How to Pay Your Water and Sewer Bill Online at AugustaWater.com

For residents and businesses in Augusta County, VA, paying water and sewer bills is simple and convenient through the Augusta County Service Authority online payment system. Read on to learn about this utility provider and the benefits of paying bills online through their website AugustaWater.com. I’ll also walk through the step-by-step process to start paying your bills digitally.

Overview of Augusta County Service Authority

The Augusta County Service Authority (ACSA) is a public utility company providing water and wastewater treatment services to around 20,000 customers in Augusta County, VA. ACSA was established in 1966 and operates independently from the Augusta County government.

ACSA provides clean drinking water to residents and businesses in its service area They also handle wastewater treatment at several facilities around the county As a not-for-profit utility, ACSA is governed by a board of directors and funded entirely by user fees rather than taxes.

For customers looking for the most convenient way to pay ACSA water and sewer bills, the online payment system is the ideal choice.

Benefits of Paying Online

Paying your ACSA utility bill online at AugustaWatercom offers many advantages

• Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to ACSA offices.

• Efficiency – Online payments process immediately, so no waiting for checks to clear through the mail.

• Accessibility – Pay on your desktop, phone, or tablet via the mobile-friendly website.

• Security – Payment portal uses encryption and security measures to protect your information.

• Savings – Pay on time and avoid late payment fees.

• Simplicity – Store payment information to quickly pay each month. Set up autopay.

• Sustainability – Go paperless and reduce waste by accessing bills electronically.

• Budgeting – Payment history helps you track water usage and charges every month.

For ACSA customers, paying bills online is clearly the preferable option over mailing checks or visiting offices. Read on for step-by-step instructions on using the online payment system.

Step 1 – Locate Your Account Number

Before setting up online bill pay, you need two pieces of information – your ACSA account number and the amount due on your latest bill. Both can be found printed on the stubs of paper bills sent in the mail.

Even if you want to go paperless, reference a recent bill to get these details for initial enrollment on the website. Jot down or take a picture of your account number so you can easily enter it when registering online.

Step 2 – Visit AugustaWater.com

On your computer or mobile device, go to the ACSA website AugustaWater.com. Click on the “Pay Bill Online” link at the top of the homepage. This will direct you to the payment portal login screen.

Alternatively, you can navigate directly to https://billing.augustawater.com/osbpay to reach the payment site.

Step 3 – Register for Online Access

As a first time user of the online payment system, you need to register your account. Click on “Register for Online Access” and follow the steps.

You will need to enter your ACSA account number, email address, create a password, confirm the amount due from your latest bill, and accept the terms and conditions.

Completing the registration links your account to the online payment platform so you can start accessing billing details and making payments.

Step 4 – Explore Your Account Dashboard

Once signed in, you will see your account dashboard displaying your current balance. Across the top are tabs allowing you to access different account features:

• Summary – Overview of account balance, due date, amount due.
• Billing – View or download PDFs of current and past water/sewer bills.
• Payments – Payment history and options to make one-time or recurring payments.
• Profile – Manage contact information, paperless settings, password, etc.

Take some time to familiarize yourself with the dashboard and online account management capabilities.

Step 5 – Make a Payment

To pay your water/sewer bill, select the “Make Payment” button on the summary page or go to the Payments tab. Choose a payment amount to cover the total due or select a custom amount.

You can pay by:

• Credit Card – Visa, MasterCard, Discover
• Debit Card
• Electronic Funds Transfer – From a checking or savings account

Enter your payment details and submit the payment. The funds will immediately process and your account balance will update.

Step 6 – Go Paperless

While signed into your account, go to the Profile tab. Here you can opt to go paperless and stop receiving mailed paper bills.

Make sure your email is correct so you receive electronic bills instead of paper ones. Access and pay bills directly through the online account without messy papers.

Going paperless means no chance of lost bills in the mail. It’s eco-friendly and saves ACSA printing/postage costs that help keep rates low.

Step 7 – Set Up Autopay

For maximum convenience, you can enable autopay when logged into your account. This automatically pays the total monthly bill from your selected credit card or bank account each month.

With autopay activated, you’ll never miss a payment or incur late fees again! Your bill will still be available to review each month before the automated payment processes.

Mobile Access for On-the-Go Payments

In addition to paying ACSA bills on a desktop or laptop, the online payment system works great on mobile. Use your stored login to access your account on your smartphone or tablet.

The mobile site allows you to check your balance, view/download bills, make one-time payments, or manage autopay. Combined with desktop access, it provides 24/7 account control from anywhere.

Contact Customer Support If Needed

While the online payment system allows self-service account management, ACSA customer support is still available if needed at 540-245-5681 or [email protected].

Reach out with any questions about your account, billing details, setting up payments, or issues with online access. The combined options of digital access plus personal support provide a great billing and payment experience.

Why Paying Online is the Best Choice

With its simplicity, security, mobile access, and self-service account management features, paying online is clearly the best way for ACSA customers to handle their utility bills. It saves you time and hassle while ensuring bills are paid accurately and on time every month.

So be sure to take advantage of modern digital conveniences by registering to pay your ACSA bills online today! Once you start paying bills instantly and securely from home, you’ll wonder how you ever managed trekking to the offices and using paper checks. Welcome to the digital age of paying utility bills online at AugustaWater.com!