Getting a medical bill in the mail can be stressful. You may not understand all the charges or know what you owe after insurance. Fortunately, UMass Memorial Health offers an easy online system to view and pay your medical bills. In this comprehensive guide, I’ll walk through how to use MyChart to manage billing and make payments from the comfort of your home.
What is MyChart?
MyChart is the patient portal for UMass Memorial Health It gives you 24/7 access to your medical information, including
- Appointment scheduling
- Test results
- Health records
- Messaging your doctor
- Billing and payments
With MyChart you can view all your bills in one place and pay them online. It’s the fastest simplest way to take control of your medical expenses.
Signing Up for MyChart
First, you’ll need to create a MyChart account if you don’t already have one. Here’s how to sign up:
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Go to mychart.umassmemorial.org.
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Click “Sign Up Now” under the login fields.
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Enter your personal details like name, date of birth, etc.
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Create a username and password.
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Accept the terms and conditions.
It’s that easy! You’ll get a verification code by email or text to complete signup. Then you can start using MyChart right away.
Accessing Billing Through MyChart
To see your medical bills, simply log into your MyChart account. Use the menu to navigate to the Billing section.
Here you can:
- View current account balances
- See bills from hospital visits, labs, doctors, etc.
- Track payment history
- Make one-time payments
- Enroll in payment plans
- And more!
The Billing section has everything in one place for easy access and management.
Paying Medical Bills Through MyChart
MyChart offers a few ways to pay your UMass Memorial Health bills digitally:
1. One-time payment
Use this to quickly pay a bill in full. Simply enter your payment details and submit.
2. Recurring payments
Set up automatic payments from your bank account to pay bills on a schedule. This ensures on-time payments every month.
3. Pay by Phone
Call the MyChart billing support line to make a payment over the phone.
4. Pay as Guest
Friends or family can log in as a guest to pay your bills without needing their own MyChart account.
Payment Methods Accepted
MyChart accepts most major credit cards and debit cards. You can also pay directly from a bank account by enrolling in recurring payments.
There are no fees to pay through your bank account. A 2.5% service fee applies to credit/debit card payments.
Payment Plans
If you need help paying down a large balance, MyChart allows you to set up flexible payment plans. You can choose an amount and schedule that fits your budget. Plans are interest-free!
Financial Assistance Resources
For patients with limited insurance or financial hardship, MyChart provides links to apply for government health programs and charity care discounts. Search for “Financial Assistance” to access resources.
Paperless Billing
Go green and reduce clutter by enrolling in paperless billing through MyChart. You’ll receive bills digitally instead of by mail.
Getting Support
If you have any issues using MyChart billing and payment features, support is available 24/7. Click the “?” icon in MyChart or call 855-UMASS-MD.
MyChart makes managing and paying your UMass Memorial Health medical bills incredibly simple. Everything is centralized in one secure portal for convenience. Sign up today to take control of healthcare expenses and enjoy the benefits of digital billing!
Pay Your Bills Online
Pay your bills using myChart–whether or not you have a myChart account:
- Log-in to myChart and use the menu to navigate to Billing Summary
- Pay using the myChart Guest Portal
Paperless billing makes it easy to manage your account 24/7 and helps us work toward sustainability goals by reducing our use of paper and lowering our carbon footprint.
Effective March 2022, UMass Memorial Health will automatically enroll patients to receive paperless statements. But if you prefer to receive statements in the mail, you’ll be able to opt out, if you havent already.
We Offer Flexible Interest Free Payment Agreements
If you are unable to pay your balance in full, we offer flexible interest free payment agreements. With a myChart account, you can establish your payment agreement including the option to enroll in auto pay.
If you do not have a myChart account, call our customer service team at 800-225-8885. They can assist you with setting up a plan that best meets your needs.
If you establish a payment agreement, you are not eligible for a prompt pay discount.
If you are seen at a hospital outpatient site, you may receive two bills – one from the Medical Center, and one from the doctor (UMass Memorial Medical Group or other providers).
The Medical Center hospital bill includes charges that cover the costs of running the site and tests that you may need. You may need to pay copayments, coinsurance or deductibles set by your health plan for hospital charges. The doctor’s bill covers the charges for your doctor’s services. Learn more about your bill.
MyChart: How to Pay Your Bill Online
FAQ
How do I contact Umass Memorial billing?
How do I email UMass medical records?
What is the prompt pay discount at Umass Memorial?
How do I contact UMass Memorial Health MyChart support?
Call the UMass Memorial Health myChart patient support line at 855-UMASS-MD or email [email protected] . You may also speak to any member of your care team at your provider’s office. View the myChart Terms and Conditions.
How do I access information from a UMass Memorial location?
With one myChart account, you can view information from any UMass Memorial location in one record/location. Who do I contact if I have further questions? You can email us at [email protected] or you can call our myChart Support Line at 855-UMASSMD (855-862-7763), hours are Monday through Friday from 7 am to 8 pm.
Can I use MyChart If I’m not a Ummh patient?
You can benefit from using myChart if you have your Laboratory or Radiology testing done at a UMass Memorial Health site. If you are not currently a UMMH patient but you have a loved one who is, you can call 855-UMASS-MD (855-862-7763) to request registration and an activation email. This is a prerequisite for becoming a myChart Proxy.
Where can I send a check to UMass Medical Center?
Additionally, we will continue to accept checks in the mail and at the following locations: UMass Memorial Hearing Improvement Center, Heart and Vascular Center, Orthopedics at Westborough, Hahnemann Registration, Tri River Family Health Center, and Psychiatry 100 Century Drive. Back to top Save 20% with our Prompt Pay Discount!