation to MyMCH.
How to Negotiate Your Medical Bill | 5 EASY Steps!
How do I access my Medical Center Health System Bill?
To get started, enter the last name and date of birth of the person to whom the bill was sent, along with the access code provided on the bill, in the spaces below. Thank you for visiting our website. Medical Center Health System offers the information on this web site only to allow patients to access their balances and make payments on them.
How do I login to MCH?
(Email to login must be the same as provided to your MCH healthcare provider. Download the free MyMCH App, available on Apple™ iOS and Android™ devices and set up your username and password to schedule a MCH video visit, view test results, health records, immunizations, medications, appointments and more.
What is MCh ProCare?
Find the right provider for you today. MCH ProCare is a Medical Center Health System affiliated entity, employing both hospital-based and clinic-based providers. MCH ProCare will help you establish and maintain a network of highly skilled providers dedicated to delivering high quality care to meet your individual needs.
How do I access my MCH Records?
Download the free MyMCH App, available on Apple™ iOS and Android™ devices and set up your username and password to schedule a MCH video visit, view test results, health records, immunizations, medications, appointments and more. If you have a previous log-in from MyMCH Records, you will use the same password to log-in!