How to Pay Your Westar Energy Bill By Phone or Online

Paying your monthly Westar Energy bill is easy and convenient whether you prefer to pay by phone or online. Westar Energy offers multiple options to pay your electric bill so you can choose the method that works best for your needs

Paying Your Westar Energy Bill by Phone

One of the quickest ways to pay your Westar Energy bill is to call their toll-free customer service number.

To pay your Westar Energy bill by phone

• Call 1-800-383-1183. This number will connect you directly to Westar Energy’s customer service team.

• Have your Westar Energy account number handy. The representative will need this to pull up your account.

• Let the representative know you want to make a bill payment over the phone.

• Provide your payment information. You can pay your Westar Energy bill over the phone using a debit/credit card, checking account, or electronic check.

• The representative will process your payment and email you a confirmation receipt.

Westar Energy customer service agents are available to take payments from 7am to 7pm Monday through Friday. Calling during normal business hours will allow you to speak with a live agent and complete your payment in just a few minutes.

The automated phone system also allows you to pay your bill 24/7 using a debit/credit card or checking account number. This can be a useful option for making last minute payments outside normal business hours.

Paying Online Through Westar Energy’s Website

Westar Energy also offers the option to pay your bill conveniently on their website. Paying online is fast and secure. It also allows you to view your payment history and set up recurring payments.

To pay your Westar Energy bill online:

• Go to westarenergy.com and click on “My Account”

• Enter your username and password. If you don’t have an account, you can easily create one.

• Select “Make Payment” from the menu.

• Choose whether to make a one-time payment or set up a recurring payment schedule.

• Enter your payment amount and select your payment method. Options include credit/debit card, checking account, or electronic check.

• Review your payment details and submit.

• You will receive an emailed receipt as confirmation.

The online option allows you to pay your bill at any time day or night. Your account is updated instantly when the payment is made so you can have peace of mind knowing your bill is taken care of.

Payment Arrangements and Assistance Programs from Westar Energy

If you are struggling to pay your Westar Energy bill on time, it’s important to contact them as soon as possible. Westar Energy has trained representatives that can help get your account back on track.

Some payment options they may be able to offer include:

• Payment plans – Set up smaller payments over several months to catch up.

• Extensions – Get a few extra days to make your payment if you just need a little more time.

• Budget billing – Pay a fixed amount each month to even out seasonal highs/lows.

• Payment assistance – Qualify for federal, state, or local bill payment assistance programs.

Westar Energy wants to keep your power on. Calling them demonstrates you are proactively seeking a solution. They will work with you to prevent disconnection and arrange the best payment options for your financial situation.

It’s also important to be aware of scam calls demanding immediate payment and threatening disconnection. Westar Energy will never make such threats over the phone. If unsure, you can call them directly at 1-800-383-1183 to verify the status of your account before making any payment.

Usage and Billing History Available Online

Managing your monthly energy costs is easier when you have detailed usage information. With a Westar Energy online account, you can monitor your home’s energy usage and view previous billing history.

Having this data allows you to:

• Track your usage over time to identify irregular spikes.

• Compare seasonal usage to see trends and energy drains.

• See how your current bill compares historically.

• Pinpoint why your bill may be higher than normal.

• Get a detailed breakdown of all charges and fees.

• Verify billing accuracy.

• Set usage alerts to monitor costs.

This information is key to making adjustments to lower your monthly bill. You can see precisely when and where you use the most electricity.

Small behavior changes like turning down the thermostat or swapping out light bulbs can lead to measurable savings that get reflected on your next bill. Monitoring closely helps keep you on track.

Ways to Lower Your Westar Energy Bill

Each Month

In addition to closely monitoring your power usage, there are several other ways to lower your monthly Westar Energy bill:

• Utilize a budget billing plan – Pay a predictable amount each month by enrolling in budget billing. This evens out seasonal spikes from winter/summer.

• Use outdoor lighting timers – Put outdoor lighting on timers or sensors so they only turn on when needed at night.

• ** Seal air leaks** – Seal cracks and gaps around windows and doors to prevent cooled/heated air from escaping and wasting energy.

• Change AC filters monthly – Dirty AC filters make your system work harder and drive up bills. Changing them monthly improves efficiency.

• Adjust your thermostat – Keep your thermostat set to 78° F in summer and 68° F in winter to reduce AC and heating runtimes.

• Switch to LED light bulbs – LED bulbs use at least 75% less energy than traditional incandescent bulbs and last years longer.

• Run full loads – Wait until you have a full load before running the dishwasher, washing machine or dryer.

• Use a programmable or smart thermostat – Program it to automatically adjust temperatures when you are asleep or away from home. New smart thermostats can even learn your schedule and preferences.

• Enroll in renewable energy programs – Westar Energy allows you to subscribe to wind or solar programs through them and offset your traditional energy use.

Take advantage of these tips to take control of your energy usage. Small changes really do add up, allowing you to save on your monthly Westar Energy bill. Be sure to monitor closely through your online account to see the direct impact!