Paying your monthly Alabama Power bill is easy when you know all your options. Alabama Power offers several convenient payment locations and methods so you can pay your bill quickly and hassle-free. This article will explain the different ways you can pay your Alabama Power bill, from online payments to paying in person.
Pay Online
The fastest and most convenient way to pay your Alabama Power bill is online through the My Power portal Setting up an online account with Alabama Power allows you to securely pay your bill 24/7 from your computer or mobile device
To pay online, simply visit the Alabama Power website and click on “My Power” Register for an account or log in if you already have one You can then view your current bill and make a payment. The payment will be instantly applied to your account.
Paying online saves you time and gives you the flexibility to pay whenever it’s convenient for you, whether it’s the middle of the night or a weekend. You’ll avoid having to mail in payments or drive to an in-person location.
Online payments are fast and secure. Alabama Power accepts all major credit and debit cards as well as electronic checks. You’ll receive an emailed receipt after paying so you have a record of the transaction.
Pay by Phone
In addition to online payments, you can pay your Alabama Power bill over the phone using the automated payment system. Call 1-800-245-2244 to access the automated system 24 hours a day, 7 days a week.
To use the automated phone payment system, you’ll need to enter your 10-digit Alabama Power account number and the amount you owe on your current bill. You can then make a payment using your debit or credit card. The system will guide you through prompts to complete the payment.
After paying over the phone, you’ll be given a confirmation number for your records. Payments made through the automated phone system are posted to your account immediately.
Pay by Mail
If you prefer, you can mail in your Alabama Power bill payments. Simply write your 10-digit account number on your check or money order and mail it to:
Alabama Power P.O. Box 2641Birmingham, AL 35291Be sure to allow 5-7 business days for your mailed payment to reach the processing center. Payments received after your due date will be considered late.
To save time and ensure your payment arrives by the due date, consider signing up for online bill pay through your bank. Your bank will mail your payment for you so you don’t have to worry about stamps or remembering to drop it in the mailbox.
Pay in Person
You can also pay your Alabama Power bill in person at an authorized payment location. Alabama Power has over 100 pay agents across Alabama where you can pay your bill.
To find pay agents in your area, use the location finder on the Alabama Power website. Simply enter your city or ZIP code and nearby payment locations will be displayed on a map.
Most pay agents accept cash, checks, money orders, and credit/debit cards. Common pay agents include grocery stores, check cashing stores, pharmacies, banks, and gas stations.
When paying in person, be sure to bring your current Alabama Power bill or know your 10-digit account number. The agent will be able to quickly locate your account and process your payment.
Pay at a Kiosk
For added convenience, you can pay your Alabama Power bill at a self-service kiosk. Kiosks are available 24/7 and offer a quick way to pay on your schedule.
Kiosk locations include grocery stores, check cashing stores, malls, and other retailers. The kiosks accept cash, checks, and credit/debit cards. You’ll need your Alabama Power account number to complete the transaction.
To find a kiosk near you, use the pay location finder on the Alabama Power website. Kiosk locations will be designated.
Pay at Alabama Power Business Offices
You can also pay your residential or business power bill at local Alabama Power business offices. There are over 30 Alabama Power business offices located throughout the state.
When you visit a business office to pay your bill, be sure to have your 10-digit account number. You can pay with cash, check, money order, or credit/debit card. Make sure to contact the local office directly for specific payment hours.
The business office staff can also help answer any bill-related questions. Tell them your account balance and due date and they can ensure your payment gets processed correctly.
Ways to Avoid Late Fees
To avoid late fees on your Alabama Power bill, make sure to pay the total amount due by the due date shown. Any payments received after the due date will be considered late and subject to additional charges.
Set up automated payments through Alabama Power’s Budget Billing program. This deducts your monthly bill from your bank account so you never miss a payment.
If you cannot pay on time, call Alabama Power immediately at 1-800-245-2244. They may be able to set up a payment plan or extension to help avoid late fees.
Sign up for bill reminders through the My Power portal so you don’t forget when your next bill is due. Alabama Power will email or text you a reminder as your due date approaches.
Alabama Power Payment Assistance Programs
If you are having trouble paying your Alabama Power bill, you may qualify for a payment assistance program:
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Project SHARE: Provides emergency bill payment assistance for qualifying customers. To apply, contact your local community action agency.
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Senior Assistance Fund: Helps limited-income seniors age 65+ catch up on past-due bills.
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Low Income Home Energy Assistance Program (LIHEAP): Provides partial bill payment assistance during the winter heating season for qualified low-income households. You must meet federal income guidelines.
Contact Alabama Power at 1-800-245-2244 to learn more about assistance programs you may be eligible for. These programs can help you avoid disconnection when facing financial hardship.
Summary of Alabama Power Payment Options
Alabama Power offers numerous ways to pay your electric bill conveniently:
- Pay online 24/7 through the My Power portal
- Pay anytime by phone using the automated system
- Mail in a payment to the payment processing P.O. Box
- Pay in person at authorized pay agents across Alabama
- Use self-service kiosks located at select retailers
- Visit local Alabama Power business offices
- Enroll in Budget Billing or bill reminders to avoid late fees
- Seek bill assistance if facing financial hardship
Whether you want to pay on your computer, over the phone, by mail or in your community, Alabama Power has a payment option that fits your needs. Be sure to pay your bill by the due date shown to avoid any late fees. Reach out to Alabama Power if you need help managing payments.
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You must bring your current bill with you to make a payment. No delinquent payments are accepted. A small service fee may be added to your bill. Keep your payment receipt for your records.
Alabama Power Offering Payment Plan for Customers Falling Behind (8-18-2020)
FAQ
Where is Alabama Power located?
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Alabama Power Headquarters Building
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Type
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Corporate Headquarters
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Location
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600 18th Street North Birmingham, Alabama, US
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Coordinates
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33°31′5.34″N 86°48′45.99″W
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Construction started
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1980
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How do I make a payment for Alabama Power?
You will need to have an online account or know your Alabama Power account number. NOTE: It is recommended to make a payment online, by phone (1-800-245-2244) or at an authorized payment location to have power restored the same day. Service will be delayed if the payment is mailed or left in an Alabama Power office drop box.
Where can I pay my power bill?
You can pay your power bill at 2,500 authorized payment locations convenient to where you live, work and shop such as Walmart, Publix, Regions Bank, Dollar General and CVS.
How do I pay my South Alabama utilities bill online?
Pay your South Alabama Utilities bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
Can I pay my Alabama Power Bill on my own?
Time constraints are the common issue you will face when trying to pay this bill on your own. Alabama Power offices are located throughout the state to make it convenient for you to pay your power bill, start or stop your electrical service, set up temporary service if you are building a new home.