How To Easily Pay Your Orange-Alamance Water Bill Online

Paying your water bill can feel like a hassle – writing checks, mailing envelopes, remembering due dates. But it doesn’t have to be! The Orange-Alamance Water System offers a simple online bill pay option that makes keeping up with your water bill quick and easy.

As a customer of Orange-Alamance Water System, I love the convenience of paying my water bill online. It saves me time and gives me confidence that my payment will be received on time In this article, I’ll walk you through the simple steps for paying your Orange-Alamance water bill online. I’ll also highlight some of the key benefits that make online bill pay such an improvement over mailing in checks

Getting Started with Orange-Alamance Online Bill Pay

The Orange-Alamance Water System makes paying your bill online easy – all you need to get started is your account number

1. Go to the Orange-Alamance Water System website at wwworangealamancewatercom

2. Click on the “Pay Your Bill Online” link at the top of the homepage. This will take you to the secure online payment portal.

3. Enter your Orange-Alamance Water account number. This is the unique number assigned to your home or business. You can find it printed on your paper bill.

4. Click “Continue” to proceed to the payment page.

Once you’ve entered your account number, you’ll be able to view your current water bill balance and usage history. From here, you can make a one-time payment or set up recurring payments.

Making a One-Time Payment

To make a single bill payment, follow these steps:

1. Enter the payment amount. You can pay the total balance due or make a partial payment.

2. Enter your credit/debit card information or check the box to pay with an e-check from your bank account.

3. Click “Continue” to go to the payment review page.

4. Verify your payment details. There is a small convenience fee for online payments.

5. Click “Submit Payment” to complete the transaction.

You’ll receive an email confirmation with your payment details. The payment will typically process within 1 business day.

Setting Up Recurring Payments

For ultimate convenience, you can enroll in auto-pay to have your water bill paid automatically each month.

To set up recurring payments:

1. Check the box for “Recurring Payment” at the top of the payment page.

2. Enter the amount to pay each month. You can pay the full balance due or a fixed amount.

3. Select the date each month that you want payments processed.

4. Enter your credit card or bank account information.

5. Review and submit the request.

Once recurring payments are active, your bill will be paid automatically each month on the date you selected. You’ll still receive email notifications when payments are processed.

Benefits of Paying Online

Paying your Orange-Alamance water bill online has many advantages over mailing paper checks:

• It’s fast – Online payments can be made in just a few minutes any time of day or night. No more writing checks or finding stamps.

• Payments post quickly – Online payments are usually processed within 1 business day, rather than taking days to arrive in the mail.

• Avoid late fees – Payments made online before the due date are less likely to incur late charges. You’ll also have payment confirmation.

• Access payment history – You can log in anytime to view your past bills and payment dates. No need to keep paper records.

• Auto-pay – Set up recurring payments to ensure your bill gets paid on time, every time. Avoid forgotten due dates.

• Environmentally friendly – Online billing reduces paper waste and the need for mailing invoices.

Important Online Payment Tips

To avoid issues when paying your Orange-Alamance water bill online, keep these tips in mind:

• Have your account number handy – This is needed to access your account online.

• Allow 1 business day for processing – Online payments are usually applied within 24 hours, but can take longer on weekends or holidays.

• Check email confirmations – Watch for an email verifying your payment was received and processed.

• Update card expirations – If your credit card expires, update the details so recurring payments aren’t interrupted.

• Contact customer service – If your payment isn’t applied after 2 business days, call customer service to investigate.

• Keep account current – Make payments on time each month to avoid late fees or disruption of service.

Service Restoration After Nonpayment Shutoff

If your water service is ever disconnected due to nonpayment, you must pay the total outstanding bill balance before service can be restored. Here are the requirements to have your service turned back on:

• Pay the total account balance in full – This includes previous unpaid bills and any late fees.

• Pay a $50 nonpayment fee.

• Make the payment by 5PM on a weekday – This allows time for restoration the next business day.

• Online payments are preferred – This ensures faster processing compared to mailed payments.

Your water service should then be restored within 24 hours on the next business day. Paying online helps expedite this process after shutoff occurs.

Let Us Know If You Have Any Other Questions!