How to Pay Your Golden State Water Bill: A Complete Guide

As a customer of Golden State Water, paying your water bill on time each month is important. Fortunately, Golden State Water offers various convenient payment options to choose from. In this comprehensive guide, I’ll walk through all the ways you can pay your Golden State Water bill.

Whether you prefer online payments automatic deductions pay by phone, mail or in person, Golden State Water has a payment method that will work for you. I’ll also provide tips on reading your bill, setting up paperless billing, and getting payment help if needed. Read on to learn everything you need to know about paying your Golden State Water bill.

Overview of Golden State Water Bill Payment Options

Golden State Water makes paying your water bill quick and easy through the following payment options

• Online – Pay via Golden State Water’s customer portal, MyGSWater, or through the third party KUBRA EZ-PAY website/mobile app.

• Automatic payment – Sign up for auto-pay to have payments automatically deducted from your checking account.

• Phone – Call Golden State’s automated payment system anytime to make a payment.

• Mail – Send a check or money order payable to Golden State Water.

• In person – Pay with cash at one of Golden State’s authorized payment locations.

Let’s explore each of these payment options in more detail so you can choose the one that works best for you.

Pay Your Golden State Water Bill Online

Paying online is one of the most popular options because it’s fast, easy, and you can do it anytime from anywhere. Golden State Water offers online payments through their customer portal and through a third-party payment system.

MyGSWater Customer Portal

For the most convenient online payment experience, sign up for MyGSWater. This is Golden State Water’s customer portal that allows you to:

• Receive paperless billing
• View past statements
• Make one-time payments
• Set up recurring payments
• And more

With MyGSWater you can pay your bill immediately or schedule payments up to a year in advance. It’s an all-in-one place to manage your account.

To sign up, just go to www.gswater.com and click on “Customer Login” to create your account. It just takes a few minutes to start enjoying the benefits of paperless billing and online payments.

KUBRA EZ-PAY

Golden State Water also offers online payments through KUBRA EZ-PAY. You don’t need an account. Just go to www.gswater.com/pay-your-bill and click the link to access EZ-PAY.

You can make one-time payments from your checking account, credit card, or debit card. EZ-PAY also offers a mobile app so you can pay bills on-the-go.

Payments made through KUBRA EZ-PAY by 5:00 PM PT on a business day will be posted to your account that same day.

Sign Up For Automatic Payments

For maximum convenience, sign up for automatic monthly payments through Golden State Water’s Electronic Funds Transfer (EFT) program.

With EFT, your water bill is automatically paid from your bank account each month on the due date. There’s no need to remember payment deadlines or take any action. It provides peace of mind knowing your bill is always paid on time.

To start EFT automatic payments:

1. Download the EFT application form from www.gswater.com or call 800-999-4033 to have one mailed to you.

2. Complete and sign the EFT form with your bank account information.

3. Mail the form to the address provided or bring it to your local GSW office.

4. Automatic withdrawal from your bank account will begin on your next billing cycle.

Setting up EFT payments takes the hassle out of paying your monthly Golden State Water bill.

Pay by Phone

For fast one-time payments, you can call Golden State Water’s toll-free automated payment system anytime at 1-844-706-7690.

The automated system will guide you through the process of making a payment via checking account, credit card, or debit card without having to speak to a representative.

Just have your account number and payment details ready when you call. The payment will typically process in 60-90 seconds for fast and easy phone payments.

Pay Your Golden State Water Bill by Mail

If you prefer, you can mail in a paper check or money order to pay your water bill.

Simply make your check payable to “Golden State Water Company” and mail it to:

Golden State Water Company
PO BOX 51133
Los Angeles, CA 90051-1133

Be sure to allow 3-5 business days for your mailed payment to arrive and post to your account to avoid late fees. Write your account number on the check so your payment is properly credited.

Mailing a paper check is an old-fashioned way to pay bills but still commonly used if you don’t mind writing checks and purchasing stamps.

Pay in Person

Golden State Water offers in-person payments at authorized payment locations in your community. You can find them on the payment page at www.gswater.com. These locations accept cash payments up to $3,000 with no extra fees.

To make an in-person payment, use the EZ-PAY system to generate an EasyPay slip to bring to the payment location as proof of your account balance. Make sure payments are made by 5:00 PM local time to post that same business day.

This is a good option if you want to pay with cash or speak to someone in person. Just look for authorized EZ-PAY locations in your area.

Tips for Understanding Your Golden State Water Bill

Before paying your water bill each month, be sure to review the charges to ensure accuracy and check for any leaks. Here are some tips for understanding your Golden State Water bill:

• The usage charge is based on units of 100 cubic feet (CCF). 1 CCF = 748 gallons of water.

• Usage is measured by your water meter. Check that the current meter reading makes sense based on previous readings.

• Watch for abnormally high usage, which could indicate a leak.

• Besides usage, your bill includes a service charge and may have other district fees.

• If you signed up for paperless billing, check MyGSWater for new eBills instead of receiving a mailed statement.

Review the “Understanding Your Bill” section on www.gswater.com for more details. Reach out to customer service if you have any questions about specific charges.

Enroll in Paperless Billing

For added convenience, go paperless and receive your monthly statements electronically. It saves paper, clutter, and is better for the environment.

Sign up for paperless billing by registering for MyGSWater. You’ll receive an email each month when your new eBill is ready to view and pay online.

Going paperless also gives you 24/7 access to past water bills and payment history. Just log into MyGSWater anytime to view all your account details.

Get Payment Assistance from Golden State Water

If you’re having trouble paying your water bill, Golden State Water offers payment assistance programs based on need.

The California Alternate Rates for Water (CARW) program offers bill discounts for qualifying low-income customers. You can apply online or by mail.

Golden State Water also partners with Dollar Energy Fund to provide utility assistance grants to customers in hardship. You just need to apply and provide income verification.

In addition, payment plans and extensions may be available if you contact Golden State’s customer service team. Get in touch with them to discuss bill payment help options.

Avoid Late Fees and Disconnection

Golden State Water bills are due 21 days after mailing. Make sure to pay your bill in full by the due date listed to avoid a late fee.

If your account becomes past due, you may receive a disconnection notice with the disconnection date. To avoid service interruption, pay the past due amount in full before that date.

Setting up automatic monthly payments is the best way to stay current on your bill and avoid late fees or disconnection. Golden State Water wants to keep you connected – just reach out for help if you need it.

Conveniently Manage Your Golden State Water Account

Sign up for MyGSWater to view statements, see account history, set up paperless billing, make one-time payments, and enroll in monthly autopay. Or use the quick KUBRA EZ-PAY website and mobile app to pay on-the-go.

Never worry about late fees again. Pay your Golden State Water bill through whichever option works best based on your needs for speed, convenience, and simplicity. And contact their customer service team if you ever need assistance or bill payment help.