Paying your monthly Virgin Mobile bill quickly and easily online helps you avoid late fees and service interruptions. Virgin Mobile offers their customers multiple convenient options to pay bills through their website, app, phone, and even automatically
Why Pay Online
Paying your Virgin Mobile bill online has many benefits:
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It’s fast and easy – Once logged into your account, making a payment only takes a couple minutes.
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Pay anytime from anywhere – As long as you have an internet connection, you can pay your bill online 24/7.
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Avoid late fees – Paying online means never missing a payment due date,
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Stay in control – Your online account gives you access to view balances and payment history
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Go paperless – Reduce clutter and help the environment by going paperless.
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Set up autopay – Setup automatic monthly payments for complete peace of mind.
Paying online helps you manage your cell phone bill smoothly and avoid any potential service interruptions.
How To Pay Your Virgin Mobile Bill Online
Paying your Virgin Mobile bill through the website is quick and straightforward:
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Go to virginmobile.ca and click on “My Account” at the top.
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Login using your phone number and account PIN or password.
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Click “Pay Bill” on the menu bar.
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Select whether you want to pay the full balance or a partial payment amount.
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Enter your credit card or bank account information if not already saved.
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Review payment details and submit.
Your Virgin Mobile account will immediately reflect the payment. Make sure to save the confirmation page and watch for a confirmation email.
Pay Using The My Account App
The Virgin Mobile My Account app allows you to easily pay your bill on the go:
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Download and open the My Account app on your smartphone.
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Login to your account.
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Tap “Pay Now” and enter your payment amount.
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Select a saved payment method or add a new one.
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Review and submit payment.
The app provides the convenience of paying anytime, anywhere right from your smartphone.
Setup Autopay For Automatic Payments
Virgin Mobile offers “Pre-authorized Payments” to have your monthly bill paid automatically:
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Login to your account online or use the My Account app.
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Under account settings, select the option to enroll in autopay.
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Enter your preferred payment method information.
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Review terms and submit.
With autopay enabled, Virgin Mobile will withdraw your payment on the due date each month for complete peace of mind.
Helpful Tips For Paying Your Virgin Mobile Bill Online
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Schedule a monthly calendar reminder for your bill’s due date to avoid late fees.
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Opt-in to receive bill notifications by email or text message when your bill is ready and when payment is due.
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Save your account login credentials in a password manager or written down in a secure place for easy access.
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Contact Virgin Mobile customer support if you’re having trouble logging into your account to pay your bill online or through the app.
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Set up low balance alerts through your account so you know when to add more funds to avoid service interruptions.
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Update your contact information like phone number and email in your account settings so Virgin Mobile can reach you if needed.
Paying your Virgin Mobile bill online is quick, easy and secure. Sign into your account today to view your balance and make a payment. Consider enrolling in autopay to ensure your cell phone bill gets paid on time automatically every month.
How To Check Your Virgin Mobile Account Balance
Checking your current account balance helps you stay on top of what you owe for your monthly cell phone bill. Here are some easy ways to check your Virgin Mobile balance:
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Log in to your account – Sign in online or using the My Account app to view your latest balance.
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Call customer support – Contact Virgin Mobile support to check your balance over the phone.
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Check your bill – Review the total due on your latest bill, either mailed or electronically.
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Set up low balance alerts – Get notified when your prepaid account balance gets low so you can add more funds.
Monitoring your balance regularly ensures you are aware of what you owe so you can pay on time and avoid service interruptions. Pay close attention to your data usage and account changes that may affect your balance.
Avoid Late Fees And Suspended Service
To avoid headaches like late payment fees and potential service suspension, make sure to pay your Virgin Mobile wireless bill in full by the monthly due date:
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Mark your due date on a calendar or set a reminder in your phone when you receive your new bill.
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Sign up to receive bill notifications by email or text message when your new bill is ready and when payment is due.
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Setup autopay through your Virgin Mobile account to have funds automatically deducted each month by your due date.
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If you have financial hardship, call Virgin Mobile before the due date to explain and request an extension or alternate payment arrangement.
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Keep your account contact information updated so Virgin Mobile can reach you about any billing issues or past due notices.
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Monitor your balance and payment history through your online account portal or mobile app.
Paying your Virgin Mobile bill on time every month ensures uninterrupted cell phone service while avoiding expensive late payment fees.
Get Answers To Virgin Mobile Billing Questions
If you have any questions or issues related to your Virgin Mobile bill, customer support is available to help:
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Phone – Call 1-888-999-2321 to speak to a Virgin Mobile customer service representative for assistance.
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Online Chat – Chat live with a support agent through the Virgin Mobile website during business hours.
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Email – Email [email protected] and include your phone number.
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Forums – Post your question in the Virgin Mobile community forums to get help from other customers.
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In-person – Visit a Virgin Mobile store near you and talk to an associate face-to-face.
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Support Site – Search for help articles on virginmobile.ca/support to find answers to common questions.
Do not hesitate to reach out to Virgin Mobile by phone, chat, email, online forums or in store if you need help with your wireless account bill.
Managing your Virgin Mobile account and paying your bill online is quick, easy and secure. Sign in today to check your balance, view payment history, set up autopay, and more. Paying on time helps you avoid interruption to your cell phone service.
Payments and Charges Question:
- 2M ago “I got a notice i am being charged $13 a day roaming my phone is i airplane mode which a rep had told me I would not be charged ? I am in the states for 3 weeks so I hope charges are dropped as I was told as long as I am in AIRPLANE MODE”
- 2M ago “I have a new debit card number”
- 4M ago “Bill payment”
Request for Information Question:
- 2d ago “Technical support”
- 2M ago “Confirming”
- 6M ago “Tech support”
- 6M ago “To see if my simcard works”
- 7M ago “Unlock a phone for other simcards”
- 7M ago “Problem redeeming gift card”
- 7M ago “Change my phone number”
- 7M ago “Return phone”
- 2Y ago “Change my phone”
How To Pay Virgin Mobile Bill Online (2024)
How do I pay my Virgin Media Bill?
You can pay your bill using your internet or phone banking service by using the following details: NOTE: If you’re using internet banking, you may have to first select ” VirginMedia (1) ” as the company to pay. If you receive paper bills you’ll find your 14 digit payment reference on the back of page 1 of your bill.
Can I make direct payments to Virgin Media?
Of course, you can make direct payments to Virgin Media if that’s what you’d rather do. There’s a number of ways to pay your bill directly. You can use the My Virgin Media website to pay your bill. Check out the video below for more information. QuickPay is great.
How do I contact Virgin Mobile customer service?
Virgin Mobile customer service can be reached through a number of different ways including by email, phone, live chat or through their various help, FAQ and forum question and answer pages. Virgin Mobile customer service representatives are available from 4 a.m. – 8 p.m. EST Monday through Friday and from 4 a.m. – 7 p.m. EST Saturday and Sunday.
What payment methods does Virgin Media accept?
This how-to guide should make making a payment really straight-forward, and tell you which payment methods Virgin Media accept. A Direct Debit is the easiest and most hassle-free way to pay for your Virgin Media services. Your bill is paid automatically so you don’t need to do a thing.