The Complete Guide to Paying Your PSEG Bill In-Person

Paying your PSEG bill is easy and convenient when you utilize the online options. With just a few clicks, you can securely pay your bill from the comfort of your home. However, I understand that some customers prefer the familiarity and assurance of paying their bill in-person. That’s why in this article, I’ll provide a complete guide to paying your PSEG bill at a physical location.

Overview of PSEG Bill Pay Locations

PSEG offers over 25 customer service centers throughout New Jersey where you can pay your bill in-person. These locations are staffed with knowledgeable representatives ready to assist you. When paying your bill, be sure to bring your PSEG account number and a form of payment. PSEG accepts cash checks money orders, and major credit/debit cards.

Some key things to know about PSEG’s bill pay locations:

• They are open Monday through Friday from 9 AM to 5 PM. Many locations also offer Saturday hours.

• Wait times are generally shortest first thing in the morning or mid-afternoon. Expect longer lines during the lunch hour rush

• In addition to accepting payments, representatives can help with billing questions, payment arrangements, and other account needs.

• Locations have safety precautions in place, like plexiglass barriers and social distancing markers. Face masks are recommended.

• Some locations have drive-thru windows for convenient service from your vehicle.

Helpful Tips for In-Person Bill Pay

To make your trip to a PSEG bill pay location go smoothly, keep these tips in mind:

• Check the PSEG website or call ahead to confirm the location’s hours and services. Holiday hours may differ.

• Bring multiple forms of payment in case your preferred method is temporarily unavailable.

• Have your PSEG account number readily available to speed up the payment process.

• For large bills, consider bringing the payment stub from your most recent bill to help the representative identify your account.

• If paying by check, have it filled out in advance to save time. Make checks payable to PSEG.

• Allow extra time during high volume days near the bill due date when locations tend to be busiest.

• Be patient and courteous with PSEG representatives assisting you. Remember, they want to help you.

Locating a PSEG Bill Pay Center

Wondering where to find a PSEG bill pay location near you? Here are some suggestions:

• Check the list of customer service centers on the PSEG website. Locations are listed by county for convenient searching.

• Call PSEG customer service at 1-800-436-PSEG and say “representative” when prompted. Ask the agent to identify your closest in-person payment center.

• For GPS navigation, enter the location’s address into your preferred maps app. Most centers are easily accessible from major highways and roads.

• If already at a PSEG location for another reason, simply ask an employee for directions to the on-site payment area.

• Look for PSEG signage and branding on buildings. Bill pay centers are clearly marked.

Top Bill Pay Locations in Major Regions

While PSEG has customer service centers across their service area, some key locations in major regions include:

Central and Northern New Jersey

• Princeton – 1013 State Road

• Morristown – 40 South St

• Newark – 528 Broad St

Jersey Shore Region

• Toms River – 1015 Hooper Ave

• Brick – 2141 Highway 88

• Long Branch – 625 Broadway

Southern New Jersey

• Cherry Hill – 2106 Route 38

• Voorhees – 2227 North Delsea Dr

• Sewell – 415 Sicklerville Rd

What to Do If You Can’t Pay In-Person

While PSEG’s customer service centers provide a convenient option for in-person bill payment, I know it’s not feasible for all customers. Here are some alternatives if you can’t pay your bill at a physical location:

• Pay online through PSEG’s website or mobile app. You can use a bank account, credit card, or digital wallet.

• Enroll in auto-pay to have payments automatically deducted from your bank account each month.

• Mail payments via check or money order using the remittance stub and envelope from your bill. Allow 5-7 days for delivery.

• Call by phone to make a payment via PSEG’s automated system or live agent.

• Drop off a payment at an authorized CheckFreePay location. Many retailers like Walmart and 7-Eleven participate.

• Set up a payment arrangement if you need flexibility with due dates and amounts. PSEG representatives can assist.

No matter how you choose to pay, PSEG has options to fit your needs. Just remember to pay by the due date to avoid late fees. Reach out for personalized assistance if required.