Living in South Texas provides access to the sparkling blue waters of the Laguna Madre. With water views comes the responsibility of paying your Laguna Madre Water District (LMWD) bill promptly each month. Luckily, LMWD offers easy and convenient online bill payment options.
In this comprehensive guide, we’ll walk through how to pay your LMWD water bill online, manage autopay enrollment, and access billing history.
Overview of Laguna Madre Water District
LMWD provides water and sewer utility services to residents and businesses in the Laguna Madre area towns of Port Isabel, South Padre Island, and Laguna Vista They are committed to supplying high-quality water while practicing responsible conservation
As a public utility district, LMWD is governed by a Board of Directors who set policies and rates. Operations are handled by the General Manager and staff. The utility is not owned by the cities it serves but instead answers directly to its ratepayers.
Benefits of Paying Your Water Bill Online
LMWD offers several ways to pay your monthly water and sewer bill conveniently online
- Fast and easy – Make secure payments 24/7 in just minutes
- Auto-pay enrollment – Set up recurring payments from bank account or credit card
- Payment history – View up to 24 months of past bills and payments
- Paperless billing – Receive water bills electronically via email
- Account management – Update account and payment information anytime
Paying online helps you avoid late fees, saves time over mailing payments, and keeps billing organized in one place.
How to Pay Your LMWD Water Bill Online
Paying your LMWD bill online is simple and can be done either as a one-time payment or as recurring autopay. Here are step-by-step instructions:
One-Time Payment
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Visit LMWD’s online payment portal at www.lmwd.org/payments.
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Click on the “Pay Water Bill Online” button. This will redirect you to the secure payment processor site.
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Enter your 10-digit LMWD account number and the service address zip code. Select “Continue.”
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On the payment page, enter the payment amount and select a payment method – credit/debit card or electronic check.
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Provide the required credit/debit card or bank account information and billing details. Carefully review for accuracy before submitting.
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Confirmation of payment will display along with your receipt number after successful submission.
Enroll in AutoPay
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Access the online payment portal at www.lmwd.org/payments.
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Click “Sign Up for Automatic Bank Draft” instead of making a one-time payment.
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Enter your LMWD account details and choose whether to auto-pay the full balance or fixed amount each month.
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Provide your credit/debit card or bank account information for payments along with billing contact details.
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Carefully review everything before accepting the terms and submitting your auto-pay enrollment.
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You will receive email confirmation when enrolled along with notices prior to each automatic payment.
Payment Methods Accepted by LMWD
LMWD offers several payment options for convenience:
- Credit/debit card – Visa, MasterCard, American Express, Discover
- Electronic check – Pay directly from a checking or savings account
- AutoPay – Recurring monthly payments from credit/debit card or bank account
- In person – Cash, check, money order, or credit/debit card at the LMWD office
- By mail – Send check or money order to LMWD PO Box 269, Port Isabel, TX 78578
Make sure cards and bank accounts are current to avoid declined payments and late fees.
Billing Timeline and Late Fees
LMWD bills monthly for water and sewer services. Printed bills are mailed on the 25th of each month. Payment is due by the 15th of the following month to avoid penalties.
If payment is not received by the 15th, a 10% late fee is assessed. Accounts past due 30 days or more are subject to disconnection. Make payments on time by enrolling in autopay or paying online as soon as you receive your bill.
Account Management and Billing History
The LMWD online payment portal also allows you to:
- View billing history for prior 24 months
- Access monthly water usage graphs
- Change account email, phone, and mailing address
- Go paperless by enrolling in e-billing
- Update autopay settings
- Request service disconnection
Keeping your contact details updated ensures you receive bills and notices promptly each month. Reviewing past billing data also helps you monitor usage.
Payment Assistance and Discounts from LMWD
For those facing financial hardship and unable to pay their water bill timely, LMWD offers programs to help including:
- Payment arrangements and extensions
- Balance forgiveness and bill reduction
- Temporary suspension of disconnection and penalties
- Assistance identifying grants and other social services
Seniors and disabled customers may also qualify for a discounted utility rate. Contact LMWD for details on assistance programs and how to apply.
Avoid Service Disruption with Online Bill Pay
Paying bills online is the most reliable way to avoid late fees, disconnection, and other LMWD penalties for non-payment. Set up autopay or calendar reminders to pay your bill as soon as it’s available each month.
With quick and easy electronic payment options, there’s no excuse for paying bills late. Securely manage your LMWD water bill online and keep service running smoothly in Laguna Madre!
The Laguna Madre Water District located in Port Isabel Texas welcomes you to our online portal. You can sign up for emergency outage notifications, pay your water bill online, read our archives or learn more about water conservation in our communities.
takes up to 7 business days to process
If you’re concerned about wasted water or just looking for ways to lower your water bill, then we can suggest some methods.
To proactively serve our customers by providing reliable, safe, high quality water and wastewater services.
Laguna Madre Water District recently partnered with WaterSmart Software to offer our customers a modern digital portal where you can access detailed information about your household water use. You can reach the portal on your mobile device or web browser at LMWD.WATERSMART.COM
To register for this free service, just enter your billing account number (including the dashes) and email address. You can then access all of your utility data as soon as it becomes available each billing period. Check your balance, pay your bill, see how your water use compares to similarly-sized homes in your neighborhood, and get access to customized recommendations on how you can save water and money.
We hope you take advantage of this exciting new service, and look forward to working closely with our customers to make our community more resilient, healthy and happy!
Laguna Madre Water District cuts odors by 90%
Laguna Madre Water District (LMWD) tackles Odor Control resulting in a 90% reduction in odor-causing gases. Results were achieved by injecting BioCope enzymatic ERI, Micro-Solve and Odor-Solve solutions at lift station inlets throughout the District’s service area: five in Port Isabel, four in South Padre Island, three in Laguna Vista, and one in Laguna Heights.
In May of 2018, the LMWD Board of Directors directed staff to step up odor control efforts after meeting with South Padre Island city officials, who were concerned that odor issues were affecting local businesses and in turn the area economy. The Board formed an Odor Control Committee comprised of two Board members, the LMWD Engineer, the Director of Operations, the Sewer Collection Manager, the Wastewater Plant Manager, and key staff from the cities of South Padre Island and Port Isabel. After considering various alternatives, the committee recommended adding more chemical products to not only lift stations, but also manholes and sewer lines throughout the LMWD area.
The primary cause of sewer system odor is Hydrogen Sulfide (H2S), a colorless, flammable, and extremely hazardous gas with a “rotten egg” smell. H2S is produced by the bacterial breakdown of organic matter and human waste found in lift stations, sewer lines and manholes before arriving at the Wastewater Treatment Facility. When ambient temperatures rise, the natural process of decomposition is accelerated, producing more H2S gas and increasing odor, while cooler temperatures help to control odor.
Odor measurements of 1000 H2S parts per million (ppm) have been reduced to 100 ppm or less, making a tremendous difference to our residents and visitors. The LMWD has seen not only a drop in measurable odor, but also in odor complaints. Be assured that LMWD is diligent in the operation and maintenance of existing facilities being treated daily to minimize the odor of our system. LMWD staff will continue testing and searching for new technology and methods to minimize costs and control grease and odor throughout the system.
The AMI Meter Installation at the South Padre Island Golf Course has been completed. The installers have begun with meter installation at Laguna Vista residents this afternoon, Friday March 22, 2019.
The AMI Meter Installation at South Padre Island is at 80% percent completion, with expected time of completion to be by the end of April 2019.
LATEST NOTICES
Laguna Madre Water District has been recognized as a Superior Water system for many years by TCEQ. Our Water Quality has been excellent, especially with our new micro-filtration system installed in 2014. Texas Drinking Water Watch maintains current information on Public Water Supply Systems, including our Water District. You may access the database at http://dww2.tceq.texas.gov/DWW/ and enter our Water System No. TX0310005 for more information. Taste, color, or odor problems are not necessarily causes for health concerns.
Laguna Madre Water District is a public water system using surface water and conventional filtration and/or microfiltration. Treatment processes, personnel, and monitoring requirements are in place to meet the following requirements established by the Environmental Protection Agency and Texas Commission on Environmental Quality (TCEQ):
· Pathogen control by removal/inactivation of viruses, Giardia lamblia, and Cryptosporidium,
· Maintain residual disinfection throughout the water distribution system,
· Exceed turbidity performance standards,
o Turbidity is the measure of relative clarity of a liquid, an optical characteristic of water and an expression of the amount of light that is scattered by material in the water when a light is shined through the water sample. Material that causes water to be turbid include clay, silt, finely divided inorganic and organic matter, algae, soluble colored organic compounds, and plankton and other microscopic organisms. Turbidity monitoring demonstrates removal of these particles from our drinking water.
· Cover finished reservoirs / water storage facilities,
· Operate by Qualified, Licensed Personnel as specified by Texas Commission on Environmental Quality,
· Demonstrate optimal corrosion control to protect public health by minimizing lead and copper levels in drinking water, and
· Disinfection profiling to improve public health protection by reducing exposure to disinfection byproducts and bacteriological coliform and contaminants.
Carlos J. Galvan Jr.
Laguna Madre Water District
Port Isabel, Texas 78578
Ph: 956-943-2626 Ext. 110
Fax: 956-943-6827