A Guide to Paying Your Water Bill for Fort Bend County WCID #2 Customers

If you live in certain parts of Missouri City or Stafford in Texas, your water utility services are likely provided by Fort Bend County Water Control and Improvement District No. 2 (WCID #2). This municipal utility district supplies water and sewer services to over 12,000 residential and commercial customers. As a WCID #2 customer, you receive a monthly water bill for your usage that must be paid on time. This guide will explain your WCID #2 bill and the payment options available.

About Fort Bend County WCID #2

Fort Bend County WCID #2 is a political subdivision of the state of Texas that was created in 1946. The district is governed by a five-member elected Board of Directors and empowered to supply water wastewater treatment and other utility-related services.

The WCID #2 service area covers sections of Missouri City and Stafford. Key facts about the district:

• Supplies drinking water from groundwater wells and treats wastewater
• Over 12,000 customer accounts
• Has over 300 miles of water lines
• Treats over 2.5 million gallons of wastewater per day

Revenues from customer water bills fund WCID #2’s operations, infrastructure investments, maintenance, and future growth.

Understanding Your Fort Bend WCID #2 Water Bill

As a WCID #2 customer, you receive a monthly utility bill for your water and sewer service. Here are the key components of your bill

• Service address – The address receiving water/sewer service
• Account number – Your WCID #2 account number
• Billing date – The date the bill was issued
• Due date – Payment is due 21 days after the billing date
• Previous balance – Any past due balance
• Current charges – Your monthly water and sewer service charges
• Water usage – How much water you used in gallons
• Sewer usage – Based on your water usage unless separately metered

The back of the bill has payment options and district contact information. Review your bill carefully each month.

WCID #2 Water and Sewer Service Rates

Your monthly bill charges for water and sewer are based on fixed service availability fees and volume-based usage rates.

Water service rates have 3 tiers based on usage:

• $14.00 for up to 7,000 gallons
• $3.00 per 1,000 gallons for 7,001 to 30,000 gallons
• $3.50 per 1,000 gallons above 30,000 gallons

Sewer rates are a flat $32 per month plus $4.10 per 1,000 gallons of water used. Watch your monthly usage to avoid higher volume charges.

Paying Your WCID #2 Water Bill

Fort Bend WCID #2 offers several options to pay your water/sewer bill each month:

Online – Pay by e-check or credit card through the payment portal at www.fbcwcid2.com. A $1.00 fee applies.

By phone – Call 281-499-1031 to pay by credit card over the phone. Fee also applies.

By mail – Mail a check or money order with your bill stub to the WCID #2 office.

In person – Drop off payment at 2331 S Main St, Stafford, TX 77477.

Auto-draft – Sign up to have payments automatically deducted from your bank account.

Paying online is fastest, but choose the method that is most convenient for you. Allow enough time for mailed payments to be received before the due date.

Pay Online Through the WCID #2 Customer Portal

The WCID #2 website has an online customer portal where you can:

• View your account details and billing history
• Make a one-time online payment
• Set up recurring auto-draft payments

To use the online portal:

1. Go to www.fbcwcid2.com and click “Pay My Bill Online”
2. Click “Pay Without Registering” for one-time payment
3. Or click “Register” to create an account for recurring payments
4. Enter your account number, service address, and payment details
5. A $1.00 convenience fee applies to online payments

The portal accepts Visa, Mastercard, Discover, or e-check. You’ll receive an email confirmation of your payment.

Paying by Mail with Check or Money Order

To pay your WCID #2 water bill by mail, detach the payment stub from your bill and mail it with a check or money order to:

Fort Bend WCID #2
PO Box 159
Stafford, TX 77477-0159

Write your account number on the check or money order and make payable to Fort Bend WCID #2. Allow 7-10 days for mailed payments to process. Pay early to avoid late fees if due date is near.

Paying WCID #2 Water Bill by Phone

You can pay your water bill over the phone by calling WCID #2 at 281-499-1031. Have your account number, service address, and credit/debit card ready to make the payment.

A $3.95 fee applies to phone payments. But it can be a quick and easy option if you missed the due date.

Auto-Pay for Worry-Free Water Bill Payment

For hassle-free bill payment, enroll in WCID #2’s auto-pay program. This automatically debits your water/sewer payment each month from your bank account on the due date.

To start auto-pay:

1. Download the auto-pay form from www.fbcwcid2.com
2. Complete the form with your account and banking details
3. Attach a voided check and mail to WCID #2 office

Auto-pay prevents late fees and free up time spent on bill payment each month. Just ensure your bank account has enough funds on file.

Avoiding Late Fees and Service Disruption

WCID #2 water bills must be paid by the due date printed on your bill, which is 21 days after the billing date.

If payment is not received on time, a 10% late fee will be added to your balance due. Late notices are sent giving 10 additional days to pay before water service is disconnected.

Avoid late fees and service interruptions by paying your WCID #2 water bill on time and in full each month. Set payment reminders to help remember due dates.

Financial Assistance for WCID #2 Customers

If you are having trouble paying your WCID #2 water/sewer bill, contact the utility to explain your situation and request an extension or payment plan.

You may also qualify for utility bill assistance through Texas programs like LIHEAP or CEAP, or seek aid from local charities and churches. WCID #2 wants to work with customers facing financial hardships.

Summary of Paying WCID #2 Water Bills

• Monthly water/sewer bills from Fort Bend WCID #2 must be paid on time
• Online, phone, mail, auto-pay, and in-person payment options
• Due date is 21 days after billing date
• 10% late fee if not paid on time
• Service disruption after late notices
• Payment help available for financial hardship

Understanding your WCID #2 bill and paying promptly will help you avoid penalties. Learn more about the district and explore ways to conserve water in your home.