A Guide to Paying Your Delhi Jal Board Water Bill

Having a reliable supply of clean water is something most of us take for granted. But in Delhi, providing water and sewer service to over 18 million residents takes massive infrastructure managed by the Delhi Jal Board (DJB). Paying your DJB bill on time keeps the water flowing! This article explains everything you need to know about paying your Delhi Jal Board water bill conveniently.

An Overview of Delhi Jal Board

First, let’s quickly review what the Delhi Jal Board is and does:

• Government agency responsible for water supply and sewage treatment in Delhi
• Formed in 1998 to consolidate all municipal water services under one authority
• Over 9,000 employees manage water distribution, billing, customer service, maintenance, finance and administration
• Provides potable drinking water and sewage treatment for households, businesses, hospitals, schools etc.
• Maintains a complex system of purification plants, pumping stations, pipes, valves, meters and more

Reliable water service is vital for a metropolis like Delhi By paying your DJB bills on time, you support keeping the water flowing to over 18.6 million customers!

Why You Must Pay Your DJB Water Bill

Though it may be tempting to delay payment, here are important reasons to pay your DJB water bill promptly:

• Avoid service disruption from disconnection due to non-payment
• Conserve precious drinking water resources
• Maintain water pressure and quality standards
• Support operation, maintenance and improvement of water infrastructure
• Enable long-term water supply planning and management
• Prevent burdening other customers by paying your share

Plus no one wants to deal with the inconvenience of a water service interruption!

How Your Delhi Jal Board Water Bill is Calculated

Your DJB water bill amount depends on your water usage Here’s how it works

• Metered connection – Majority of customers have water meters installed to measure consumption. Your usage determines your bill.
• Flat rate billing – If no meter, flat rate based on property type, size and number of connections.
• Tiered billing – Higher volume users pay progressively higher rates per unit of water. Discourages excessive use.
• Sewer charges – Sewage charges based on percentage (currently 40%) of water consumption charges.

Rates are set by the DJB based on infrastructure costs, operations and maintenance expenses, inflation and other factors Check your latest bill for current rates.

When to Pay Your Delhi Jal Board Water Bill

To avoid late fees or service interruption, pay your DJB water bill by the due date printed on your bill. Typical due dates:

• Metered customers – 21 days from bill generation date
• Non-metered customers – 30 days from start of billing period

If paying after due date, expect late payment penalties:

• 10% penalty on bill amount after due date
• 1.5% monthly interest on unpaid bills
• Additional penalty each month bill remains unpaid

Avoid penalties by paying your DJB water bill on time. You can also opt for auto-debit from your bank account.

How to Pay Your Delhi Jal Board Water Bill

DJB offers multiple payment options for customer convenience:

Online Payment

• DJB website – Pay online using credit card, debit card, net banking or mobile wallet.
• Bharat Bill Payment System (BBPS) – Pay through associated banks and payment portals.

In Person

• DJB kiosks – Make cash or card payment at authorized kiosks across Delhi.
• Bank branch – Present bill at designated bank branches accepting DJB bill payments.
• Doorstep payment – DJB agents visit homes in some areas for bill payment.

Other Ways

• NEFT/RTGS – Transfer from your bank account to a DJB virtual account.
• Drop boxes – Deposit cheque or cash at drop boxes in DJB offices.
• Mobile Apps – Use DJB mobile app or other billing apps to pay.

Choose an easy, convenient option to pay on time!

How to Check Delhi Jal Board Bill Payment Status

To confirm your DJB bill payment was received and avoid penalties, always check payment status by:

• DJB website – Check realtime payment posting and account status.
• Receipt – Keep receipt from payment kiosks, banks etc.
• Bank transaction – Confirm transfer/debit of payment amount from bank.
• Mobile app – Use DJB app to view payment history and status.

Immediately contact DJB for any payment discrepancies to avoid disruption.

Options if Unable to Pay Delhi Jal Board Bill

If temporarily unable to pay your DJB water bill in full, consider:

• Partial payment – Pay smaller installments to keep account active.
• Payment plan – Request installment plan for longer term.
• Bill waiver – Apply for limited bill waiver if eligible.
• Assistance programs – Non-profits may offer bill payment assistance if you qualify.

Talk to DJB before your due date if struggling to pay your bill to avoid penalties. Disconnection is always the last resort.

Paying your Delhi Jal Board water bill on time is a civic duty essential to keeping water flowing across the city. Manage your account online, pay using convenient options before the due date, and confirm payment posting. Set reminders to avoid forgetting and getting penalized. With everyone contributing their fair share, DJB can supply clean, potable water benefiting the whole Delhi community.