For residents and businesses in South Central Texas GVTC is the leading provider of high-speed fiber internet digital cable TV, home security monitoring, and phone service. When your monthly bill comes due, GVTC offers multiple ways to pay quickly and easily by phone. Read on to learn about the bill payment options available and how to take advantage of them.
An Overview of GVTC
Headquartered in New Braunfels Texas, GVTC is the region’s largest communications company. They offer fiber-powered internet up to 10 Gbps, over 200 channel packages on GVTC TV, smart home security solutions and reliable phone service.
GVTC began in 1951 as a telephone cooperative created to serve rural areas neglected by large providers. Though now expanded, they maintain a focus on delivering cutting-edge services paired with down-home, personalized support.
GVTC provides service in an area of over 3,000 square miles reaching from the San Antonio metro into the Texas Hill Country. They offer bundled packages and standalone services for residents and businesses alike.
Pay by Phone Bill Options with GVTC
GVTC offers multiple convenient ways to pay your bill over the phone. Choose the option that fits your needs:
Pay with Automated System
Call GVTC at 1-800-367-4882 and select option 2 for the automated phone payment system. This system is available 24/7 and allows you to check your balance and make a payment using your checking account number, credit or debit card.
Pay with Live Agent
If you prefer to speak to a live agent to process your payment, call 1-800-367-4882 and select option 3. GVTC call center representatives are available Monday-Friday from 7am-7pm to take your payment over the phone and answer any billing questions.
Schedule Recurring Payments
You can set up automatic monthly payments directly from your bank account or credit card by phone, Call 800-367-4882 and select option 4 to get started This ensures your bill is paid on time each month without any extra steps,
Enroll in AutoPay
GVTC’s AutoPay program automatically deducts the total amount due each month from your chosen payment method on the bill due date. To enroll by phone, call 800-367-4882 and select option 1.
Get Account Support
If you need help updating payment information, reviewing past statements, or have general account questions, GVTC customer support can assist you. Call 800-367-4882 and choose option 5 to speak to a knowledgeable representative.
Access Account Info
For quick access to your GVTC account balance, due date, or recent payments, call 800-367-4882 and select option 6. You can check this info through GVTC’s automated phone system anytime.
Tips for Paying Your GVTC Bill by Phone
Paying by phone is a fast, easy way to take care of your GVTC bill. Keep these tips in mind:
- Have your account number ready when you call for faster service
- Enter your phone number when prompted for quicker account access
- Double check payment info like bank account and routing numbers
- Save the 800-number in your contacts for quicker dialing each month
- Opt for text/email alerts to get reminders when your bill is ready
- Set a monthly calendar reminder so payments are always on time
Paying GVTC Bills from Your Mobile Device
In today’s world, many prefer the convenience of paying bills through their smartphone. GVTC offers a couple options:
- Use the GVTC app available for iOS and Android to view and pay your bill.
- Make a quick mobile payment by texting “PAYMYBILL” to 73529. Follow prompts to pay via your debit/credit card on file.
The mobility allows you to handle your monthly bill anywhere, anytime. Enable push notifications so you never miss an alert about an outstanding balance.
Phone Payment Options Keep It Simple
As a member-owned cooperative, GVTC aims to provide exceptional service to customers in South Central Texas. Paying monthly bills simply and seamlessly is an important part of the experience.
Their automated phone payment system, live call center representatives, and mobile app make managing your account efficient. Schedule recurring payments or enroll in autopay to skip the hassle each month.
Leverage the many ways GVTC allows you to pay by phone for smooth billing you don’t have to think about.
GVTC Mobile Start App Video Demo for Employees
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