How to Pay Your Alabama Gas Company Bill

Keeping your natural gas service running smoothly involves paying your gas bill on time each month. Spire is the primary natural gas provider for central and northern Alabama. They make paying your monthly gas bill quick and convenient through various online, in-person, and mail options.

In this comprehensive guide we’ll walk through everything you need to know about paying your Spire Alabama gas bill.

About Spire Energy in Alabama

Spire Energy provides natural gas service to over 1.7 million residential, business and industrial customers in Alabama Mississippi, Missouri, and Wyoming. Their Alabama service area covers large cities like Birmingham and Huntsville along with dozens of smaller surrounding communities.

Spire’s history in Alabama stretches back over a century. They’ve served the state since the early 1900s and have grown to become Alabama’s largest natural gas distribution company.

Spire Alabama operates over 19,000 miles of transmission and distribution gas pipelines across 45 counties in the northern and central regions. They deliver safe, reliable natural gas service to approximately 582,000 homes and businesses.

As your local gas distribution utility, Spire owns and maintains the gas lines and infrastructure delivering fuel to your home. They bill customers monthly for the natural gas used.

Understanding Your Alabama Gas Bill

Spire Alabama gas bills contain useful information to help you review monthly usage and costs. Key sections include:

• Account number – Needed for account management and payment

• Service address – Verify this matches your home/business address

• Billing date – The bill issue date

• Due date – Payment is due 21 days from billing date

• Meter number – Identifies the meter recording your household usage

• Meter readings – Shows usage since last reading in CCF (hundreds of cubic feet)

• CCF usage – Total CCF usage for the billing period

• Distribution charges – Spire’s delivery fees based on usage

• Cost of gas – Charges for the natural gas itself

• Other charges and credits – Taxes, fees, adjustments

• Amount due – Total payment due for that billing period

Carefully review each monthly bill to ensure your usage and charges look accurate before paying. Report any discrepancies to Spire.

Spire Alabama Gas Bill Pay Options

Spire offers flexibility in how and when you pay your monthly gas bill:

• Online – Pay via Spire’s website using credit/debit card or electronic check. Sign up for paperless billing.

• Spire app – Download the app to pay bills on the go and manage your account.

• Phone – Call Spire’s automated pay-by-phone line or speak to a representative.

• Mail – Detach payment stub from bill and mail with check or money order.

• In person – Bring cash, check, or money order to an authorized Spire payment location.

• Automatic bank draft – Spire will automatically deduct your bill from your bank account each month. Ensures on-time payment.

Choose the most convenient payment method for you. Many customers opt to pay online for fast, paperless payment while also enrolling in automatic bank drafts as a backup.

Paying Your Spire Bill Online

Paying online at www.spireenergy.com is the easiest way for most customers. Here are step-by-step instructions:

1. Visit www.spireenergy.com and click “Pay My Bill”

2. Select your Spire service area if prompted

3. Enter your 10-digit account number and 4-digit access code

4. Click “Log In”

5. Select “Make Payment”

6. Enter payment amount (full or partial balance)

7. Select payment method

8. Enter required payment details for payment method selected

9. Verify information accurately reflects the bill

10. Click “Continue” to submit payment

11. Print or save the payment confirmation number

Following those steps allows you to securely pay in just a couple minutes. Registration is not required, but you can create an online profile for added convenience.

Paying by Phone

To pay your Spire bill by phone:

1. Call 800-590-9879 for Spire’s automated pay-by-phone system

2. Follow prompts to enter your account number and access code

3. Select option to make a payment

4. Choose debit/credit card or electronic check

5. Enter payment amount, card number or bank details when prompted

6. Stay on the line to receive a confirmation number

You can also speak to a customer service representative during business hours for assistance paying by phone.

Paying by Mail

Paying by mail takes a bit more planning to ensure your check or money order arrives on time, but can be a good option for some customers.

1. Write your 10-digit Spire account number on your payment

2. Detach payment stub from bill and enclose with mailed payment

3. Make check or money order payable to Spire

4. Mail at least 7 business days before due date to ensure on-time delivery

5. Send to payment address printed on bill stub

6. Keep proof of mailing/payment in case issues arise

Give mail payments plenty of lead time. Spire is not responsible for lost or delayed mail payments.

Avoid Late Fees with On-Time Payment

It’s crucially important to pay your Spire natural gas bill before the monthly due date printed on your statement. Here are Spire’s billing policies:

• Bills are due 21 days after the billing date.

• A 10% late fee is added to past due balances after the due date.

• If a bill remains unpaid for 45 days, a final late notice is sent warning service will be disconnected.

• Failure to pay the past due amount in full within 10 days of final notice will result in gas service termination.

• Service restoration requires paying the past due bill, late fees, and a reconnect charge.

Avoid headaches by carefully noting due dates and paying on time through one of the convenient options covered. Online bill pay lets you schedule automatic or recurring payments for ease.

Payment Assistance for Struggling Customers

If you’re facing financial hardship and unable to pay your gas bill on time, Spire offers several assistance programs:

• Budget Billing – Pay a fixed monthly amount based on average usage to help manage costs.

• Payment arrangements – Set up a personalized payment plan to pay past due balances over time.

• LIHEAP – Federally funded energy assistance grants for low-income households.

• Project SHARE – Spire program providing emergency bill payment aid to those in need.

Contact Spire as soon as possible if you anticipate difficulty paying your bill. Disconnection can be avoided with payment assistance.

Let Spire Handle Alabama Gas Bill Payments

As your local natural gas provider, Spire offers various ways to pay your monthly bill conveniently and affordably. Pay online, by phone, or automatic bank draft to ensure on-time payment each month and prevent service interruption.

Refer to Spire’s website or reach out to customer support with any questions on how to read your bill, make a payment, or get payment help. Proper gas bill management keeps energy flowing smoothly to your Alabama home or business.