How to Contact Intermountain Healthcare Bill Pay by Phone

When you need help with your Intermountain Healthcare bill, the Intermountain bill pay phone number is the quickest way to get answers. By calling the dedicated bill pay customer service line at (801) 906-2800 or toll-free at (866) 415-6556, you can check your account balance, make a payment, and more.

Having the right Intermountain bill pay phone number saves you time when you need to discuss your healthcare billing account. Read on for tips on how to use the bill pay customer service line to manage your account by phone.

Why Call the Intermountain Bill Pay Phone Number?

Here are some of the ways the dedicated bill pay phone number helps manage your account

  • Make a payment by phone
  • Check your account balance
  • Set up a payment plan
  • Update account and insurance info
  • Ask billing questions
  • Arrange financial assistance
  • Resolve any billing issues

Calling the bill pay line connects you directly with a knowledgeable representative who can address your specific billing needs.

What is the Intermountain Bill Pay Phone Number?

The main phone number to call for Intermountain bill pay is (801) 906-2800. For toll-free calling, you can phone (866) 415-6556.

These numbers route you to the bill pay customer service team. Representatives are available Monday through Friday from 8AM to 6PM Mountain Time.

When you call, just select the billing and payment prompt to be connected directly to an agent who can assist you.

What to Have Ready Before Calling

To assist the representative and speed up your call, have the following billing information ready:

  • Your Intermountain Healthcare account number
  • Service dates needing payment
    -Any previous balance and credits on your account
  • The exact amount you need to pay
  • Insurance details if applicable

This billing information allows the agent to quickly pull up your account and address your payment needs.

How to Make a Payment by Phone

One of the most common reasons to call the Intermountain bill pay phone number is to make a payment. Here are the steps:

  1. Call (801) 906-2800 or toll-free (866) 415-6556

  2. Select the prompts for billing and payment

  3. Provide your account number to the representative

  4. Confirm your balance and the payment amount

  5. Choose your payment method – credit/debit card, bank account, Flexible Spending Account, or Health Savings Account

  6. Provide your payment information and submit the payment

  7. Get a confirmation number for your records

The agent will process your payment and update your account instantly. It’s one of the fastest ways to pay a healthcare bill over the phone.

Other Bill Pay Questions to Ask

In addition to payments, use the Intermountain bill pay phone number to:

  • Review payment history

  • Check the status of claims

  • Create a payment plan for large balances

  • Arrange financial assistance or bill forgiveness

  • Update contact information

  • Resolve insurance claim issues

  • Request an itemized statement

  • Ask any other billing or payment questions

The knowledgeable reps have the resources to answer your questions, review your account details, and resolve any issues.

Financial Help is Available

If you are struggling to pay your Intermountain Healthcare medical bills, call the bill pay line at (801) 906-2800 or toll-free (866) 415-6556 to ask about:

  • Payment plans with extended payment timelines
  • Reduced-cost care options and financial assistance
  • Bill forgiveness programs for qualified applicants
  • Charity care to eliminate part or all of a balance

Intermountain aims to make care affordable. Calling the dedicated bill pay number gives you access to these financial help solutions.

Save Time By Calling Bill Pay Customer Service

Don’t waste time mailing payments or sitting on hold with general customer service when you need billing help. Call the Intermountain Healthcare bill pay phone number at (801) 906-2800 or toll-free (866) 415-6556 to:

  • Make a payment
  • Check your balance
  • Update account details
  • Ask questions
  • Arrange financial assistance

By phoning the dedicated bill pay line, you can manage your healthcare account quickly and easily over the phone.

Intermountain Bill Pay Phone Number

Option 3: ACH Deposit

Refunds are transferred to the patient’s checking or savings account within 3-5 business days, depending on your financial institution. Start your refund

Acceptance Period The patient’s refund will be available via the provided link for 90 days. Right Refund will send reminders every 7 days until the link expires or is accepted. After 90 days, the link will expire, and patients should contact Intermountain Health at 866-665-2636 for further assistance.

Requesting a Check If patients prefer to receive a physical check instead of using one of the three options above, they can contact Right Refund at 844-612-2186 to request a check. Please allow up to 45 days for check processing.

For Questions About Refunds For questions about your refund, contact Right Refund at 844-612-2186.

Technical Issues If you encounter technical problems with the provided link, please contact Right Refund. They aim to respond within 48 business hours, depending on call and email volume.

What if I can’t pay my bill? Intermountain is a not-for-profit organization and has payment plans to assist you with your bills. After exhausting all other payment options, you may be eligible for financial assistance on your medical bills. For assistance, contact your patient account representative listed on your statement, or contact Customer Service for details.

You may receive more than one bill when you receive care at Intermountain facilities, since several providers may be involved in your treatment and bill independently. For example, independent specialists could include radiologists, cardiologists, emergency room physicians and anesthesiologists.

Some independent providers may not be covered under your insurance; check with your insurance carrier for coverage information.

Review all bills you receive for appropriate contact information. These bills will have a telephone number for the specific billing office for each service rendered. Direct relevant questions directly to the appropriate provider.

Intermountain Gas Level Pay Program

FAQ

Does Intermountain Healthcare do payment plans?

Intermountain offers both short-term and long-term payment plans. Call 866.415. 6556 for more information.

What is a web pay PIN?

Pin Online or contactless payment allows you to make a purchase or a secure transaction by entering your confidential code when paying.

How do I file a complaint with Intermountain Healthcare?

If you have a complaint or grievance about the quality of your care, you, your family member, or surrogate should contact the immediate supervisor of the unit or department, send an email to [email protected], or call the Intermountain Patient Advocacy Line at 1 (855) 442-7855 from 9:00 a.m. – 5:00 p.m.

How do I submit a claim to Intermountain Healthcare?

Call Select Health Member Services at 800-538-5038 or Select Health Advantage Member Services at 855-442-9900 (TTY users: 711).

How does Intermountain bill pay work?

Our new Intermountain Bill Pay website simplifies the billing process with convenient online tools to manage your bills, putting you in control of when and how you pay. When you enroll in Intermountain Bill Pay, you won’t receive a bill until after your insurance has been settled. How do I contact Intermountain Healthcare by phone?

Does Intermountain pay medical bills?

Intermountain is a not-for-profit organization and has payment plans to assist you with your bills. After exhausting all other payment options, you may be eligible for financial assistance on your medical bills. For assistance, contact your patient account representative listed on your statement, or contact Customer Service for details.

How do I contact Intermountain Medical Billing?

Call one of our main billing phone numbers depending on the state where you received care. Toll free 1-866-415-6556, or chat with a live agent. Toll free 1-866-665-2636 or submit a question in the patient portal. Find directory listings for patient billing and centralized business offices for Intermountain hospitals and clinics.

How do I contact Intermountain customer service?

Login to your Intermountain online account and look for the Chat feature at the bottom of the screen. Contact us by telephone Our Customer Service Center can assist you with many account related requests, including checking balances, making payments, starting or stopping service, and much more. Contact us online

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