How to Pay Your Rock Hill Electric Bill Online

Living in Rock Hill, South Carolina provides residents with electricity from the city-owned Rock Hill Utilities department. Paying your electric bill on time each month is important to keep your lights on and avoid any service disruptions. In this comprehensive guide we’ll walk through everything you need to know about paying your Rock Hill electric bill online.

Overview of Rock Hill Utilities

Rock Hill Utilities provides electricity, water, sewer, and sanitation services to residents and businesses in Rock Hill. Here’s some background on the utility:

Municipally owned by the City of Rock Hill
Provides electricity to over 27,000 customers.
Customers billed monthly for electric usage.
Bills are due 20 days after billing date.
Late fees applied if unpaid after due date.
Service may be disconnected if bill is 60+ days past due.

Paying your electric bill on time with Rock Hill Utilities ensures you maintain uninterrupted electrical service.

Benefits of Paying Your Bill Online

Rock Hill Utilities offers an online payment system that allows customers to pay their electric bill digitally. Here are some of the benefits of paying online:

Available 24/7 – Pay anytime of day, even late at night.
Fast and easy – Takes just a few minutes to complete.
Secure – Safety measures protect your payment info.
Paperless – Go green by reducing paper bills.
Payment history – Review past electric bills all in one place.
Account management – Update account and billing information.
Email reminders – Get notices when your bill is ready.
Avoid late fees – Pay on time each month.

Paying online provides a quick, convenient way to take care of your electric bill.

How to Pay Your Electric Bill Online

You can pay your Rock Hill electric bill through the City of Rock Hill website in just a few simple steps:

Go to the City of Rock Hill Utility Billing website.
Click on “Pay My Utility Bill”.
Enter your 10-digit utility account number with no dashes. Click “Next”.
Select the account you want to make a payment for, such as your electric account.
Enter the payment amount and complete the required payment fields.
Click “Add to Basket” to continue.
Review your payment info and click “Checkout” to submit.
The site will display a payment confirmation message upon completion.

And that’s it! The fast online payment process allows you to take care of your electric bill in just a few minutes from your computer or mobile device.

Payment Methods Accepted

Rock Hill offers several ways to pay your electric bill online:

Credit/debit card – Visa, Mastercard, Discover, American Express
ACH/eCheck – Direct bank account withdrawal
E-wallet – Apple Pay, Google Pay
Mobile app – Via iOS/Android app

Using a credit/debit card or eCheck are the most popular online options. You can also pay in person with cash/check or through the mail.

Account Management Tips

Take advantage of the Rock Hill Utility Billing site features to simplify bill payment:

Paperless billing – Reduce clutter and go green by going paperless.
Email notifications – Get reminders when your bill is ready.
View statements – Monitor your electric usage each month.
Budget billing – Even out payments to avoid seasonal spikes.
Autopay – Set up recurring payments from your bank account.
Store payment info – Save your preferred payment method for simplicity.

Leveraging these online account management tools can take the hassle out of paying your monthly electric bill.

Avoid Late Fees

To avoid getting hit with late fees and potential service disruption, be sure to pay your electric bill by the due date each month. Here are some tips:

Mark your calendar – Note the bill due date so it doesn’t sneak up on you.
Pay early – Submit payment a few days before the due date.
Set reminders – Use phone alerts or calendar notifications so you don’t forget.
Enroll in autopay – Have payments automatically deducted each month.
Review statements – Check your electric usage and charges regularly.

Paying on time every month ensures uninterrupted electrical service for your home or business.

What Happens If You Miss a Payment?

If you are unable to pay your Rock Hill electric bill by the due date, here is the penalty process:

A 10% late fee will be applied to past due balances.
After 30 days past due, a termination notice will be sent.
Electrical service may be disconnected after 60 days past due.
To restore service, the past due balance plus a reconnection fee must be paid.

So make every effort to pay your bill on time and reach out for assistance if needed before service disruption occurs.

Assistance Programs Available

If you are struggling to pay your Rock Hill electric bill on time, assistance programs are available, including:

Payment arrangements – Set up a payment plan for past due balances.
LIHEAP – Federal bill assistance for qualified low income households.
Project Share – Helps with bill payment through United Way donations.
Extend Due Date – Additional time to pay if approved.

Contact Rock Hill Utility Billing to learn more about these utility assistance programs.

Useful Resources

Rock Hill offers a number of resources to help customers manage and pay their electric bill:

Mobile app – View bills and make payments through the app.
Account management – Review statements and billing history online.
Email/text alerts – Get reminders about upcoming due dates.
Customer service – Available by phone, email, and chat to answer questions.
FAQs – Details on billing, payments, assistance and more.

Leverage these tools to simplify the process of paying your Rock Hill electric bill.

Key Takeaways

Paying your Rock Hill electric bill online takes just a few quick minutes each month.
Enroll in autopay or set payment reminders to avoid late fees.
Check your electric usage and charges regularly to stay on top of billing.
Assistance programs are available if you need help paying your bill.
Use Rock Hill Utility resources like the mobile app, account management, and customer service.

Paying your electric bill online with Rock Hill Utilities is fast and easy. Use the digital tools to monitor usage, make payments, and manage your account hassle-free!

Rock Hill Electric Bill Pay

Rock Hill Electric Utility Bill Credit Information

Where can I pay my utility bill in Rock Hill South Carolina?

Rock Hill Utilities provides residential and commercial electric, water, sewer, sanitation and stormwater services in the greater Rock Hill area. Pay your Utility bill from the City of Rock Hill, South Carolina online using this service. When should I expect to receive my first utility bill?

Does Rock Hill offer payment arrangements on utility services?

The City of Rock Hill offers payment arrangements on utility services for customers that are experiencing hardship. To determine if you qualify please follow the link below to complete the payment arrangement application. Please be certain to upload a valid state-issued photo identification and any supporting documentation.

How do I pay for a service agreement in Rock Hill?

Pay at the collections counter at City Hall. City Hall is located at 155 Johnston Street, Rock Hill, SC 29730 with entrances from Hampton Street and Black Street. Residential property owners may send a new service agreement with a copy of a valid state-issued photo identification by clicking the button below.

How do I pay City Hall taxes in Rock Hill SC?

Pay at drop box beside drive-through window at City Hall. Pay at drop box inside of City Hall to the left of the collections counter. Pay at the collections counter at City Hall. City Hall is located at 155 Johnston Street, Rock Hill, SC 29730 with entrances from Hampton Street and Black Street.