As a leading healthcare provider in New Mexico, Memorial Medical Center offers top-quality care paired with convenient billing and payment options. Understanding how to manage your Memorial Medical Center bill online or through other methods can make the process easier and avoid unnecessary fees or hassles. This comprehensive guide covers everything needed to simply and efficiently pay your Memorial Medical Center medical bills.
Overview of Memorial Medical Center Billing
Memorial Medical Center issues a separate statement for each inpatient admission or outpatient encounter. Bills itemize all hospital charges but do not include physician fees – you’ll receive separate billing from doctors like anesthesiologists, radiologists, and pathologists.
It’s important to pay Memorial Medical Center bills promptly when received to avoid late fees or collection actions. Payment is due within 30 days of the initial statement date. If you anticipate difficulty paying on time contact Memorial’s financial counselors immediately to make arrangements.
Online Bill Pay Through MyMemorial Account
The fastest and most convenient way to pay Memorial Medical Center bills is through online bill pay To get started
-
Go to MMC’s website and click on “Pay My Bill”
-
Click “Pay Now” and then “First Time Users Register Here”
-
Enter your account number from your statement and other requested info
-
Create a username and password for your account
Once registered, you can view balances due, payment history, scheduled future payments, and make one-time or recurring payments. Accepted payment methods include credit/debit cards and bank account (ACH) payments.
Paying by Phone
To pay your Memorial Medical Center bill over the phone:
-
Call 855-453-1203 to speak with a patient account representative
-
Provide your account number and billing details
-
Submit payment via automated system with a debit/credit card
Phone payments can be made Monday through Friday from 8am to 4:30pm.
Paying by Mail
To pay a Memorial Medical Center bill by physical check:
-
Detach payment stub from your printed statement
-
Write account number on the check
-
Make check payable to “Memorial Medical Center”
-
Mail to Memorial Medical Center, Attn: Patient Financial Services, 2450 S Telshor Blvd, Las Cruces, NM 88011
Allow 7-10 business days for mailed payments to post.
Payment Plan Options
If you are unable to pay your full balance due, Memorial Medical Center can establish a monthly payment plan tailored to your financial situation. To set up a payment plan:
-
Call 855-453-1203 to speak with a financial counselor
-
Discuss your financial circumstances and amount you can reasonably pay monthly
-
If approved, a contract will be created formalizing an agreed payment schedule
Payment plans help avoid further collection actions as long as the established monthly payments are made on time. Be proactive in requesting arrangements before your account becomes seriously past due.
Financial Assistance Programs
Memorial Medical Center offers financial assistance and prompt pay discounts for uninsured or underinsured patients based on income eligibility. These programs can significantly reduce your responsibility:
-
Uninsured Discount – 30% discount if no insurance
-
Prompt Pay Discount – 15% if paid within 30 days
-
Charity Care – Sliding scale discounts up to 100% based on income
Submit an application with proof of income to see if you qualify for reduced-cost care based on your financial situation.
Tips for Managing Your Memorial Medical Center Bills
-
Provide accurate insurance info upfront to maximize coverage
-
Review statements closely and dispute any discrepancies
-
Contact us immediately if payment may be delayed
-
Sign up for paperless billing to get statements electronically
-
Save bills and record payment dates/amounts
-
Notify us promptly if your address changes
Answers to Common Memorial Medical Center Billing Questions
What is the deadline for paying my bill?
Payment is due within 30 days of the initial statement date to avoid late fees.
Who do I contact about billing questions?
Call 855-453-1203 Monday-Friday 8am-4:30pm to speak with a patient account representative.
How do I get an itemized statement?
Register for online bill pay and click “Review” to see itemized charges. Or call billing and request a mailed copy.
Are payment plans available?
Yes, contact billing to set up a monthly payment plan based on your financial circumstances.
Is financial assistance available?
Yes, uninsured/underinsured patients can apply for discounts and charity care based on income eligibility.
Managing medical bills can be confusing, but Memorial Medical Center billing staff are available to guide you through the process. Paying promptly, communicating about difficulties, and seeking assistance early are key to avoiding complications. Memorial Medical Center provides exceptional care along with billing and payment designed for simplicity, convenience and accountability. Follow the tips outlined here to take control of your Memorial Medical Center medical bills and protect your financial health.
How to Pay Your Bill
You can make a payment through your MyChart account.
If you do not have an active MyChart account pay as a guest.
To pay by phone or for further assistance call us at 954-276-5501. Our office is open Monday – Friday, 9 am to 7 pm and Saturday, 9 am to 1 pm.
For answers to our most frequently asked billing questions visit our billing FAQs page.
What Happens If You Don’t Pay Medical Bills?
What is bill pay online for Memorial Health?
Bill Pay Online bill pay for Memorial Health provides you with tools to make the billing process more manageable and user-friendly.
How do I pay my medical bill at Memorial Health University Medical Center?
We are committed to providing you with the best available healthcare along with convenient and reliable billing services. If your bill shows that you received care at Memorial Health University Medical Center after February 1, 2018, please call 1 (833) 831-9117 or pay your hospital bill online. Mon – Fri: 8:00 am – 9:00 pm EST
How do I pay for medical care at Memorial Health?
For Payment by Phone Call 217-757-7416 Monday–Friday from 8:00AM–4:30PM (Except Holidays) For Payment by Mail Memorial Care PO Box 19235 Springfield, IL 62794 ATTN:Patient Financial Services Financial Assistance Memorial Health provides medical care regardless of the patient’s ability to pay.
How do I pay my memorial care bill?
Pay Bill For Payment by Phone Call 217-757-7416 Monday–Friday from 8:00AM–4:30PM (Except Holidays) For Payment by Mail Memorial Care PO Box 19235 Springfield, IL 62794 ATTN:Patient Financial Services Financial Assistance