Living in the sunny city of Sanford, Florida comes with the responsibility of paying your monthly water bill to the city’s utility department But how and where exactly can you pay your City of Sanford water bill? This guide will walk through the numerous convenient payment options to settle your utility charges on time and without hassle
Overview of City of Sanford Water Billing
Let’s first review some key facts about Sanford’s water utility billing:
- Bills are issued monthly and are based on metered water usage
- Due dates are typically 3 weeks after bills are issued
- Bills can be accessed and paid online through the City’s Click2Gov portal
- Late fees apply to past due balances
The city offers residential and commercial water accounts Your bill depends on factors like household size, irrigation needs, etc. Understanding your usage and charges is key to budgeting for your payment
Getting Started: Locating Your Sanford Water Bill
When it’s time to pay your water bill, the first step is accessing your actual statement You have a few options to get this
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Paper bill: If you don’t opt for paperless billing, your printed bill will be mailed to your service address.
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Online account: Register for an account on Sanford’s Click2Gov website. You can view, download, or print current and past bills here.
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Request a copy: You can call or email Sanford Utility Customer Service to have a copy of your bill sent.
Once you have your latest water bill in hand, you’ll need to pay the total due amount listed by the due date. Time to explore how!
Paying Your Bill In Person
For those who prefer an in-person payment experience, you can pay your City of Sanford water bill at:
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Sanford City Hall Utility Customer Service desk: This office on the 2nd floor accepts cash, checks, money orders, and credit/debit cards. You’ll need to show a valid photo ID if paying by check.
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Authorized bill pay centers: You can pay with cash or debit card at participating retailers like Amscot or Walmart. Fees may apply.
In-person payments allow same day posting to your account if made during business hours.
Paying Your Sanford Water Bill Online
To take advantage of digital conveniences, consider paying your bill online through:
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Click2Gov portal: Log into your account to make one-time or recurring payments by e-check or credit/debit card.
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Xpress Bill Pay: Quickly pay without registering an account using this third-party service and your bill account number.
Online payments are processed on the next business day. No fees apply for these City of Sanford online options.
Paying by Mail With Check or Money Order
If you prefer to mail in your water bill payment, you can send a check or money order to:
City of Sanford
Attention: Utility Billing
PO Box 1788
Sanford, FL 32772
Be sure to include your remittance stub and allow 3-5 days for mail delivery and processing time.
Paying by Phone
Lastly, you can call the city’s toll-free automated phone payment line anytime to pay your Sanford water bill by credit or debit card:
1-800-830-9098
The automated system is available 24/7 but note payments only process on business days.
Avoid Late Fees and Disconnection
To avoid penalties, remember to pay your bill in full by the listed due date. If your account falls behind, you may incur:
- Late payment fees
- Disconnection/reconnection fees
- Credit holds impacting future service
Set reminders to pay on time and reach out early if you need an extension. Keeping your account current avoids headaches.
Recap of Key Payment Tips
Let’s recap the top ways to successfully pay your City of Sanford water/sewer bill:
- Check your balance and due date online through Click2Gov
- Pay in person at designated locations
- Pay online securely 24/7 via your online account
- Mail a check or money order with your remittance stub
- Call to pay over the phone using the automated payment line
Armed with these payment options, you can now easily settle your Sanford water bill on time each month. Reach out to Sanford Utility Customer Service if you have any other questions!
Click2Gov Online PaymentsClick2gov will be down for maintenance on February 22nd 2023 starting at 3PM. The system will be back at around 9AM
IF YOUR BILL IS PAST DUE OR YOUR ACCOUNT IS TERMINATED, YOU WILL NEED TO MAKE PAYMENT IN THE OFFICE OR OVER THE PHONE WITH A LIVE REPRESENTATIVE. IF YOUR WATER HAS BEEN TURNED OFF, YOU WILL NEED TO PAY A RECONNECTION FEE BEFORE SERVICE IS TURNED BACK ON.
Utilities – 101
How do I pay my Sanford utility bill?
Pay your utility bill at any CheckFree Pay payment center within Sanford’s city limits. You must supply your bill payment stub. Processing fees are assessed by the vendor. Payments take three business days to process. Receiving your City of Sanford utility bill just got easier. Utility customers can receive their utility bills via email.
How long does it take to pay a utility bill in Sanford?
Payments are posted within 1to 5 business days. You may drop your payments in the Payment drop box (no cash). Drop box is located in City hall parking lot, in front of main entrance. The City of Sanford offers a variety of utility bill payment options for your convenience.
How do I contact Sanford Water Dept?
For support: Email [email protected] and include your name, address, and phone number. If you have been assessed a late fee and/or your service has been disconnected, you must call Customer Service at 919-775-8215 and provide them with your confirmation number to restore water service.
Does Sanford have a utility system?
The City of Sanford Utility System serves the City’s residential, commercial, light industrial, agricultural, and rural areas. The Utility Department also has the Customer Service Division for all Utility functions from meter reading, billing, payment receipts, billing questions, and public education for water conservation.