If you’re a Constellation customer, you have a few different options to pay your energy bill conveniently online, by phone, by mail or in person In this comprehensive guide, I’ll walk through the various methods to pay your Constellation bill and manage your account
Sign Up for Online Account Access
The easiest way to pay your Constellation bill and manage your account is to sign up for online access at my.constellation.com.
To create an online account:
- Go to my.constellation.com and click “Sign In”
- Select “Need access? Create a profile”
- Enter your Constellation account number, name, email and create a password
- Verify your account information
Once your online account is created, you can:
- View and download current and past bills
- Make one-time payments by credit/debit card or e-check
- Set up recurring auto-pay from your bank account
- Review your usage and payment history
- Update your account information
- And more!
Having an online Constellation account makes managing your energy bill payments quick and convenient any time of day,
Pay Your Bill Online
If you don’t want to create an online account, you can still make one-time Constellation bill payments online without logging in
Simply go to constellation.com/paybill and enter your Constellation account number and ZIP code. You’ll be able to pay by credit/debit card or e-check.
There are no fees for paying your Constellation energy bill online using e-check. Credit/debit card payments incur a convenience fee of $2.95.
Pay by Phone
To pay your Constellation energy bill by phone, call the toll-free number for your state:
- Georgia: 844-508-3525
- Texas: 833-221-6654
- All other states: 833-370-0594
Constellation’s automated phone payment system is available 24/7. You’ll need to enter your account number and ZIP code to access your account and make a payment.
Phone payments can be made by credit/debit card or by authorizing a bank draft from your checking account. No fee applies for phone payments.
Pay by Mail
To pay your Constellation bill by mail, write a check or money order payable to Constellation and include your payment stub. Mail your payment to:
Constellation
PO Box 5471
Carol Stream, IL 60197-5471
Allow 5-7 business days for your mailed payment to reach Constellation and be applied to your account.
Pay in Person
If available in your state, you can pay your Constellation energy bill in person at an authorized payment location.
Bring your payment stub or Constellation account number. In-person payments can be made by cash, check, money order or credit/debit card.
Contact Constellation customer service to find an authorized in-person payment location near you.
Sign Up for Auto-Pay
For worry-free bill payment, enroll in auto-pay through your online Constellation account or by phone. This automatically drafts your bill payment each month from your bank account on the due date.
With auto-pay, you don’t have to remember to log in and pay each month. Payments are always on time, preventing late fees.
Get Payment Assistance
If you’re having trouble paying your Constellation bill, they offer payment assistance programs in some states. Visit constellation.com/billhelp to see if you qualify for bill payment assistance in your state.
Constellation also works with customers in financial hardship to set up personalized payment plans. Contact their customer service team for help.
Paying your Constellation energy bill is quick and easy through multiple payment channels. I recommend setting up online account access and auto-pay for maximum convenience. Contact Constellation anytime if you need account assistance.
How to Pay Your Home Energy Bill
If youre a Georgia or Texas customer or an AEP customer in Ohio, you have the ability to pay your energy bill through the following payment options:
Pay your energy bill through My Constellation:
- Make a one-time payment by credit/debit card
- Set up recurring payments
- Draft from your bank account
To pay your bill without logging into your account, click here. Youll simply need your customer number and an email address to make a payment.
Available 24 hours a day, 7 days a week is safe and secure. There is no fee to pay by phone.
- All Georgia customers, call 844-508-3525
- All Texas customers, call 833-221-6654
- All other markets, call 833-370-0594
Mail your payment to: Constellation P.O. Box 5471 Carol Stream, IL 60197-5471
Bill Assistance & Resources to Help Pay Your Constellation Energy Bill:
Not a Texas or Georgia Resident?
Continue to pay your bill through your utility company.
Constellation Brands CEO Bill Newlands sits down with Jim Cramer
How do I pay my Constellation Energy Bill?
If you’d prefer to pay by mail, you’ll need to mail a check for your full balance due to Constellation Energy. One of the simplest ways to pay bills these days is by credit card via an online portal. To do this, you’ll need to set up an online account with Constellation Energy.
How do I Manage my constellation account?
Manage Your Account with our mobile-friendly website. Residential customers in Texas can access and manage their accounts from anywhere, at any time using My Constellation. Ready to log in or sign up? Simply provide your email address to get started. Find my customer number Not yet a customer?
How do I pay my constellation bill with doxo?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Constellation. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.