Paying your monthly Dominion Energy bill ensures continued service and avoids late fees or disconnection. Dominion Energy offers electric and gas service to customers in several states, including Virginia, Ohio, North Carolina, and others. This comprehensive guide will explain the various ways Dominion Energy customers can pay their utility bills.
Dominion Energy Billing Overview
Dominion Energy bills customers monthly for electric and/or gas service Bills are typically due within 25 days of the billing date to avoid late fees. Dominion offers several payment options to fit every customer’s needs, all without any additional fees.
Billing Frequency
- Bills are sent monthly and are typically due within 25 days of the billing date
- The due date is printed on each bill
Late Payments
- Bills not paid by the due date incur a late payment fee
- Late fees are 1.5% of the past due balance in Virginia
- In Ohio, late fees are 1.5% of the past due balance or $10, whichever is greater
- Accounts over 60 days past due may be disconnected
Payment Options
Dominion Energy offers the following ways to pay your bill:
- Online
- Phone
- Automatic bank draft
- In-person
- Kiosk location
Paying Online
Paying online through DominionEnergy.com is the fastest and most convenient way to pay your bill.
One-Time Payment
Make an immediate payment or schedule a future payment from your bank account. Payments from checking/savings are free!
- Payments post same day when made before 5 PM
- Schedule one-time future dated payments
Registered Account
Sign into your online account to make a one-time payment
- Link bank account for payments
- Review billing history and usage
- Manage account settings
Guest Pay
Make a one-time payment without registering an online account. A transaction fee applies.
- $1.65 per transaction for residential customers
- $14.95 per transaction for business customers
- Payments post next business day
Automatic Payments
Enroll in AutoPay to have payments automatically drafted from your bank account each month.
- No fees to enroll in AutoPay
- Choose the draft date – can update anytime
- Avoid late payments and service interruptions
How AutoPay Works
- Payments drafted monthly on your selected date
- Drafts from checking/savings account
- Account will be noted as AutoPay enrolled
- Manage through online account
Pay By Phone
Call the toll-free number to make a payment via phone. Have your account number ready.
- Fees apply per transaction
- Residential – $1.65 per transaction
- Business – $14.95 per transaction
- Can pay by credit/debit card or bank account
Pay By Mail
Send a check or money order payable to Dominion Energy to the address below. Include your account number.
- No fees to pay by mail
- Allow 5-7 days for mail delivery
- Send regular mail payment to PO Box address
- Overnight mail goes to corporate HQ address
In-Person Payments
Make a cash, check, or money order payment at an authorized payment location. Look up locations online.
- $1.50 convenience fee per transaction
- Fees paid in cash only
- Receive payment receipt
- Payments post next business day
Assistance Programs
If you’re struggling to pay your Dominion Energy bill, you may qualify for energy assistance such as:
- Bill Payment Assistance
- EnergyShare Program
- LIHEAP and State Heating Assistance
- Extended Payment Plans
- Budget Billing
Contact Dominion Energy to learn about available assistance options. Avoid service disconnection by paying on time or arranging an alternate payment plan if necessary. Use the payment methods outlined here to pay your Dominion Energy bill conveniently and on time every month.
Frequently Asked Questions
What are some tips for paying my Dominion bill on time?
- Enroll in AutoPay or schedule reminders to pay your bill
- Pay online for fastest processing
- Pay a few days before the due date in case of processing delays
- Contact Dominion immediately if you anticipate difficulty paying on time
What forms of payment does Dominion Energy accept?
Dominion accepts online payments, phone payments, automatic bank draft, check, cash, money order, debit/credit card, and digital wallet payments like PayPal or Amazon Pay.
What if I’m struggling to pay my Dominion Energy bill?
Contact Dominion as soon as possible to discuss bill payment assistance programs or alternate payment arrangements that may be available to avoid disconnection.
What is the late fee for a Dominion Energy bill?
In Virginia, the late fee is 1.5% of the past due balance. In Ohio, it is 1.5% or $10, whichever is greater. Pay on time to avoid late fees.
How can I view my Dominion Energy account online?
Register for an online account at DominionEnergy.com to view your bills, make payments, see usage data, update profile details and more. Manage your account anytime online.
Paying your Dominion Energy utility bill on time is important to maintain service. Use their various payment options like online, phone, AutoPay, mail, or in-person to pay on time and avoid late fees. Contact Dominion immediately if you anticipate difficulty making a payment. They offer assistance programs and payment plans to customers in need.
When are the payments posted to my account?
- Payments will reflect immediately as a pending payment on your account.
- Payments made before 5 p.m. EST M-F post to your account the same day.
- Payments made after 5 p.m. EST M-F or on weekends or holidays post the next business day.
Pay your energy bill by mailing in a check to one of the addresses below:
What types of payments are accepted?
- Cash
- Money orders (written to the authorized payment center, not to Dominion Energy)*
- Checks (including personal checks, traveler’s checks and cashier’s checks)*
- Pin-based debit cards (Walmart and Kroger locations)
- Walmart MoneyCard (Walmart locations)
*Please contact the authorized payment center to confirm it will accept money orders and checks as payment, as they will be accepted at each centers discretion.