Paying bills For most of us, it’s a mundane task we’d rather avoid. But at Comfort Systems, we want to make the process as quick and easy as possible
As a leading provider of electricity, natural gas, water, and sewer services in Duluth, MN, Comfort Systems serves over 50,000 residential and business customers across the city. We know that folks in Duluth have busy lives. The last thing they need is a complicated bill pay system.
That’s why we offer a suite of bill pay options to fit your lifestyle. In this article I’ll give an overview of the different ways you can pay your Comfort Systems utility bill with a focus on our convenient online payment portal.
Bill Pay Options with Comfort Systems
When your monthly Comfort Systems bill arrives, you have several options for taking care of it:
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Mail Simply send a check or money order in the mail using the return envelope provided with your bill
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In person: Visit the Comfort Systems office at 520 Garfield Ave. in Duluth and pay with cash, check, money order or credit/debit card.
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By phone: Call 218-730-4050 to pay over the phone using a credit/debit card or electronic check.
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Automatic payments: Set up a recurring automatic payment from your bank account, credit card or debit card.
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Online portal: Pay online 24/7 using the Comfort Systems Customer Portal.
The online portal offers the fastest, most convenient way to pay your bill. Let’s take a closer look at how it works.
Accessing the Customer Portal
The Comfort Systems online Customer Portal is free to use and available anytime at comfortsystemsduluth.com/billing-info/customer-portal.
To access the portal, you’ll first need to create a user profile. Here’s how:
- Go to the login page and click “Create User Profile”.
- Enter your 9-digit account number, full last name, and full name as listed on your bill.
- Create a username, password, and provide your email address.
- Confirm your email address within 24 hours to activate your account.
Once your profile is set up, you can log in anytime using your username and password.
Linking Multiple Accounts
If you have more than one Comfort Systems account, you can easily link them to your online profile:
- Log in and go to “Linked Accounts” under your User Profile.
- Click “Add Account” and enter the account number, last name, and full name on that account.
You can then switch between accounts in the portal. And make one account your default “Primary” account.
Paying Your Bill Online
Okay, let’s get to the good part – actually paying your bill online!
The portal provides a simple, streamlined process:
- Log into your account.
- Select “Make Payment” from the menu.
- Choose a payment method:
- One-time credit/debit card or eCheck
- Recurring credit/debit card
- Enter payment details and submit.
Once submitted, your payment is immediately applied to your account. You’ll receive a confirmation email with details of the transaction.
Payments made before midnight will be applied that same day. The online system also saves your payment methods for future transactions.
Other Online Features
In addition to paying your bill, the Customer Portal provides other useful features:
- View statements/bills: See PDF copies of current and past bills.
- Usage history: Track your monthly usage and charges over time.
- Set up autopay: Schedule recurring automatic payments from a credit/debit card.
- Enroll in eBilling: Go paperless and get bills directly via email.
Benefits of Paying Online
Paying your Comfort Systems bill online provides a number of advantages:
Convenience – Pay anytime, 24/7, without having to mail a check or visit an office.
Speed – Online payments process immediately, meaning you never have to worry about late fees.
Security – The portal uses industry-standard encryption to keep your data safe and secure.
Accessibility – Manage your account from anywhere using a computer, tablet, or mobile device.
Control – The portal puts you in charge. You can pay one-time or set up recurring automatic payments.
Savings – Avoid late fees by paying on time. And save on postage by enrolling in eBilling.
We’re Here to Help
Our mission at Comfort Systems is to provide excellent service to the Duluth community. The online Customer Portal is one way we give our customers flexibility and control in managing their accounts.
But if you ever have questions or need assistance, please reach out. Our team is happy to help you with setting up your online profile, linking accounts, navigating the payment system, and any other bill pay issues.
You can contact Comfort Systems customer service at 218-730-4050 or email us. We also have an office downtown at 520 Garfield Ave. where you can speak to someone in-person.
Bill payment doesn’t have to be a chore. With the secure and convenient Comfort Systems online portal, you can pay your bill anytime, anywhere in just minutes. Give it a try today!
Online Bill Payments
A. You can view your current bill as well as previous bills under the view bills tab in the customer portal. You can also see your payments and bills with the dates that they were issued in real time under the account history tab. There is also a tab for consumption analysis to view trends in your gas, water, or other consumption.
A. You can view your current bill as well as previous bills under the view bills tab in the customer portal. You can also see your payments and bills with the dates that they were issued in real time under the account history tab. There is also a tab for consumption analysis to view trends in your gas, water, or other consumption.
A. You are able to use your checking or savings account to setup autopay, but not to make a one-time payment. To sign up for Easy pay and use your checking or savings for autopay, click here. You will need to enter the routing number, account number, financial institution name, and financial institution address. Our office does accept checks in person, via mail, or in our dropbox.
A. Payments made via the customer portal will be visible in real time. All other payments made before 8:00pm will be credited to your account the next business day and will also be visible in the customer portal.
A. Payments made via the customer portal will be visible in real time. All other payments made before 8:00pm will be credited to your account the next business day and will also be visible in the customer portal.
A. No, you can link your ComfortSystems accounts together. For each linked account you will need to know the account number, last name on the account, and full name as it appears on the bill for each account. To setup your linked accounts in the customer portal navigate to the user profile and select linked accounts. Once your accounts are linked, you will be able to toggle between your different accounts in the upper-left corner of the portal. Toggle to the account in which you would like to pay, go to the payment drop-down and enter your payment.
A. If you cannot remember your username or your password. Use the links below the login and an email with a link will be sent to you to reset these fields. https://esuite.duluthmn.gov/eSuite.Utilities/Default.aspx
A. Payments are visible to view in the customer portal under the account details tab. Select the Account History option to see all payments and bills on your account. If you have questions that are not answered in the portal our contact number is 218-730-4050 and we are available M-F 8-4:15.