How to Pay Your Potomac Edison Bill in West Virginia

Potomac Edison provides electric service to over 268,000 customers across West Virginia If you’re a Potomac Edison customer, paying your electric bill promptly each month is important to avoid late fees and potential service disruption. Luckily, Potomac Edison offers multiple options to pay your bill conveniently including online, by phone, by mail, or in person.

In this comprehensive guide we’ll explore all the ways West Virginia residents can pay their Potomac Edison electric bill. Whether you prefer the simplicity of automatic payments or need a payment assistance program you’ll learn the best payment method for your needs. Let’s dive in!

Benefits of Paying Your Bill Online

The fastest and most convenient way to pay your Potomac Edison bill is online through their website or mobile app, Here are some key advantages to paying online

• Avoid Late Fees – Online payments process quickly, so you can pay your bill on the due date without worrying about delays.

• Payment Reminders – Opt in to receive bill reminders by email or text when your bill is coming due.

• View Payment History – Easy access to view your previous electric bills and payment records.

• Paperless Billing – Go green by signing up for paperless billing and receive bills electronically.

• Account Management – Update account information, submit meter readings, and monitor usage.

• Multiple Payment Methods – Pay with credit/debit card, checking account, or enrollment in AutoPay.

• Earn Rewards – Using a rewards credit card to pay your bill can help you rack up points!

How to Pay Your Potomac Edison Bill Online

Follow these simple steps to pay your electric bill online with Potomac Edison:

1. Go to Potomac Edison’s website and click on “My Account”.

2. Click on “Log In” and enter your username and password.

3. Select “Pay My Bill” from the menu.

4. Confirm your account balance and due date, then click the “Pay Bill” button.

5. Enter your payment amount and select a payment method.

6. Review the details and submit your payment.

7. Print or save the confirmation number for your records.

It only takes a few minutes to complete the online payment process with Potomac Edison for fast and easy bill payment!

Paying by Phone

If you prefer to pay your bill over the phone, Potomac Edison offers a simple automated payment system as well as live agent support:

• Automated Pay-by-Phone – Call 1-800-686-0011 anytime to make a quick payment. Have your account number ready.

• Talk to a Representative – Call 1-800-686-0011 during business hours to speak with a Potomac Edison agent who can take your payment over the phone.

Paying by Mail

To pay your Potomac Edison bill by mailing a check or money order:

• Make checks payable to Potomac Edison.

• Write your 15-digit account number on the check memo line.

• Include the payment stub from your bill, or include your name and address.

• Mail your payment to the address listed on your bill statement at least 5 days before the due date.

Paying in Person

Potomac Edison offers several ways to pay your electric bill in person if you prefer:

• Authorized payment locations – Visit a local 7-Eleven, Ace Cash Express, or other authorized payment location to pay your bill in person. Bring your statement or account number.

• Customer walk-in centers – Pay with cash, check, or money order at a Potomac Edison walk-in office.

• Western Union – Use Western Union’s bill payment service to pay your Potomac Edison bill in-person at no additional fee.

Assistance Programs for Potomac Edison Customers

If you’re having trouble paying your Potomac Edison bill, check if you qualify for one of their financial assistance programs:

• Dollar Energy Fund – Provides grants to cover utility bills for low-income customers. Apply through Dollar Energy.

• LIHEAP – Federally-funded program provides utility bill credits and weatherization assistance. Apply through local DHHR office.

• Utility Assistance Program – WV EAP offers help with paying utility bills. Apply through local community action agency.

• Budget Billing – Evenly spreads your costs over 12 months to even out seasonal highs/lows in your electric bill amount.

• CARES Program – Reduces monthly bill for low-income seniors or disabled customers. Apply directly through Potomac Edison.

Manage Your Potomac Edison Account Online

Signing up for an online account on Potomac Edison’s website allows you to easily monitor and manage your electric service. With an online account, you can:

• View or pay your bill
• Set up automatic payments
• Submit meter readings
• Receive bill reminders
• Monitor your daily electric usage
• Request service updates or changes
• Report outages or issues

Having access to your Potomac Edison account online provides convenience, savings, and control over your electric service needs.

In Summary

Reaching out for payment assistance is an option if you ever struggle paying your bill on time. Be sure to take advantage of Potomac Edison’s online account features for easier bill management and savings on your monthly electric costs.